Sheraton Puerto Rico Hotel & Casino

AAA Inspector Rating
8.7
Excellent
344 Guest Ratings
200 Convention Center Blvd
San Juan, PRI 00907- Map It
Members save up to 15%, plus SPG® benefits when booking AAA rates!
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AAA Inspector Rating Details (scale 1-5)
3.7
Overall
Room3.8
Bath3.4
Public Areas3.8
AAA Inspector Notes
Situated adjacent to the convention center, the property offers views of Old San Juan and San Juan Bay cruise ship docks from its impressive designer infinity pool and balconies of some guest units. Boasting a large casino and a very hip bar, the hotel offers a lot for both the business and leisure guest. The guest units are tastefully appointed with a tropical-urban décor. Many guests find the spa too irresistible, but be aware they are closed on Tuesday. There is tiered Internet service for an extra cost for those requiring faster speeds and higher bandwidth. The casual three-meal-a-day restaurant has a range of menu options. However, if desiring a more upscale dining experience, there is an adjacent full-service steak house that is not part of the hotel operation but nevertheless is conveniently located. Keep in mind that the swimming pool area closes at 6 p.m. during the week and 8 p.m. on Friday and Saturday however the exercise facility is open 24-hours. Meets AAA guest room security requirements. Smoke free premises. 503 units. 12 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Casino Hotel
Location
In San Juan Convention Center District; in Miramar. 200 Convention Center Blvd 00907.
AAA Benefit
Members save up to 15%, plus SPG® benefits when booking AAA rates!
Pool
outdoor.
Parking
on-site (fee) and valet.
Dining & Entertainment
3 restaurants, full bar.
Business Services
Available on premises
Room Amenities
coffeemakers, wireless Internet, safes. Some: refrigerators.
Sports & Recreation
sauna, hot tub, steamroom, exercise room, spa.
Guest Services
valet laundry, room service.
Terms
cancellation fee imposed, resort fee, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 344 guests
Showing reviews 1 - 5 of 50
10.0
Anonymous
Exceptional
08-11-2017
Pros: Very friendly staff.
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: Service of the staff.
Cons: One of the rooms had a "smell" that appear to come from the A/C system.
10.0
Anonymous
Exceptional
08-11-2017
Pros: The employees at this hotel have to be the friendliest and most accommodating people that I have ever encountered at a hotel. They really made our stay special and we can't thank them enough! Price was outstanding for dates needed and near terminal.
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: Very Accommodating ,Very efficient
Cons: Location not a lot around that you could walk too
6.0
Anonymous
Pleasant
08-11-2017
Pros: POOL AREA
Cons: BATH TUB WASNT CLEAN. IT WAS HAIR I ORDER ROOM SERVICE AT 10PM AND CHICKEN WINGS WERE COOK OUTSIDE AND NOT INDISE. DOENT HAVE A LOT OF KIDS ACTIVITIES.
Showing reviews 1 - 5 of 50