InterContinental San Juan

AAA Inspector Rating
8.7
Very Good
435 Guest Ratings
5961 Isla Verde Ave
San Juan, PRI 00979- Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
3.5
Overall
Room3.5
Bath3.0
Public Areas4.1
AAA Inspector Notes
Located in lively Isla Verde, this property offers comfort, style and a host of amenities. This urban beach hotel has a chic and stylized ambience designed to impress and some modest-size guest units. The bathrooms are not as large as you might expect; however, they do have all the typical amenities. On each floor the guest units that end in 03/05 tend to be the most compact in size. Guest also have the option to order room service from any of the restaurant outlets, including a well-regarded steakhouse, sushi restaurant and gourmet Italian eatery. The lush landscaping frames the free-form lagoon-style pool as guests are lured into their newly-found oasis to just kick back and relax with a piña colada in hand, of course. Meets AAA guest room security requirements. Smoke free premises. 398 units. 2-15 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Casino Hotel
Location
2.1 mi (3.3 km) e of airport. 5961 Isla Verde Ave 00979.
Pool
outdoor.
Parking
on-site (fee) and valet.
Dining & Entertainment
4 restaurants, also, Ruth's Chris Steak House, Trattoria Italiana, see separate listings, full bar.
Business Services
Available on premises
Room Amenities
coffeemakers, wireless Internet, safes.
Sports & Recreation
sauna, hot tub, steamroom, cabanas, recreation programs, kids club, playground, game room, health club, spa.
Guest Services
valet laundry, boarding pass kiosk, rental car service, room service, child care.
Terms
check-in 4 pm, 2 night minimum stay - seasonal and/or weekends, resort fee.

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 435 guests
Showing reviews 1 - 5 of 50
10.0
Verified Hotel Guest
Exceptional
Group Traveler
12-08-2017
Pros: Everyone was very friendly. The staff responded quickly to any issues we had and followed through to make sure we were happy.
Cons: A very minor detail about towels and washcloths not being in room, but quickly rectified with a phone call to front desk.
4.0
Cindy
Disappointing
Traveling as Couple
12-08-2017
Pros: Desk staff not friendly, room not the cleanest. Grounds beautiful.
Cons:
1.0
Nancy
Very Poor
Group Traveler
12-08-2017
Pros: The view
Cons:
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
12-08-2017
Pros: Grounds were very clean and beautiful great beachfront access
Cons: Housekeeping was done only one time in the room the entire stay
10.0
Katrina
Exceptional
Group Traveler
12-08-2017
Pros: The access to the different pools, the beach, and gym
Cons: Yes the fact that they charge your guest for usage of the facilities like the beach 40 a day and etc that was unexpected
Showing reviews 1 - 5 of 50