Sheraton Puerto Rico Hotel & Casino

AAA Inspector Rating
8.7
Very Good
255 Guest Ratings
200 Convention Center Blvd
San Juan, 00907- Map It
Members save up to 15%, plus SPG® benefits when booking AAA rates!
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AAA Inspector Notes
Situated adjacent to the convention center, the property offers views of Old San Juan and San Juan Bay cruise ship docks from its impressive designer infinity pool and balconies of some guest units. Boasting a large casino and a very hip bar, the hotel offers a lot for both the business and leisure guest. The guest units are tastefully appointed with a tropical-urban décor. Many guests find the spa too irresistible, but be aware they are closed on Tuesday. There is tiered Internet service for an extra cost for those requiring faster speeds and higher bandwidth. The casual three-meal-a-day restaurant has a range of menu options. However, if desiring a more upscale dining experience, there is an adjacent full-service steak house that is not part of the hotel operation but nevertheless is conveniently located. Meets AAA guest room security requirements. Smoke free premises. 503 units. 12 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
In San Juan Convention Center District; in Miramar. 200 Convention Center Blvd 00907.
AAA Benefit
Members save up to 15%, plus SPG® benefits when booking AAA rates!
Pool
outdoor.
Parking
on-site (fee) and valet.
Dining & Entertainment
3 restaurants, full bar.
Business Services
Available on premises
Room Amenities
coffeemakers, high-speed Internet, wireless Internet, safes. Some: refrigerators.
Sports & Recreation
sauna, hot tub, steamroom, exercise room, spa.
Guest Services
valet laundry, room service.
Terms
pets accepted.

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 255 guests
Showing reviews 1 - 5 of 50
8.8
Yinet
Excellent
solo traveller
09-16-2016
Pros: The credit to use in food. The view. The staff
Cons: I wanted one big bed, instead the hotel gave me two small ones
9.2
Jose
Wonderful
young couple
09-16-2016
Pros: Location 24hr room service Gym Pool
Cons: Bathroom with hairs from previous guests in various areas
9.6
Jannette
Exceptional
family with young children
09-15-2016
Pros: I love the pool and my room.The distance between the hotel and the convention center was excellent and convenient for enjoy the magcon tour concert.
Cons:
7.5
Lissette
Good
family with young children
09-07-2016
Pros: Good food. Housekeeping personnel very nice and helpful.
Cons: I felt disrespected and discriminated because of my race. From check-in to check-out I encountered many many issues that according to Sheraton front desk personnel "rarely happens" but those "rare" situations ALL happened to us.
10.0
Jorge
Exceptional
review category group of friends
08-30-2016
Pros: Service
Cons:
Showing reviews 1 - 5 of 50