Sheraton

AAA Inspector Rating
8.7
Excellent
344 Guest Ratings
200 Convention Center Blvd
San Juan, PRI 00907- Map It
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
AAA Inspector Rating Details (scale 1-5)
3.7
Overall
Room3.8
Bath3.4
Public Areas3.8
AAA Inspector Notes
Situated adjacent to the convention center, the property offers views of Old San Juan and San Juan Bay cruise ship docks from its impressive designer infinity pool and balconies of some guest units. Boasting a large casino and a very hip bar, the hotel offers a lot for both the business and leisure guest. The guest units are tastefully appointed with a tropical-urban décor. Many guests find the spa too irresistible, but be aware they are closed on Tuesday. There is tiered Internet service for an extra cost for those requiring faster speeds and higher bandwidth. The casual three-meal-a-day restaurant has a range of menu options. However, if desiring a more upscale dining experience, there is an adjacent full-service steak house that is not part of the hotel operation but nevertheless is conveniently located. Keep in mind that the swimming pool area closes at 6 p.m. during the week and 8 p.m. on Friday and Saturday however the exercise facility is open 24-hours. Meets AAA guest room security requirements. Smoke free premises. 503 units. 12 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Casino Hotel
Location
In San Juan Convention Center District; in Miramar. 200 Convention Center Blvd 00907.
AAA Benefit
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
Pool
outdoor.
Parking
on-site (fee) and valet.
Dining & Entertainment
3 restaurants, full bar.
Business Services
Available on premises
Room Amenities
coffeemakers, wireless Internet, safes. Some: refrigerators.
Sports & Recreation
sauna, hot tub, steamroom, exercise room, spa.
Guest Services
valet laundry, room service.
Terms
cancellation fee imposed, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 344 guests
Showing reviews 1 - 5 of 50
9.0
Ebony
Wonderful
Solo Traveler
01-19-2018
Pros: The pool was amazing, the downstairs restaurant food was amazing.
Cons: It's a bit pricey
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
01-19-2018
Pros: I liked that this hotel had a modern decor, 24-hour room service, and a beautiful pool!
Cons: There were a few carpet stains in my room.
5.0
Verified Hotel Guest
Fair
Traveling as Couple
01-19-2018
Pros: It was clean, room was spacious.
Cons: Jacuzzi eas cold and since there was no personel supervising it was full of kids and babie. The rules estipulated that every person under 16 was prohibited, yet there was no one supervising and jacuzzi was as cold as the pool. No place for adults "only".
10.0
Verified Hotel Guest
Exceptional
Group Traveler
01-19-2018
Pros: The staff was super friendly and helpful. Every question we had, they answered patiently. The restaurant "Choices" has delicious food!
Cons: I wished the room had a refrigerator. Also, the bathroom door did not have a lock and didn't always stay closed. In addition, it would be nice if the hotel had events for guests during the week.
10.0
Verified Hotel Guest
Exceptional
Solo Traveler
01-19-2018
Pros: The staff went well beyond any expectation I could have had...from the front desk to the bar/restaurant employees, THEY made it a trip to remember!
Cons: The hotel wasn't as centrally located as I would've preferred due to its close proximity to the convention center, but this won't prevent me from returning! Also, I respect that Sheraton is an entirely smoke-free resort/property, but designate somewhere!
Showing reviews 1 - 5 of 50