Oversize leather chairs and a fireplace provide a comfortable gathering place in the lobby, which leads to large guest rooms with modern amenities. High-speed Internet access, 37-inch LCD televisions, luxurious duvets and handsome appointments are included in each room, and a few one-bedroom suites have a separate bedroom area and kitchen. Meeting space is nicely appointed. After a long day, feel free to relax in the hotel's large, indoor whirlpool.
Smoke free premises. 116 units, some kitchens. 3-6 stories, interior corridors.
Pros: The bed was comfy, I loved the duvet! The room was really clean. Wonderful maid service.
Cons: One employee lacked good customer service.
10.0
Marc
Exceptional
young couple
09-21-2016
Pros: The bed was awesome! Nice and big with lots of room... and comfortable
Cons: 1-) Construction near the hotel made access very difficult.
2-) Vending machine (sodas) at rear entrance did not work. Found another vending machine (beside the breakfast area but needed to use many different coins to finally make it work). These machines need to be working properly
8.3
Eshrat
Very Good
mature couple
09-19-2016
Pros: The reception area
Cons: The breakfast area were small and there was not good variety of food
10.0
Katia
Exceptional
solo traveller
09-15-2016
Pros: Very comfy , cozy
Cons:
9.2
Denis
Wonderful
young couple
09-08-2016
Pros: Breakfast was very well done.
Cons: Reception staff could be a little better mood.
6.7
Cesar
Pleasant
young couple
09-06-2016
Pros:
Cons: We wouldnt be able to close the curtains on our honeymoon. Went to the reception to get another room and everything was full. Next day the sun wome us up super early. Dissapointed. Next day when we try to get in the room the keys were desactivated
10.0
Stan
Exceptional
young couple
09-04-2016
Pros: The excellent customer service. The bedroom size. The breakfast was very good.
Cons: Nothing to dislike.
9.2
Eric
Wonderful
family with young children
08-30-2016
Pros: The bed!
Cons: Breakfast. Coffee.
8.8
Marvin
Excellent
solo traveller
08-30-2016
Pros: Nice, clean and quiet. Friendly helpful staff
Cons: Location was further from the airport than described.
5.4
Richard
Fair
review category group of friends
08-29-2016
Pros: The breakfast was good.
Cons: The towels in the room were gross. The room felt damp.
9.2
Alireza
Wonderful
young couple
08-21-2016
Pros: very clean
good location and nice building close to mcdonald, costco , shopping malls and just 20 minutes to downtown,
friendly staffs
very good breakfast
free parking and easy access to it
Cons: AC is a little bit noisy but not too much
very very small pool that you can't swim.
7.5
Norbert
Good
mature couple
08-21-2016
Pros: Spacious room.
Cons: Smell in the room. No veggies at breakfast.
4.6
Ofra
Disappointing
family with young children
08-20-2016
Pros: The hotel was clean and breakfast was okay
Cons: There is no indoor or outdoor swimming pool! Just baths! And no restaurant in the hotel so no room service and when ordering out you are only allowed to eat in your room!
8.8
Anonymous
Excellent
family with older children
08-11-2016
Pros: Beautiful outdoor area.
Cons: Exercise facility too small. Really only cardio available.
10.0
Tlmrn
Exceptional
review category group of friends
08-10-2016
Pros: This property was gorgeous. Extremely clean and very posh.
Breakfast was incredible and the croissants baked every morning.
Cons: I wished the pool was larger. There were a lot of families with children all using the pool so space was tiny. This was not a full sized pool.
6.3
Kelly
Pleasant
family with older children
08-09-2016
Pros: The front desk staff were very helpful and accommodating. The rooms were large and beautifully decorated.
Cons: The staff in the breakfast area seemed unhappy, they wouldn't even smile. Breakfast was the same every day. The booking site did not include the fact that if you were paying cash that you would have to provide a LARGE deposit on the room.
9.6
Watshibi
Exceptional
family with young children
08-09-2016
Pros:
Cons: Really good place with good staff.
10.0
Leanne
Exceptional
family with older children
08-08-2016
Pros: The bed was so comfortable. It was exceptionally clean. The hotel was quiet. The breakfast was very good and it was nice you could sit on the patio. The inside hot tub was lovely.
Cons: I would have liked a bigger pool, however having said that, I was glad there was a pool to dip in at the end of the day.
7.5
Anonymous
Good
mature couple
08-05-2016
Pros: The room was comfortable and spacious. Reception staff very helpful.
Cons: The room was noisy and breakfast very limited.
9.6
Kimberly
Exceptional
mature couple
08-05-2016
Pros: Everything else was exceptional.
Cons: Only problem we found is there should be more variety in the breakfast.
6.7
Irene
Pleasant
mature couple
08-04-2016
Pros:
Cons: Dirty pool and hot tub
8.3
Christie
Very Good
family with young children
08-02-2016
Pros: Nice room and great breakfast. Personal helpful. The hotel is furnished in old style, very cozy.
Cons: Air conditioning is noisy. Not much nice restaurants close by.
9.2
Hugo
Wonderful
mature couple
07-30-2016
Pros: Very comfortable suites. Quietness. Cleanliness.
