Sheraton Old San Juan Hotel

AAA Inspector Rating
8.7
Very Good
627 Guest Ratings
100 Brumbaugh St
San Juan, 00901- Map It
Members save up to 15%, plus SPG® benefits when booking AAA rates!
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AAA Inspector Notes
This property boasts a superb location across from the cruise ship docks and in the midst of Old San Juan. The hotel features 32 junior suites which provide extra space to ensure the best comfort. All of the eighth-floor guest units feature a Juliet balcony. This is the only large, full-service hotel in Old San Juan. The rooftop pool area, open from 7 am to 11 pm, has panoramic vistas of the cityscape and cruise ship docks. If you must keep up with your workout routine while on vacation, the fitness center is open 24 hours. Meets AAA guest room security requirements. Smoke free premises. 240 units. 9 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
In Old San Juan; across from cruise ship terminal. 100 Brumbaugh St 00901.
AAA Benefit
Members save up to 15%, plus SPG® benefits when booking AAA rates!
Pool
outdoor.
Parking
valet only.
Dining & Entertainment
Palio, see separate listing, full bar.
Business Services
Available on premises
Room Amenities
coffeemakers, wireless Internet, safes. Some: refrigerators.
Sports & Recreation
hot tub, exercise room.
Guest Services
valet laundry, boarding pass kiosk, rental car service, room service.
Terms
pets accepted.

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 627 guests
Showing reviews 1 - 5 of 12
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
08-03-2016
Pros: I have stayed at some great places... heck my own house is 5,000 sq ft. But the view and the service we got here was incredible. Hotel Employees at the front desk is GREAT! Our Penthouse had 5 balconies with view of ocean AND the morro! Everythi
Cons: I'm picky and will usually find something negative, but I cannot find anything bad to say. Getting there was a pain but it was not the hotels fault. The old San Juan streets are narrow and when they get busy traffic around the hotel is a bloody mess.
9.0
Verified Hotel Guest
Wonderful
Family with Young Children
07-28-2016
Pros: Ubication
Cons:
10.0
Joyce
Exceptional
Senior Traveler
06-23-2016
Pros: Close and within walking distance to cruise port.
Cons: View from the window was a parking garage. No on site car parking.
7.0
Shirley
Good
Traveling as Couple
05-11-2016
Pros: I loved the location. It sits right along the water, in the heart of Old San Juan. The vibe and energy of the hotel was good!
Cons: When I got there they were overbooked and sold my room so they sent me to another Sheraton about 10 minutes away. Although they paid for my cab to & from, said they'd refund me (I haven't gotten the refund yet) no one ever apologized which I did not like
1.0
Nelson
Very Poor
04-06-2016
Pros: To MUCH money.
Cons:
Showing reviews 1 - 5 of 12