Inspector Pick (Landscape/gardens): With lush gardens like the ones found here, it's easy to forget you're in the middle of a city!
A 1970s fortress-style façade gives way to a lush, modern urban oasis with sprawling gardens, fountains, a duck pond and a gorgeous outdoor heated pool that is open year-round. The hotel occupies the top two floors of an immense complex that includes a huge convention center and access to the Metro. Guest rooms are spacious with over-stuffed duvets, large work spaces and marble-tiled bathrooms.
Smoke free premises. 397 units. 3 stories, interior corridors. Accessibility (Call).
3 day cancellation notice-fee imposed, pet friendly (call for restrictions/fees.).
Guest Ratings
OVERALL GUEST SCORE
Very Good
Based on Ratings from 2517 guests
Showing reviews 1 - 5 of 50
8.3
Anonymous
Very Good
02-10-2017
Very good
Pros:
Cons: The service at breakfast. Not everyone partakes of the buffet.
10.0
Anonymous
Exceptional
02-07-2017
Exceptional
Pros: Had a
really good time... Staff was awesome :)
Cons:
8.8
Anonymous
Excellent
02-06-2017
Great location, decent hotel, friendly...
Pros: We traveled to go to a hockey game, so the location was very convenient.
Cons: We ended up with 2 double beds. I would have preferred 2 queen beds, but none were available.
7.5
Anonymous
Good
02-02-2017
Good
Pros: The pool was great of course and that is why we stayed there!
Cons: The layout of the hotel is kind of confusing.
The restaurant prices were quite high so we didn't eat there.
10.0
Anonymous
Exceptional
02-01-2017
Excellent location, excellent value, not...
Pros:
Cons: I wasn't thrilled with the elevator wait when checking in as well as going out and coming in.
9.2
Anonymous
Wonderful
01-30-2017
Great staff, amazing location, awesome...
Pros: Pool was amazing. The grounds are really nice too I can see how beautiful it would be in the summer as well; and the inside of the hotel has different areas where you can lounge. The wifi was very strong, bed very comfortable and the location is KEY. You can access the subway and the malls from the hotel without even having to put on a jacket. Go to Sandouchon! Its a small peruvian sandwhich place in the mall food court. AMAZING.
Cons: Room heat was a bit low. Room itself could be a little more luxury or updated but that is if you wanna be picky.
8.3
Anonymous
Very Good
01-30-2017
Perfect getaway.
Pros: The heated pool in winter.
Cons: N/A
7.5
Anonymous
Good
01-29-2017
I ll stay at this...
Pros: The pool is good.
Good location.
Cons: The pillows are not comfortable for me because it is a little hard had high.
9.6
Anonymous
Exceptional
01-29-2017
Exceptional
Pros: Really enjoyed our stay here. The outdoor pool was the highlight!
Cons:
9.6
Anonymous
Exceptional
01-24-2017
Exceptional
Pros: beautiful rooftop property awesome pool and great food just a little to expensive but its right downtown so i understand
Cons: price
9.2
Anonymous
Wonderful
01-23-2017
ideal location for train station,...
Pros: breakfast/ hospitality room was fantastic
heated pool/spa awesome
Cons:
10.0
Anonymous
Exceptional
01-23-2017
Exceptional
Pros: The beds were very comfy
Cons: The elevator is really slow
7.1
Anonymous
Good
01-23-2017
Good
Pros:
Cons: I was
6.3
Anonymous
Pleasant
01-23-2017
Way over priced for quality...
Pros: The pool
Cons: The price of $300 a night for the room was way over priced for the quality provided. The room was something that i typically pay $120 for. It was a 'deal' from Trivago down from $400. I feel i was totally scammed and not impressed.
10.0
Anonymous
Exceptional
01-23-2017
Excellent Hotel!
Pros: Everything was perfect!
Cons:
9.6
Anonymous
Exceptional
01-19-2017
Exceptional
Pros: Nice clean rooms
Cons: Hot tub water was dirty
7.5
Anonymous
Good
01-19-2017
Good
Pros: Pool
Cons:
8.3
Anonymous
Very Good
01-18-2017
Would stay there again.
