The Condado Plaza Hilton

AAA Inspector Rating
999 Ashford Ave
San Juan, 00907- Map It
Weekend Sale – Members save up to 15% on weekends through September 5 and earn Honors™ points when booking AAA/CAA rates!
Photos
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AAA Inspector Rating Details (scale 1-5)
3.2
Overall
Room3.2
Bath2.9
Public Areas3.5
Service4.0
AAA Inspector Notes
Two mid-rise towers face the ocean and a lagoon. Saltwater oceanfront swimming and expanded fitness facilities are just a few of the highlights. Rooms are cozy with contemporary decor. Most guest units have a balcony. Guests staying have access to a well equipped 24-hour exercise facility and find delight in the swim-up bar. Meets AAA guest room security requirements. Smoke free premises. 572 units. 10 stories, interior corridors. Bath: shower only.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Oceanfront. West end of Ashford Ave. 999 Ashford Ave 00907.
AAA Benefit
Weekend Sale – Members save up to 15% on weekends through September 5 and earn Honors™ points when booking AAA/CAA rates!
Pool
outdoor.
Parking
on-site (fee) and valet.
Dining & Entertainment
5 restaurants, full bar, entertainment.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, pay movies, video games, wireless Internet, safes. Some: microwaves.
Sports & Recreation
sauna, hot tub, steamroom, self-propelled boats, snorkeling, tennis, recreation programs, game room, health club, massage.
Guest Services
valet and coin laundry, boarding pass kiosk.
Terms
check-in 4 pm, 1-7 night minimum stay, cancellation fee imposed.

Guest Ratings

OVERALL GUEST SCORE
Good
Based on Ratings from 631 guests
Showing reviews 1 - 5 of 50
8.0
Verified AAA Guest
Very Good
Family w/Children
03-26-2017
If you're looking for a bargain hotel, this is it. Clean, spacious, great service.
Pros: The staff was really welcoming and helpful. The room was nice. Great renovated bathroom.
Cons: The neighborhood is up and coming. Lots of construction.
7.9
Andrew
Good
young couple
05-16-2017
Pros: The location
Cons: The room was not the best. Skirting board falling off toilet in wrong position. Could not get to the wash basin for it.
8.3
Lauren
Very Good
family with young children
05-16-2017
Pros: Property had a great location in close proximity to old San Juan and restaurants great pools and pool side bar
Cons: The daily valet fee was a bit much
10.0
John
Exceptional
review category group of friends
05-16-2017
Pros: The whole staff was knowledgeable and courteous. The concierge staff were very helpful in finding things to do.
Cons: No vending machines in the actual hotel.
8.8
Tim
Excellent
young couple
05-15-2017
Pros: Amazingly convenient location.
Cons: The building infrastructure and upkeep is showing its age.
Showing reviews 1 - 5 of 50