Many luxury services are offered at this Old Montréal hotel located in a former warehouse dating from the 1860s. Stylish rooms feature high-end dark wood furniture and posh bedding. Some rooms overlook an interior atrium, and some suites offer electric fireplaces and jetted bathtubs.
Smoke free premises. 105 units, some two bedrooms. 5 stories, interior corridors. Accessibility (Call).
valet laundry, room service, area transportation-within 3 mi (5 km).
Terms
cancellation fee imposed.
Guest Ratings
OVERALL GUEST SCORE
Wonderful
Based on Ratings from 394 guests
Showing reviews 1 - 5 of 50
10.0
Taylor
Exceptional
young couple
09-20-2016
Pros: The staff was so friendly and helpful. The restaurants were wonderful as well as the location was perfect!! It was the best honeymoon ever. I would highly recommend to stay at the Hotel Nelligan!!
Cons:
10.0
Margaret
Exceptional
young couple
09-18-2016
Pros: Staff at entrance always there smiling and assisting in every way needed.
Cons: Nothing!!!
10.0
Kay
Exceptional
review category group of friends
09-16-2016
Pros: Loved the location
Cons: Ventilation often smelled of cooking food
9.6
Ross
Exceptional
mature couple
09-16-2016
Pros: Location, free valet parking and comfortable rooms; accommodating and friendly staff.
Cons: Limited food and bar facilities. Adequate, but not to same level as hotel facility.
9.6
Anonymous
Exceptional
family with young children
09-16-2016
Pros: Loved the location and staff very helpful with directions and suggestions. The buffet breakfast was good.
Would recommend this hotel.
Cons: We were never told the bottle water by bedside was complimentary and that there was free coffee in breakfast area.
9.6
Iain
Exceptional
mature couple
09-15-2016
Pros: Smiling happy staff!
Cons:
7.1
Dale
Good
young couple
09-14-2016
Pros: Staff where excellent.
Cons: Room facing main street. On Friday evening to Saturday morning street was full of bar patrons from across the street, very noisy until 4:00 AM. Unable to sleep until the party ended. Poor sound proofing. Very expensive - will stay somewhere else on future visits.
9.2
Vladimir
Wonderful
young couple
09-09-2016
Pros: Room and location
Cons: Matrass
8.8
Donna
Excellent
mature couple
09-09-2016
Pros: Very pleasant, attentive staff. They were quick (and happy) to attend to our requests.
Excellent black-out curtains for a good sleep in the very comfortable bed (with a good, varied pillow selection).
Cons: Our window faced the atrium so at cocktail time (approx. 4:30pm) when I wished to rest, it was noisy. Our room was located across the hall to the stairs (metal) which could also be noisy at times.
10.0
Kristin
Exceptional
young couple
09-09-2016
Pros: The staff was attentive and friendly. Hotel very chic. Our room was beautiful and the bathroom ammenites was fantastic. Hotel location was perfect. I would absolutely stay here again and recommend to my friends and family
Cons: Nothing. Perhaps coffee machine or coffee available.
10.0
David
Exceptional
family with young children
09-08-2016
Pros: Exceptional staff & service, can't beat the location, food awesome, and hotel rooms and lobby very unique. Would highly recommend this hotel.
Cons: Nothing
10.0
Joseph
Exceptional
mature couple
09-06-2016
Pros: Perfect location, beautiful roof terrace bar...loved the place!
Pros: Fantastic room. Great roof terrace. Spa bath and walk in shower.
Cons: Sink in bathroom was more form than function.
8.3
Travellerbr
Very Good
young couple
09-01-2016
Pros: Location, facilites and attention from staff
Cons: Very noisy corridor at night
10.0
Edward
Exceptional
solo traveller
09-01-2016
Pros: Love the Ambience of the place and the location--perfect
Cons:
7.5
Kelly
Good
young couple
09-01-2016
Pros: Comfortable bed. Good toiletries.
Cons: Arrived at 3pm and room wasn't ready for 30 min and many other people in same position. Front check in was a zoo. Not all staff looked professional some had shirts untucked no makeup etc. Our hall on 5th floor had a weird musty smell and because entrance to terrace on this floor it was humid and hot. Bathroom small and dated no stand up shower just bathtub
9.2
Teri
Wonderful
young couple
08-30-2016
Pros: Bathroom (wonderful tub and shower) and toiletries, size of room, bed linens, turn down service, little extras. Location was perfect near restaurants, cafes and shops. Staff were wonderful.
