Housed in a 1908 Beaux Arts-style building, this chic hotel piles on the drama with posh textures like faux fur and velvet paired with the sleek lines of contemporary furnishings. All rooms have plump feather duvets and tall windows that afford terrific views. The tiled bathrooms feature deep soaking tubs and upscale bath products.
Smoke free premises. 119 units. 10 stories, interior corridors. Accessibility (Call).
Pros: The location was great. It is walking distance to just about everything. The staff were very friendly, helpful and bilingual which is essential if you don't understand French. I even enjoyed the dark walls in the halls and low lighting.
Cons: Valet parking.
10.0
Anonymous
Exceptional
07-21-2017
Pros: Terrific staff. Excellent restaurant. Convenient to the convention center and Centre Bell.
Cons:
5.0
Anonymous
Fair
07-21-2017
Pros: Location
Cons: I can't beleive the star level of this hotel. Basically a 3,5 without anything special.
8.0
Anonymous
Very Good
07-21-2017
Pros: Great location in Old Montreal, 3 minutes walk to the Metro for exploring other parts of the city. Despite the bustle of Friday and Saturday night life, it was nice that our room facing McGill street was quiet.
Cons:
8.0
Anonymous
Very Good
07-21-2017
Pros: Great location, friendly staff.
Cons: Parking was expensive.
10.0
Anonymous
Exceptional
07-21-2017
Pros: Location and nice room!
Cons: No
9.6
Verified AAA Guest
Exceptional
07-10-2017
Very good boutique hotel in Old Montreal. The room, the staff, and the location was very good! Wi-fi was free too!
Pros: The room was quiet. Check-in and check-out was a breeze and the staff was very friendly and their all-around hospitality was greatly appreciated!
Cons: Cracks on the bathroom floor tile were present, the fit of the closet doors was not flush so they did not open or close well causing squeaks, and the windows did not open or close very well either resulting in paint scratching off the surrounding window opening. The fire alarm also went off late in the evening one of the nights we stayed and caused several fire trucks to arrive. We did not receive any indication what the cause of the unexpected fire alarm was, just an "all clear" from the staff.
8.3
Anonymous
Very Good
07-20-2017
Very good
Pros: Excellent location. Helpful staff.
Cons: Parking fees where too high!
5.4
Anonymous
Fair
07-19-2017
Passable
Pros: Staff was nice!
Cons: Queen bed is just double so it was small for two people.
10.0
Anonymous
Exceptional
07-13-2017
Exceptional
Pros: Everything from the staff ect. was excellent will return!!!!
Cons: Everything was on point.
8.8
Anonymous
Excellent
07-11-2017
Montreal beautiful and vive la...
Pros: The postion of the hotel and its access to old Montreal. Good pub attached to hotel.
Cons: Nothing.
10.0
Anonymous
Exceptional
07-10-2017
Excellent stay
Pros: Excellent location and staff. Nice suite
Cons:
9.2
Anonymous
Wonderful
07-08-2017
Excellent
Pros: That you were so close to Old Montreal and the Harbour Front.
Cons: Nothing I couldn't find.
3.3
Anonymous
Poor
06-30-2017
Nightmare
Pros:
Cons: The worst customer service I have encountered in an hotel of this category. Our experience at St Paul was beyond disastrous. The hotel staff tried to over charge us for our stay, blaming us for their mistake and their mishandling of the situation, despite hard evidence that we had booked the room for a lower price. It took two weeks after we left to settle the conflict.
Another matter were the newly installed electric outlets in the rooms, which make a continuous buzz sound, day and night. It was impossible to work from the room and sleep was difficult. The management did not offered us any compensation or possibility to change room, because all other rooms in our category were booked. Service wise, this hotel barely qualifies at a 2-star.
7.5
Anonymous
Good
06-26-2017
A terrifying first impression
Pros: The location was excellent and staff helpful, and the room itself was light and airy.
Cons: The red lights in the hallway was simply awful. When we arrived I was terrified that we had made a huge mistake and booked into a house of ill repute.....if you know what I mean. Hallways and elevator were filthy. Lobby was worn looking.
10.0
Anonymous
Exceptional
06-22-2017
Perfect hotel; central to both...
Pros: Everything terrific. Above all - never stayed in a quieter room, ever. And it was located on a very busy thoroughfare! Staff was helpful in every imaginable way. Been to a lot of hotels; this ranks among the very best.
Cons: Gym was small and limited, and this is SUCH a nitpick. It's the only thing I could think of that might've been on the very slightly negative side. And I do mean slightly.
