Sheraton Old San Juan Hotel

AAA Inspector Rating
8.7
Very Good
762 Guest Ratings
100 Brumbaugh St
San Juan, PRI 00901- Map It
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
Photos
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AAA Inspector Rating Details (scale 1-5)
2.5
Overall
Room2.3
Bath2.9
Public Areas2.5
AAA Inspector Notes
This property offers a superb location across from the cruise ship docks and in the midst of Old San Juan. The hotel features 32 junior suites which provide extra space to ensure the best comfort. The corner guest rooms tend to be larger. All of the eighth-floor guest units feature a Juliet balcony. This is the only large, full-service hotel in Old San Juan. The rooftop pool area, open from 7 am to 11 pm, has panoramic vistas of the cityscape and cruise ship docks. If you must keep up with your workout routine while on vacation, the fitness center is open 24 hours. Meets AAA guest room security requirements. Smoke free premises. 240 units. 9 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
In Old San Juan; across from cruise ship terminal. 100 Brumbaugh St 00901.
AAA Benefit
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
Pool
outdoor.
Parking
valet only.
Dining & Entertainment
Palio, see separate listing, full bar.
Business Services
Available on premises
Room Amenities
coffeemakers, wireless Internet, safes. Some: refrigerators.
Sports & Recreation
hot tub, exercise room.
Guest Services
valet laundry, boarding pass kiosk, room service.
Terms
3 day cancellation notice-fee imposed, resort fee, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 762 guests
Showing reviews 1 - 5 of 50
10.0
Verified AAA Guest
Exceptional
Solo
09-30-2016
Very well situated and safe.
Pros: I was traveling by myself and I felt very safe.
Cons: Nothing.
7.1
Benny
Good
family with young children
10-07-2017
Good.
Pros: The room.
Cons: Parking
10.0
Anonymous
Exceptional
mature couple
10-06-2017
Exceptional
Pros:
Cons:
10.0
Samuel
Exceptional
young couple
10-05-2017
Exceptional
Pros:
Cons:
10.0
India
Exceptional
young couple
10-02-2017
I will have to return....
Pros: I like the fact that it is right in Old San Juan, making it easy to shop at the local store and restaurants. If you are cruising (I wasn't) this is a great spot because it is right across the street from the port.
Cons: I don't think that there was anything that I did not like, but if it were a busier time of the year I would probably complain about the elevator since there is only 1.
Showing reviews 1 - 5 of 50