A 1970s fortress-style façade gives way to a lush, modern urban oasis with sprawling gardens, fountains, a duck pond and a gorgeous outdoor heated pool that is open year-round. The hotel occupies the top two floors of an immense complex that includes a huge convention center and access to the Metro. Guest rooms are spacious with over-stuffed duvets, large work spaces and marble-tiled bathrooms.
Smoke free premises. 397 units. 3 stories, interior corridors. Accessibility (Call).
3 day cancellation notice-fee imposed, pets (extra charge).
Guest Ratings
OVERALL GUEST SCORE
Excellent
Based on Ratings from 1694 guests
Showing reviews 1 - 5 of 50
8.8
Lisa
Excellent
mature couple
09-28-2016
Pros: Garden, swimming pool.
Cons: Room is not big enough. Washroom is very small.
10.0
Laurie
Exceptional
review category group of friends
09-28-2016
Pros: The roof top pool and hot tub are amazing. The lovely roof top garden and stream are beautiful. The location is perfect and the rooms are clean and comfy.
Cons:
7.9
Barb
Good
mature couple
09-28-2016
Pros: Staff was excellent-very helpful in every way. Water bottles were provided at front desk-but we missed out a few days due to timing? Beautiful sitting areas outside with ducks and koi pond. Located just across from underground so access to quick breakfast pastries, bagels etc. with large food courts. Also just across the street was Tim Horton Doughnuts!
Cons: The cleanliness of rooms was ok but definitely could be better. Window areas peeling and not vacuumed up and lamps bases were dusty and noticeable when lights turned on.
10.0
Diane
Exceptional
mature couple
09-28-2016
Pros: Have always stayed at this hotel when in Montreal
Cons:
10.0
Paul
Exceptional
young couple
09-27-2016
Pros: Location
Cons: Having to carry bags up a few stairs to room level floor where we were located in hotel.
8.8
Dubrvako
Excellent
young couple
09-27-2016
Pros: yes
Cons: breakfast
5.8
Anil
Okay
solo traveller
09-27-2016
Pros:
Cons: It was kind of dated and in need of a reno. The carpets were worn out and my room wasn't particularly clean. The bartender was great when I sat there at lunch; the rest of the staff (front desk mainly) was not as friendly as I would have expected...for a hotel.
7.5
Margaret
Good
young couple
09-26-2016
Pros: Bed extra comfortable
Great location across the road from the rail station
Easy walk to restaurants and shops
Great way to practice my French, although staff were bi-lingual and encouraging of my attempts.
Cons: Hotel has some awful reviews and I just do not understand why. It was lovely.
7.9
Charles
Good
mature couple
09-25-2016
Pros:
Cons: Dragging our bags up one flight of stairs gets really old
7.1
Louis
Good
young couple
09-24-2016
Pros: Bed too soft
Cons: No elevators to the rooms
9.2
Carole
Wonderful
young couple
09-24-2016
Pros: Very comfortable hotel with lovely roof top swimming pool and sun loungers, with a member of staff from the bar happy to take orders and bring drinks to the poolside. Lovely rooftop gardens too. Next to the train station which was why we booked it.
Cons:
4.2
Fernando
Disappointing
young couple
09-24-2016
Pros: only the convenient location
Cons: facilities are very much outdated.
10.0
Richard
Exceptional
young couple
09-23-2016
Pros: our room and en-suite were both spacious and very clean. the bed was huge and very comfortable; the bed linen felt gorgeous. the heated pool, gardens and water features (and the fish and the ducks!) were all visible from huge picture windows within the lobby and corridors around the hotel. the landscaping was just beautiful and gave an unbelievable sense of being in the countryside 6 floors up and right in the middle of Montreal. the staff remembered our holiday was to celebrate a special wedding anniversary and had given us gorgeous slices of chocolate cheesecake on a plate iced with an anniversary message. We had a great stay and wish we'd booked for longer.
Cons: The outside appearance of the entire building, which seemed linked to Bonaventure Place. the dark brown concrete was not aesthetically pleasing in any way - in fact the first appearance was decidedly off-putting. The deep-ridged concrete effect was also within parts of the hotel and the corridor approach to our room. this, together with floor carpet that gave the appearance of being thread-bare (it wasn't, this was simply the carpet 'design) gave a dark, dismal effect similar to that of a concrete block. we noticed work was being carried out to the entrance of the hotel to clad some of this concrete in wood. A good move! The original ridged concrete was probably an innovative architectural design feature but it is certainly not visually appealing and really lets down the rest of the hotel. A final point is that had there been some general tv programming freely available - even world news - that would have been useful. all there was was pay-for movies or adult films!
7.9
Ann
Good
young couple
09-23-2016
Pros: Very good location and enjoyed the openness of the hotel.
Cons: The restaurants had limited menus.
8.0
Kathy
Very Good
mature couple
09-22-2016
Pros: The setting was great and the bed was!comfy
Cons: The menu selection could have been better.