8.8
Anonymous
Excellent
06-07-2017
Two relaxed nights only...
Pros: Staff were friendly and helpful.
Cons: Breakfast was rather overpriced ☹️
7.5
Anonymous
Good
05-23-2017
good location for the Old...
Pros: Excellent location for the area of the city we needed to be in. In the old city, could walk everywhere.
Cons: Parking was pricey at $28 a day. At the price we paid per night, breakfast should have been included.
4.2
Anonymous
Disappointing
05-19-2017
Avoid
Pros:
Cons: Horrible staff. Not at all helpful
7.5
Anonymous
Good
05-08-2017
Short stay at hote St...
Pros: Friendly and helpful Staff, room very comfortable, great bed, good toiletries
Cons: Some maintenance issues arose that the hotel tried to address but ultimately weren't remedied. I didn't complain further bc I was only staying for 2 nights.
10.0
Anonymous
Exceptional
05-08-2017
Best weekend Ever
Pros: The staff was amazing, very friendly and accommodating. ( At all hours of the nights)
Brought 8 women for a bachelorette and we all loved the hotel.
Cons:
8.8
Anonymous
Excellent
05-06-2017
Good overall experience with few...
Pros: Great valet parking facility and personnel. Room size was good, and location excellent despite the major road work that was going on in the city.
Staff friendly and helpful all areas including the Hambar.
Cons: Breakfast selection for in room dining was poor! No free bottled Water in room! in today's market every hotel I go to has free bottled water in room replenished daily. Room was attended to daily while it was cleaned small details were sort of left out. For example jackets if found on the chair was left on the chair rather than putting on a hanger. Bottled shampoo caps left where they were found instead of being taken out and organized. Small details but makes a difference!
7.5
Anonymous
Good
05-05-2017
Great location, friendly staff, tired/dated...
Pros: Very friendly staff
Good location
Beautiful building from the outside
Handsome, young concierge who was very friendly and helpful
Cons: Interiors are very dated - i.e. Early 2000's it was 'the in thing', no just look a bit tired in places.
My room was very plain - almost bland, well nothing like they show in the pics!
Bed uncomfortable
7.1
Anonymous
Good
05-01-2017
Overall quite pleasant.
Pros: Location was good beds comfortable. Room was clean.
Cons: Lighting in the hallways was poor and cast a gloomy feel. The decor overall was lifeless. The hotel had no character whatsoever. The temperature in the room was difficult to control, the fan blowing air directly over the bed. Turning fan off stifled the air.
10.0
Anonymous
Exceptional
05-01-2017
new favourite Montreal hotel
Pros: Great character location with excellent welcoming and helpful staff.
Cons: their was nothing not to like
5.8
Anonymous
Okay
04-30-2017
Not coming back.
Pros:
Cons: Room was looking into stairwell, no natural light. Desk service was slow, and no doorman to open the heavy entrance door. Restaurant was loud.
6.7
Anonymous
Pleasant
04-18-2017
Not a place to stay...
Pros:
Cons: Incredibly loud bar on the 2nd floor playing bass heavy music until 3am. Was situated directly above on floor 3. Music was loud enough that the furniture was shaking not to mention being able to hear every note/word. Staff seemed completely nonplussed by this and didn't offer any assistance or option to move room. Completely ruined the hotel experience and meant what should of been a restful weekend was turned into one with very little sleep.
8.8
Anonymous
Excellent
04-18-2017
Good stay and stylish furnitures
Pros: The bed was very comfy and the bathub was deep, a lotof room for the long legs.
Cons: The breakfast a la carte room service...we received double the food so double the price...
7.9
Anonymous
Good
04-17-2017
Great hotel bar/restaurant!
Pros: Location was great, the bar and restaurant had great staff.
Cons: Breakfast is the hotel isn't great, small buffet, expensive compared to the other brunch places available around the hotel.
8.3
Anonymous
Very Good
04-17-2017
Very good
Pros: The lobby
Cons: Paint smell and small bed
10.0
Anonymous
Exceptional
04-04-2017
Excelente!
Pros: The room and bed very comfortable,restaurant excellent and very good service.
Cons: Everything good
8.3
Anonymous
Very Good
03-17-2017
Good location, polite staff, but...
Pros: Location and friendly polite staff.
Cons: Cold wooden floors in winter.
The water pipes in the bathroom behind the wall would vibrate at random times (even in the early hours) and sound very noisy. I complained and was moved to a another room away from the tenth floor. When I asked if I could receive any compensation for the disrupting night, I was told that I would be contacted by the manager, but didn't hear anything as a follow-up.