Cons: Room decor and furniture was a bit dark, tired and cheap looking which was surprising.
9.6
Dylan
Exceptional
young couple
08-26-2016
Pros: Free upgrade to suite when booking.com's system errantly allowed us to book a room that didn't exist.
Cons: Parking was difficult.
9.6
Antonio
Exceptional
young couple
08-25-2016
Pros: Great location in Old Montreal. Friendly staff, clean rooms, great service.
Cons:
10.0
David
Exceptional
mature couple
08-25-2016
Pros: Everyone made our visit so comfortable,
from the sweet ladies who cleaned our room,
to the professional gentleman who served us at breakfast, to the informative ladies and gentlemen that checked us in and out.
Thank you to the entire staff.
Cons:
10.0
Calumn
Exceptional
young couple
08-24-2016
Pros: Wonderful, attentive staff. Prime location around the corner from Notre Dame. Gorgeous room with a fantastic bathtub.
Highly recommend, this was the finest hotel and service my wife and I have enjoyed, ever.
Cons: The traffic (both foot and car) in old Montreal is horrendous. NOT the fault of the hotel though.
10.0
Alisha
Exceptional
review category group of friends
08-23-2016
Pros: 5 star service
Cons:
7.9
Stephanie
Good
solo traveller
08-22-2016
Pros: The toiletries were AMAZING!
Cons: The wi-fi was very weak, despite paying an extra daily fee for the upgraded access. At times, it even didn't work and I wasn't able to get online.
10.0
Greg
Exceptional
mature couple
08-21-2016
Pros: We loved the rooftop bar. Especially the staff and management. Yannick & Jen Côte. Restaurant was excellent too. All of the staff was very professional.
Cons:
9.6
Houston
Exceptional
family with older children
08-20-2016
Pros: The junior suite was very attractive and spacious enough for our family with one college age son. The bathroom with a double whirlpool and oversize shower was beautiful and modern. The location was ideal for tourists. All service was excellent. The continental breakfast (not included) was good. Overall this exceeded expectations and we were very pleased.
Cons: Our room at the front was exceeding noisy around 3 am when the nearby bars closed and partiers came out onto the streets. However, it settled down eventually and we got a good night's sleep anyway. The wifi is very weak by the room desk but ok by room door. They are working on it...we saw the wifi repair truck. The sofa bed was not very comfortable for a young adult, but good enough, and beats getting an extra room. The hotel is very pricey but also very nice. We loved it and would stay again.
9.6
David
Exceptional
mature couple
08-19-2016
Pros: Awesome hotel in awesome part of our favourite city. Great room, fantastic bed, several fabulous restaurants. Staff are exceptional -- courteous but not unctuous.
Cons: Nothing, really. Perfect.
9.2
Matthew
Wonderful
mature couple
08-18-2016
Pros:
Cons: Only two complaints. No in-room coffee, although free coffee is available in the lobby 24/7. Also, maid service was quite late, around 6 pm. This may have been an isolated incident.
9.6
Nancy
Exceptional
mature couple
08-18-2016
Pros: Outstanding service - the staff was wonderful
Great location
Cons:
9.6
Will
Exceptional
young couple
08-15-2016
Pros: The room was very nice and the staff excellent. Great deal and would highly recommend if you want a boutique hotel, but not necessarily the prices.
Cons: The views from the rooftop bar upstairs was great, but the food was not good. The rooftop bar also closed very early, along with the other restaurants and bars. We came back from dinner before 10 pm thinking we would be able to grab a drink and the only thing that was open was the bar attached, but it closed shortly after that as well.
7.9
Brett
Good
family with young children
08-15-2016
Pros: Location
Cons: Room too small for money
10.0
James
Exceptional
mature couple
08-14-2016
Pros: The room was lovely, the staff friendly, and the location was perfect. Our last night we decided to have dinner at Verses and were so happy we did. Martin was a great server and the food was fantastic--one of our best meals of the trip!
Cons: Don't change a thing!
10.0
Julia
Exceptional
solo traveller
08-13-2016
Pros:
Cons: Treadmill was broken (would not incline) but everything else was a 10/10. My new fav hotel in MTL.
