La Concha A Renaissance Resort

AAA Inspector Rating
8.7
Excellent
578 Guest Ratings
1077 Ashford Ave
San Juan, PRI 00907- Map It
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
AAA Inspector Rating Details (scale 1-5)
4.0
Overall
Room3.9
Bath3.8
Public Areas4.1
AAA Inspector Notes
There are some intertwined chic elements, this resort features comfortable rooms peppered with some upscale amenities. The lobby bar is a trendy gathering spot day or night. Corner rooms are larger. The resort is divided into three towers. Guests can choose to stay in the cabana building, the hotel tower or the suite tower which has units with more living space. Meets AAA guest room security requirements. Smoke free premises. 483 units, some efficiencies. 2-12 stories, interior/exterior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Contemporary Casino Hotel
Location
In Condado; center. 1077 Ashford Ave 00907.
AAA Benefit
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
Pool
heated outdoor.
Parking
on-site (fee) and valet.
Dining & Entertainment
4 restaurants, also, Perla, Serafina San Juan, see separate listings, full bar, nightclub, entertainment.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, pay movies, high-speed Internet, wireless Internet, safes. Some: microwaves.
Sports & Recreation
hot tub, recreation programs, bicycles, exercise room, massage.
Guest Services
valet and coin laundry, room service, child care.
Terms
check-in 4 pm, cancellation fee imposed, resort fee.

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 578 guests
Showing reviews 1 - 5 of 50
9.0
Verified Hotel Guest
Wonderful
Traveling as Couple
01-19-2018
Pros: Location walking distance to restaurants and short cab ride to Old San Juan. Located right on the beach and had four nice pool areas with two infinity pools overlooking the ocean. Ocean view room had a fantastic view and was very modern and clean.
Cons: The prices for drinks and food at the restaurants/bar were very pricey. Two drinks cost as much or more than some meals we had off the resort. We did not eat at all on-site as a result. Only small issue with maid leaving out door open for other personnel.
10.0
Jerry
Exceptional
Traveling as Couple
01-19-2018
Pros: Beautiful architecture. Immaculate grounds. Staff was courteous and helpful. Our room needed a repair to a glass sliding and the maintenance person showed up within five minutes. Excellent location near shopping and fine dining restaurants.
Cons: At night in the resort pool area there is a recorded bird call which is ok but too frequent. Perhaps once per minute or so is ok instead of 15-20 calls. It isn't heard from the room but is tiresome in the pool area. Not a deal breaker by any means.
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
01-19-2018
Pros: Location, staff, locals very friendly and helpfful.
Cons: N/a
8.0
Verified Hotel Guest
Very Good
Traveling as Couple
01-19-2018
Pros: The staff was very helpful, with the room and event at the hotel and local places to eat and visit
Cons:
8.0
Verified Hotel Guest
Very Good
Group Traveler
01-19-2018
Pros: Location
Cons: Ignored by some staff
Showing reviews 1 - 5 of 50