Pros: The pool and the location.
Cons: Pool change rooms need some updating.
9.6
Anonymous
Exceptional
01-18-2017
Had a great time !
Pros: Location was great as we went to Bell Centre for hockey game and was so close to train station we could walk . We had room service ... was prompt and lovely presentation ... and most importantly- tasted wonderful . We will definitely come back .
Cons: Shower had a bit low pressure but did not take away from the room or our stay at all ...
10.0
Anonymous
Exceptional
01-16-2017
We really enjoyed our stay.
Pros: Food was excellent.
Cons: Nothing
7.5
Anonymous
Good
01-16-2017
Good
Pros:
Cons: The pool you'd say was heated enough to just be warm, not the hot water I was expecting, they do have a jacuzzi though but it's a 4 person tub. The breakfast was good I expected a little more variety as ap posed to what they made it seem. It had all the good stuff though no real complaint.
9.6
Anonymous
Exceptional
01-16-2017
Exceptional
Pros: Staff very helpful and friendly. Very nice decor, relaxing ambiance.
Cons: The pillows.
10.0
Anonymous
Exceptional
01-16-2017
Can't beat the location!
Pros: The pillows and comforter make you not want to leave the bed.
Cons:
7.9
Anonymous
Good
01-15-2017
Noisy. Will not return
Pros: Great location
Cons: Soundproofing. The noise level in the hall woke me up several times during the night.
9.2
Anonymous
Wonderful
01-14-2017
Superb
Pros:
Cons: Room TV was a little difficult to operate.
10.0
Anonymous
Exceptional
01-13-2017
Great location easy access to...
Pros: Great location, rooms are clean.
Cons:
2.5
Anonymous
Poor
01-12-2017
Never again!
Pros:
Cons: Not a good hotel to stay, the staff was very rude with us .
7.5
Anonymous
Good
01-11-2017
Overall very nice hotel
Pros: Pool. Gym. Spacious room
Cons: Door man was very unfriendly.
10.0
Anonymous
Exceptional
01-09-2017
Exceptional
Pros: Spacious, clean rooms
Cons: nothing
10.0
Anonymous
Exceptional
01-09-2017
Fantastic
Pros: Staff are brilliant and friendly
Cons: Everything was wonderful
9.2
Anonymous
Wonderful
01-08-2017
A soothing winter respite!
Pros: An evening swim in the outdoor pool in the dead of winter, sparkling with lights and clouds of steam rising from the water, is the best cure imaginable for anything that ails your winter-saddened soul.
Cons: Athletic Facilities are a little shabby (missing tiles in pool, creakily fitness machines).
10.0
Anonymous
Exceptional
01-08-2017
Exceptional
Pros: Pool was great. Room was nice and comfortable. Proximity to train station was ideal.
Cons:
10.0
Anonymous
Exceptional
01-08-2017
Exceptional
Pros: Loved it! Would definitely stay again, concierge was so helpful with suggestions on what to do and see
Cons:
8.8
Anonymous
Excellent
01-04-2017
Fabulous
Pros: We thought the staff, with one exception, was excellent.
Cons: We ate breakfast in the hotel restaurant on Saturday, December 31. With several open tables available we were seated at a table that had litter, crumbs, and bits of food underneath it. When we pointed this out to the waitress her attitude was essentially "Oh well . . ." and she never bothered to apologize for seating us onto of someone's mess. If we stay at the Hotel Bonaventure again we will not eat in the restaurant.
7.5
Anonymous
Good
01-04-2017
Good
Pros:
Cons: Check in process was very slow, water in the pool was pretty cold
5.4
Anonymous
Fair
01-03-2017
Check your room , before...
Pros: Pool
Cons: Heat did not work in the room , send us to another room smaller and not too clean , new year eve then we did not celebrate at 12 , we change room , food very desapointed , taxi over charge us
9.6
Anonymous
Exceptional
01-01-2017
We loved our stay and...