9.2
Jonathan
Wonderful
young couple
09-22-2016
Pros: Location for downtown and The Cresent where there are many bars and restaurants. Rooftop pool to sit by and relax after a busy day sightseeing. We had a problem with the bathroom which staff resolved promptly and provided us with free breakfast for the rest of our stay.
Cons: Felt recommendations from th concierge were a bit rushed.
7.9
Lou
Good
review category group of friends
09-20-2016
Pros: Beds were very comfortable. Location of hotel was great. The pool was very nice.
Cons: The decor could be updated.
9.2
Pawel
Wonderful
solo traveller
09-20-2016
Pros: Comfy bed, great staff, super location!
Cons: opening hours for the pool and equipment at the gym studio.
9.2
Susan
Wonderful
solo traveller
09-19-2016
Pros: The breakfast was very satisfactory - a BLT on Montreal bagel.
The room was just lovely, bedding extremely comfortable. The bathroom was just what I needed and clean.
Nearness to Gare Central was perfect.
Cons: The lighting was a designer's dream, but there was no ceiling light that could shed light directly on my suitcase as I packed. This was a minor complaint overall.
The price of the room seemed high, but I realized it was Canadian dollars. At a conversion rate of $.78 to the US dollar when calculated it became much more reasonable. The taxes applied to the room, however, were over 20% Don't be surprised.
7.1
Cotogno
Good
mature couple
09-16-2016
Pros:
Cons: Room was dark. Outside pool behind plants
Didn't like the corridor
10.0
Annette
Exceptional
review category group of friends
09-15-2016
Pros: It was in walking distance to old Montreal and stores. The consierge was excellent.
Cons:
6.3
Ann
Pleasant
review category group of friends
09-15-2016
Pros: Location.
Cons:
9.2
Linda
Wonderful
review category group of friends
09-15-2016
Pros: In a good location
Cons: We. We're told there was parking but weren't told we had to pay for parking at the hotel
10.0
Jean
Exceptional
solo traveller
09-15-2016
Pros: EVERYTHING
Cons:
9.6
Genevieve
Exceptional
young couple
09-15-2016
Pros: Everything else was good
Cons: Garage Facilities do not provide for in-out privilege unless we use Valet.
Expensive
9.6
Sabrina
Exceptional
family with young children
09-14-2016
Pros: I liked the hotels location it was right in front of VIA Rail, Tim Hortons and Starbucks. The hotel was really clean and the scenery was beautiful.
Cons:
7.1
Noreen
Good
young couple
09-13-2016
Pros:
Cons: crazy lobby set up
for the price of the room parking should be included.
We have traveled alot all over and never were charged like this for parking.
7.5
Arthur
Good
family with young children
09-12-2016
Pros: Great location, interesting layout, nice gardens.
Cons:
8.8
Glenn
Excellent
family with young children
09-12-2016
Pros: The rooftop pool and gardens are awesome!!
Cons:
10.0
Tania
Exceptional
mature couple
09-08-2016
Pros: The bed was super comfortable, we had a wonderful view of the gardens from our room. It was an awesome stay. Also, and the best part is that the Bonaventure is completely connected to Montreal underground. You can walk for miles and always find your way back home. Lots of big signs with the Bonaventure and arrows showing you the way. WE LOVED IT!
Cons: The hot tub was amazing, the only down side was that there was a glass gazebo over head and there were "several" spiders in spider webs dangling over the hot tub. We ignored them, but... a quick clean up would be greatly appreciated.
6.3
Ajaib
Pleasant
family with older children
09-08-2016
Pros: good location, the staff were very friendly and easy to talk to.
Cons: We were told by the staff during check that the pool was heated. when we went to the pool that evening the waster was cold and did not enjoy the experience especial since it cooled down a bit found we had to run back to the room and take a hot shower.
Would not go back
2.9
Monica
Poor
family with young children
09-07-2016
Pros: The swimming pool was nice.
Cons: This hotel is very disappointing spent over $1000 to stay here and woke up to ants on my bed. When I told the front desk that this happened they told me that this is normal because of the garden...not even an apology. If I wanted to wake up to ants on my bed I would of stayed at a motel and paid $30. So disappointed with my stay here...definitely would not recommend this hotel to anyone.
6.3
David
Pleasant
young couple
09-06-2016
Pros: Location!
Cons: so so hotel
7.9
Alex
Good
young couple
09-06-2016
Pros: The staff were very attentive and really went "the extra mile". One waiter remarked "Thank you for coming here, because if you were not here, I would not be here either". The roof-top gardens were an oasis in a sea of concrete. Unexpected and very pleasant. Fully grown trees and a duck pond (with ducks)!! outside our bedroom window. The year round outside swimming pool was excellent and heavily utilized. The hotel is in walking distance of the old town and St. Catherine's, etc. Adjacent to the central railway station. Very convenient.