Cons: Breaksfast is everyday the same. It would be nice to have some variety. Parking is small.
7.1
Tahir
Good
family with young children
07-28-2016
Pros: The friendly service. Location is slightly away from downtown but its calue for money.
Cons: The swimming pool was very small but clean.
10.0
Marie
Exceptional
family with young children
07-27-2016
Pros:
Cons: Same breakfast .
6.3
Darren
Pleasant
mature couple
07-26-2016
Pros: Nice outdoor pool area
Cons: Left a request stating it was our anniversary but nothing special was done by staff , also requested early check in but instead we had to wait 3.5 hours on a Sunday. No room service, heard people screaming at 3 am .
10.0
Manoj
Exceptional
family with young children
07-23-2016
Pros: Everything!
Cons: Missing an actual indoor swimming pool. Kids missed it.
10.0
Suzanne
Exceptional
mature couple
07-17-2016
Pros: Excellent location, hearty breakfast, very clean rooms, great value for money
Cons:
7.5
John
Good
mature couple
07-14-2016
Pros: Comfortable beds and large bedroom.
Cons: Pool was small given size of the hotel.
9.6
Marianna
Exceptional
mature couple
07-12-2016
Pros: Room was very nice and staff was very friendly. Breakfast was perfect. Price was reasonable.
Cons: Pool was smaller than I had thought although the weather was cold and raining so we didn't get to use it nonetheless. I wasn't too disappointed. It looked beautiful.
10.0
Pierre-eric
Exceptional
family with young children
07-11-2016
Pros: The bed was perfect, the room was very clean. A nice night!
Cons:
10.0
Lorraine
Exceptional
mature couple
07-08-2016
Pros: It was our honey moon night it was a beautiful room with a fireplace and jacuzzi. Just perfect
Cons:
10.0
John
Exceptional
solo traveller
06-25-2016
Pros: As previous stays, this.placenis just a perfect place to be and enjoy
Cons: Nothing could be better
8.8
Diane
Excellent
mature couple
06-20-2016
Pros: Very clean and confortable
Cons: Noisy air conditioning
6.3
Helen
Pleasant
review category group of friends
06-07-2016
Pros: picturesque
clean
Cons: no pools
breakfast was mediocre
concierge not very helpful
10.0
William
Exceptional
young couple
06-07-2016
Pros: Room was great. Comfy and clean,
Cons: Gym is small, and more protien at breakfast
10.0
Claudia
Exceptional
family with young children
06-06-2016
Pros: Great breakfast and facilities :)
Cons:
10.0
Janice
Exceptional
solo traveller
06-04-2016
Pros: Lovely spacious rooms and really nice, helpful staff, especially the duty manager.
Cons:
10.0
Linda
Exceptional
mature couple
06-04-2016
Pros: Everything
Cons:
9.2
Stella
Wonderful
family with young children
06-02-2016
Pros: I liked the rooms, very comfy
I liked the jacuzzi, breakfast & pool area!
Cons: I wish breakfast had cheese and grapes (more then a continental) and maybe fluffier eggs!
Otherwise it was a pleasant experience
8.8
Sheila
Excellent
mature couple
06-01-2016
Pros: Hotel was beautiful & extremely modern. I asked the Manager if it was a new Hotel. He said it was 13 yrs. old but they renovate every year.
We would classify this Hotel as a 4.5 *. Most excellent accomodations.
Breakfast was more than you could ask for.
Cons: The outdoor pool & the indoor pool could have been larger as they were very small. But, like an employee said "pools aren't our specialty". Would very much look forward to staying there again.
8.3
Marie-claude
Very Good
review category group of friends
05-31-2016
Pros: How beautiful the hotel was!
Cons: Bed are not the most comfortable bed.
10.0
Saket
Exceptional
young couple
05-29-2016
Pros: Good location in laval. Different from the chain hotels...
Cons: The breakfast spreads were ok, could've been better for s hotel in this category
9.6
Anonymous
Exceptional
young couple
05-28-2016
Pros: The room was large and comfortable. The breakfast provided was excellent.
Cons:
9.6
James
Exceptional
mature couple
05-25-2016
Pros: Great breakfast. Convenient location to underground Metro. Next door to Bottega Italian restaurant. Within walking distance of shopping and attractions.
Cons:
9.2
Angie
Wonderful
family with older children
05-24-2016
Pros: Very clean room. Bed comfy, nice soft pillows. Shower had good water pressure and breakfast was good.
Cons: The food and drinks/Wine in the room are not included so expect to pay extra or bring your own in a cooler.
6.7
Dan
Pleasant
solo traveller
05-19-2016
Pros:
Cons: Bath room , shower needed service
No food available in the lobby bar
9.6
Richard
Exceptional
young couple
05-16-2016
Pros:
Cons: more breakfast options
8.3
Jjga
Very Good
young couple
05-10-2016
Pros: free parking, free wifi available in the rooms.
Cons: Regarding breakfast, there were not enough options for people with food restrictions. example, Not gluten free bread
or lactose free alternative ( almond milk).
9.2
Bhavik
Wonderful
review category group of friends
05-10-2016
Pros: Clean, great staff and complimentary breakfast.
Cons: That the indoor pool is as small as a jacuzzi and gym very small.
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