Pros: Rooftop pool and lounge area were great. Staff were very accommodating and kind.
Cons:
8.3
Anonymous
Very Good
12-31-2016
Right downtown yet a zen...
Pros: Room overlooked picturesque courtyard garden sculpted by freshly fallen snow. Swam in outdoor heated pool in winter which was a highlight of our stay.
Architecture is interesting and harkens back to Expo 67. Direct access to underground shopping oasis is a bonus in winter.
Cons: The pool would have been more inviting if it was a few degrees warmer.
2.5
Anonymous
Poor
12-31-2016
Terrible stay
Pros: This hotel was terrible-
Cons: Room was dirty when we arrived, especially bathroom. Extremely noisy.
We checked out a day early and changed hotels
9.6
Anonymous
Exceptional
12-31-2016
Exceptional
Pros: Large room, great outdoor pool for winter swimming. This hotel is connected to Montréal's underground system so you can get just about anything without ever going outside - if that's your thing. Convenient in cold weather.
Cons:
10.0
Anonymous
Exceptional
12-31-2016
Exceptional
Pros: Every thing Was great, thanks
Cons:
3.8
Anonymous
Poor
12-30-2016
Poor
Pros:
Cons: We booked this hotel for Christmas and we could not stay the night. We left at 1 am. Beds and pillows are uncomfortable. The hotel entrance, lobby and hallways need desperate renovations.Check in service realy slow. Took aroun 20 min just to give the keys.I would rate the hotel as a 3 stars not 4 stars. Pool looks nice in the pictures but in reality looks undesirable. And it is ovetlooking the loby and very public. Maybe its a gd place to crash for a night but definately not an enjoyable hotel stay.
7.9
Anonymous
Good
12-29-2016
great location. shame room was...
Pros: The location and pool.
Cons: room was not ready at assigned check in time which was disappointing. Also when a room was assigned it was not cleaned and we had to be assigned another room which was inconvenient.
10.0
Anonymous
Exceptional
12-29-2016
Fabulous location
Pros: The outdoor pool was awesome. Next time, we'd bring a tuque to wear in it so our heads don't get cold. The change rooms near the pool are clean and have everything you could need (lockers for free with locks, hairdryer, lotion, bathing suit wringer, etc). You can connect to the underground city. It's great in this cold winter weather.
Cons: The directions to get to the pool are bad. It's easier to ask a staff.
7.5
Anonymous
Good
12-29-2016
A bit expensive otherwise ok.
Pros: Location is excellent; room is spacious and bed is so comfortable.
Cons: The carpets at the corridors are worn out and smell dusty; very uncomfortable.
9.6
Anonymous
Exceptional
12-28-2016
Order breakfast from the menu.
Pros: The room and bed were excellent. The coffee was very good.
The sitting areas near the reception desk were appreciated.
The hotel layout provided for a quiet sleep with no street noise.
Cons: The buffet breakfast was so-so. The scrambled eggs were too watery. That was the only eggs that I saw to be available. Bacon was too fatty. For the price charged (92.00 for 3 persons) I would have liked fried eggs, easy-over. Staff seemed too harried and overworked. Plan ahead for busy times like the holiday's.
9.2
Anonymous
Wonderful
12-27-2016
Great stay! Can't wait yo...
Pros: Room was very cozy and comfy. The staff were very helpful and the location was perfect
Cons: Everything was lovely
10.0
Anonymous
Exceptional
12-26-2016
Super!
Pros: The hotel's location is central in the dt near the major station. The hotel's service is very nice. although we had some issue at check in due to mess up of our name. the hotel's receptionist solves very quickly. also the enviroment is great. i recommend bring swimsuit
Cons:
7.9
Anonymous
Good
12-26-2016
Good
Pros: Everything else is good pool rooms services cleanliness andthe nature created around
Cons: The bed size is small !
10.0
Anonymous
Exceptional
12-26-2016
the absolutely perfect stay in...
Pros: the pool, the perfect location ( downtown but with a feeling of nature and country because of the beautiful garden ), the staff helpful and friendly: we enjoyed every moment and will be back
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