Cons: The car parking is not part of the hotel but run by a separate company. However there are elevators from the car park to the elevators which take customers to the hotel reception. I had selected the hotel because it advertised parking. And the cost of parking there was $70 for 3 days.
10.0
Deborah
Exceptional
review category group of friends
09-06-2016
Pros: Beautiful location easy to get to all sites. Had dining room and bar, beautiful pool and walks around small pond.
Cons:
9.2
Sarah
Wonderful
young couple
09-06-2016
Pros: Rooftop pool was great and the rooms was very comfortable.
Cons:
7.9
Colin
Good
mature couple
09-06-2016
Pros: a down-town garden with wifi included
Cons:
5.8
Genaro
Okay
mature couple
09-06-2016
Pros: The view from the room!
Cons: Somebody from the staff opened the door when i was changing my clothes even if i shout that was in the room!!!!
7.9
Alison
Good
family with young children
09-06-2016
Pros: Good location and amazing pool perfect for relaxation
Cons: Too many stairs especially when you've booked a room with a baby and have a stroller. Many others with babies were struggling with suitcases, strollers and small babies to get to and from our room.
Put requested crib, with the request made in advance via Bookibg.com, was not ready on arrival. This was problematic given that we arrived after a long transatlantic flight with a sleepy baby.
The gentleman manning the parking area in front of the hotel ignored us when we arrived and offered no Assitance despite our obvious need for same.
8.8
John
Excellent
review category group of friends
09-06-2016
Pros: An awesome location, central to most things in Montreal and right on the Metro.
Cons: They have taken a classic Brutalist building and tried to give it a 'club atmosphere' that simply doesn't work. It's a shame they have destroyed what once was a truly remarkable building. And example of this is foyer that they have put rock wall in and a stone fireplace to create supposed ambiance before entering the banquet facility. In the end it is downright ugly. The reworking of the guest rooms as well leaves a lot to be desired.
Also bath towels had holes in them and the tub drain took a good fifteen minutes empty.
9.6
James
Exceptional
young couple
09-06-2016
Pros: Location, ambiance, service, class/style, concierge desk, and gardens were all great.
The front desk agent, Violaine, was terrific at check-in and for follow-up issues.
Cons: Restaurant menu and parking costs were too high.
6.3
Lynn
Pleasant
mature couple
09-05-2016
Pros: Nice and comfortable bedding. The concierge was very helpful with planning activities for my wife and I as well as with restaurant recommendations
Cons: The hotel Needs to be updated but overall it's nice.
The breakfast buffet that was included with our room was very disappointing. We went out for breakfast after the first day.
6.7
Traveler
Pleasant
family with young children
09-05-2016
Pros:
Cons: Not pet friendly, $50 charge for a pet.
I will try another hotel next time.
7.5
Antonio
Good
young couple
09-05-2016
Pros: Bed was very comfy.
Wish they had adult pool times as it was always full of children.
Cons: More free movie cable channels for those in the room times.
10.0
Riarey
Exceptional
solo traveller
09-04-2016
Pros: A great place to stay. Wonderful Hotel. Everything for an enjoyable stay.
Cons:
6.3
May-britt
Pleasant
family with young children
09-03-2016
Pros: Gardens and pool. Room was comfortable.
Cons: Too little eating choices. Only 1 restaurant open for dinner with same daily menu. Other restaurant listed as open for breakfast, lunch and dinner was only open for breakfast. No opportunity for casual food.
9.2
Jillian
Wonderful
solo traveller
09-03-2016
Pros: The room was great, the outdoor pool and hot tub was very nice.
Cons:
10.0
Jacqueline
Exceptional
family with young children
09-02-2016
Pros: We liked everything about this hotel. The ambience; the beautiful green scenery, the modern lobby with great lighting & beautiful furniture. One could not help gasping at the entrance when you got off the elevator looking down at the long lobby with as I mentioned eye catching furniture and lighting. Awesome staff; always available to help even when the reception was busy; the other staff members nicely came over to us and ask if we need help. Fantastic location; location; location. Just a 15-20 min leisurely walk to the Old Port and Ole Montreal. The walk in itself is beautiful as you go thru a park with fountains. Just simply a small slice of a European City. Another less than 15 min walk to the famous St. Catherine Street for the shopaholic!. One block away from the bus to the airport which is good on the pocket book especially if you are travelling light. The front entrance of the hotel with the beautiful & well manicured gardens greets you every day & then leads the guest into the oasis inside.
I strongly recommend this hotel to any travelling visiting Montreal; economical & location, location!
Jackie, Calgary
Cons:
9.2
Andres
Wonderful
family with older children
09-02-2016
Pros: The rooms were really clean. Gym & pool were nice, and open at convenient hours. And access to metro from hotel was super easy. Also, the buffet breakfast was great. Pricy, but absolutely delicious
Cons:
9.6
Maria
Exceptional
mature couple
09-02-2016
Pros: The extra space in the room and the quickness with which rooms were made.
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