7.9
Anonymous
Good
02-28-2017
Good
Pros: Very comfortable, very friendly staff!
Cons: Not very clean, got a good deal, but probably wouldnt stay here again for full price.
9.6
Anonymous
Exceptional
02-22-2017
Hotel St Paul --Great location,...
Pros: The staff was superb. The chocolates each evening was a nice touch. The beds were super comfy. It was great having a restaurant attached. The location was awesome! All the restaurants and shops we wanted to see were all within walking distance.
Cons: The decor was so-so. The tv was too low to watch from the bed. It was a little more than we usually spend on a hotel but it didn't feel like we were getting more.
9.2
Anonymous
Wonderful
02-20-2017
Superb
Pros: Beautiful view of the grand trunk building. Quiet hotel, spacious and comfortable room. Friendly staff. A short walk to Notre Dame basílica, to the old port and to the many restaurants/galleries along Rue StPaul.
Cons:
7.5
Anonymous
Good
01-26-2017
Good
Pros:
Cons: Pretty meager buffet. This would be a free breakfast at many locations
8.8
Anonymous
Excellent
01-20-2017
Off to Montreal to Celebrate...
Pros: Great location on the edge of Old Montreal; excellent restaurant, the "Hambar". Comfortable bed and large washroom with a great tub.
Cons: Would have liked a room with an outside view rather than a light well; needs bedside electrical outlet to recharge phone; room cold at first and took a long time to warm up; needs a larger desk and with electrical outlets and light.
5.8
Anonymous
Okay
01-06-2017
Okay
Pros:
Cons: Snobbish and arrogant young woman at front desk.
Horrible room. Zero view.
We were upgraded to a better room, but we nonetheless preferred to switch hotels for our second night.
Bonaventure is by far a better hotel. Much more convenient. Good staff, great location, and there's underground parking!
9.2
Anonymous
Wonderful
01-03-2017
Superb
Pros: A cool renovation of a classical building. The resto/bar Hambar is excellent. The charcuterie plate is to die for and the staff were all very attentive.
Cons: Having to book 2 nights over new year's eve
10.0
Anonymous
Exceptional
01-01-2017
AMAZING STAY
Pros: Loved everything will absolutely stay here again !
Cons:
8.3
Anonymous
Very Good
12-07-2016
Very good
Pros: Cute chocolates, deep bath.
Cons: Tiny TV
5.0
Anonymous
Fair
12-02-2016
Passable
Pros:
Cons: The might have bed bugs
10.0
Anonymous
Exceptional
11-30-2016
Consistent
Pros: Great as always, with a character.Will be coming back .
Cons: Will love to see real cream or milk for the coffee in the room ,instead artificial ☺️
10.0
Anonymous
Exceptional
11-14-2016
AMAZING
Pros: EVERYTHING
Cons: NOTHING
9.6
Anonymous
Exceptional
10-28-2016
Very fun, hip hotel on...
Pros: This is a chic hotel with a true boutique feel. The furnishings are modern and even a tad funky. The front desk staff were wonderful -- so helpful, not at all snooty or disaffected (which sometimes coincides with "hipper" hotels such as this one).
Cons: The hallways on the guest room floors were very dimly lit. I recognize this is an attempt at "mood lighting," and while I certainly don't prefer blaring overhead lights, I nonetheless think the hallways were too dark. I would think it would be a potential safety hazard and liability, actually. This is my only criticism, and it is obviously minor.
6.3
Anonymous
Pleasant
10-27-2016
Pleasant
Pros: It's a great hotel, very well located but some rooms need to be updated. Great location and beautiful building.
Cons: Our mattress was curved and too soft in the middle of the bed; the toilet was not working (the tank could not fill on its own); and there was a water leak on the carpet by the door.
10.0
Anonymous
Exceptional
10-27-2016
Exceptional
Pros: The staff is excellent (especially the reception desk)! The location is convenient (old Montreal)! For an unbeatable value for money!
Cons:
9.2
Anonymous
Wonderful
10-11-2016
Superb
Pros: Nice suite perfect for a family.
Cons:
10.0
Anonymous
Exceptional
10-11-2016
Best of best!
Pros: Excellent and they took Care of car and luggage very Professionally.
Cons:
7.1
Anonymous
Good
10-02-2016
beautiful facade and good location
Pros: valet attendant made our arrival cheerful and easy
within 15 minute walk of Bell Centre
good restaurants close by
Cons: -cost--expensive but maybe because of Adele concert
-booked for 3 but only left us towels, coffee
for 2
-dark hallways
-stark interiors
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