10.0
Candy
Exceptional
mature couple
08-11-2016
Pros: Loved the staff and the location!
Cons:
10.0
Margaret
Exceptional
mature couple
08-11-2016
Pros: Wonderful staff, room service arrived on time in the morning,close to all.
Cons: The lighting in the room was dim even with all of the lights on.
9.6
Michael
Exceptional
mature couple
08-09-2016
Pros: Front desk check-in personnel were so welcoming. Concierge Maud was very helpful and made all our arrangements for restaurants and next-city train travel. Doormen always present and attentive. Friendly friendly. Facilities were A-plus in every respect. Location in the heart of Old Montreal, right next to Notre Dame, the best bakery in the province, and the historical origin point of the city. Would not look elsewhere. English speaking, from Cleveland.
Cons: Having a coffee machine in the room, but coffee was complimentary 24/7 in lobby.
9.2
Moreaupi
Wonderful
mature couple
08-07-2016
Pros: Nice room in a very well located hotel in the middle of old Montreal. Close to great restaurants, street animation and landmarks. The staff was outstanding and our stay was really enjoyable. The room was comfortable, clean and roomy.
Cons: The ventilation was throwing air directly on our faces while sleeping.
10.0
Michael
Exceptional
mature couple
08-06-2016
Pros: The Terrace bar at the top has a great view and it is a great place to get a drink at sunset
Cons:
9.6
Renee
Exceptional
review category group of friends
07-30-2016
Pros: Wonderful location in Old Montreal. could take advantage of events on waterfront
Room was very spacious and inviting
Hotel Staff were SUPER helpful and friendly
Cons:
8.8
Yuan
Excellent
family with older children
07-30-2016
Pros: Great location. Staff are friendly. Just a couple of minutes walk to the metro station. The old town view is beautiful.
Cons: No swimming pool.
9.2
Carolyn
Wonderful
mature couple
07-27-2016
Pros: The room was very good with plenty of space and a functional bathroom.
Staff were very helpful and professional.
We had 2 excellent meals in the dining room, with excellent service.
Location was ideal.
Cons: Room was a long walk from the elevator.
8.8
Kay
Excellent
review category group of friends
07-25-2016
Pros: The front desk ladies were spectacular !! They were very helpful in choosing restaurants and any other problems we had.
Cons: Our room was so tiny it was hard for two people to survive.
10.0
Mike
Exceptional
mature couple
07-24-2016
Pros: The room had great character with original brick walls. The whole hotel held great charm with that clean modern touch
Cons:
9.2
Fernando
Wonderful
mature couple
07-23-2016
Pros: The location and staff are your greatest assets! We liked the continental breakfast although, for the money, it should always be included. The size and view of the room were great.
Cons: People that access the Terrace can also access the room door and corridors on our floor. There is a slight food smell on the corridors on the 5th floor but nothing terrible.
10.0
Christine
Exceptional
mature couple
07-20-2016
Pros: We like everything about this property... Staff, decor, amenities, facility and service level. Our first stay was right after the opening many years ago. When we had the opportunity to return, there was no question about our decision .
Cons: Open access to the rooftop deck
9.6
Ben
Exceptional
mature couple
07-19-2016
Pros: Excellent location. Staff was superb. Would definitely stay there again.
Cons:
7.1
Linda
Good
mature couple
07-18-2016
Pros: Staff very friendly and accommodating. Restaurants were nice.
Cons: The hallways were VERY dark, as were the rooms themselves. My husband had a nightmare of an experience with the WC and to make matters worse one of sink handles came off in his hand with gushing water And the shaving mirror light was out. The hotel
made a gesture of compensation (but not what it could have done, considering the prices).
9.2
Shlomo
Wonderful
mature couple
07-17-2016
Pros:
Cons: No Gym
10.0
C
Exceptional
solo traveller
07-17-2016
Pros: Very quiet and comfortable room. Great location in the old Montréal. Very nice and friendly employees.
Cons: N/a
8.8
Sally
Excellent
family with older children
07-11-2016
Pros: Great location in old Montreal near lots of restaurants and shopping, helpful and accommodating staff, & lovely decor.
Cons: It was quite warm while visiting and the air conditioning was not as cooling as had hoped.
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