Housed in a 1908 Beaux Arts-style building, this chic hotel piles on the drama with posh textures like faux fur and velvet paired with the sleek lines of contemporary furnishings. All rooms have plump feather duvets and tall windows that afford terrific views. The tiled bathrooms feature deep soaking tubs and upscale bath products.
Smoke free premises. 119 units. 10 stories, interior corridors. Accessibility (Call).
Cons: More coffee to be available in the room and a room at the front of the hotel
9.2
Gabrielle
Wonderful
mature couple
09-17-2016
Pros: Location. Staff very professional. Pleasant
Cons: Restaurant next door disappointing
9.2
Thomas
Wonderful
young couple
09-04-2016
Pros: Location
Comfort
Friendly
Cons: Room keys not working
10.0
Richard
Exceptional
mature couple
09-01-2016
Pros: Staff/service excellent
Cons: breakfast should be included in room price
8.3
Lorne
Very Good
solo traveller
08-31-2016
Pros: The staff were amazing.
Cons: The decorative exterior lights shined in the window, there were shutters but no blackout curtains.
7.5
Martha
Good
mature couple
08-27-2016
Pros: The bed size was small
Cons: Great position
Great stuff
7.5
Adonat
Good
mature couple
08-26-2016
Pros: The staff was friendly and attentive, the bed was comfortable and the bathroom was large with a nice shower. Location was excellent for getting to St. Catharines street and the port
Cons: Took the stairs to my 7th floor room only to find the door locked. Hotel staff not knowing how to silence the false fire alarm and having to evacuate our room at 3 am made for a long drive home
10.0
Roger
Exceptional
mature couple
08-25-2016
Pros: Hotel was very comfortable and the staff were so friendly and helpful they could not do enough for us thank you
Cons:
6.3
Trevor
Pleasant
mature couple
08-23-2016
Pros:
Cons: Hallways and elevators are dark and dingy. Carpets look very tired.
Fire alarm went off at 3am and no reason or compensation given.
9.2
Judith
Wonderful
review category group of friends
08-23-2016
Pros: Great location! Beds were comfortable and the bathrooms were large. Nice amenities, down to the "good night" chocolates.
Cons: Seating in the room was not very comfortable. We ended up sitting on the bed, which was very comfortable.
7.5
Marco
Good
mature couple
08-22-2016
Pros: Design hotel very nice
Cons: Not as clean as you expect for the price paid
10.0
Carolyn
Exceptional
family with older children
08-21-2016
Pros: We really liked Anthony who greeted us and was our valet! He was friendly and helpful like everyone else at the hotel.
Cons:
8.3
Seeing
Very Good
family with older children
08-17-2016
Pros: Beds were super comfy, great channel surfing on new TV, great shower, quiet rooms, great breakfast, extremely helpful and accommodating staff!
Cons: Weirdest elevator I have ever been in - pitch black with one tiny lightbulb. The hallways were so dark you could barely see the room number on the door. They took "modern art" a bit too far.
10.0
Dpw
Exceptional
family with older children
08-11-2016
Pros: Excellent location, attentive and friendly staff with a high standard of accommodation.
Cons:
7.9
Roberto
Good
family with young children
08-09-2016
Pros: Large room
Nice staff
Cons: The hotel could use a renovation
Pricey
8.8
Robert
Excellent
mature couple
08-07-2016
Pros: Bed was comfy. Large bathroom with nice tub and shower.
Cons: Dark hallways and elevators.
10.0
J
Exceptional
mature couple
08-04-2016
Pros: All good testirants
Cons: All good resturants within walking distant and when needed car it was there pronto!
4.2
Isabelle
Disappointing
solo traveller
08-03-2016
Pros: Bed was confortable.
Cons: The bathtub was MESSY. No porter at the door to carry the luggages or open the doors.
Bad bathroom's lighting to do makeup. Poor quality of the bathrobes.
4.0
Verified Hotel Guest
Disappointing
Traveling as Couple
07-31-2016
Pros: The location was great. Very convenient walking in Old Montreal. Good access to restaurants and sight seeing.
Cons: The hotel was dark-black hallways and pink neon lights above each door. The room floor was dirty. A broken drinking glass under plastic display in the bathroom, tiles around the tub had fallen off and were laying on the floor. Hair on shower walls.
10.0
Jerry
Exceptional
mature couple
07-29-2016
Pros: High quality decor
Cons:
10.0
Björn
Exceptional
mature couple
07-28-2016
Pros: Very nice hotel with service minded Staff.
Cons:
8.3
Thomas
Very Good
mature couple
07-28-2016
Pros:
Cons: Dark hallways and elevator
9.2
Carolina
Wonderful
review category group of friends
07-26-2016
Pros: The bed was incredible and loved the modern design!
Cons: Not enough closet space and the design didn't utilize the space for it. Plus, not enough towels or hangers for two people.
8.8
Elizabeth
Excellent
family with older children
07-25-2016
Pros: Hotel staff was friendly and very helpful. Decor was modern and elegant
Cons:
10.0
Lenaya
Exceptional
family with young children
07-22-2016
Pros: Location was fantastic! Very friendly staff. Great service!
Cons: We stayed for 3 nights and had to change rooms every night. We had booked a king room, then realized our daughter would be staying with us 2 of the 3 nights, the Hotel was booked so we had to change rooms everyday.
7.5
Sav
Good
mature couple
07-20-2016
Pros: Bed was extra comfy
Cons: A bit too pricey for me
Could have included breakfast for the price
Not enough lighting- very dark in halls and room
8.3
John
Very Good
review category group of friends
07-19-2016
Pros: Location was great and staff very nice
Cons:
10.0
Tkobook
Exceptional
solo traveller
07-18-2016
Pros: Great location, friendly staff, comfortable accommodations.
Cons: Couldn't stay longer.
8.8
Matthew
Excellent
review category group of friends
07-12-2016
Pros: Bed was comfy
Staff was friendly
Cons: The black elevators
The dark carpet in the hallways
The red lights in the hallways
7.5
Wayde
Good
mature couple
07-12-2016
Pros: Bed was very comfortable. One thing is one of the glass on the bar was cracked. Did not expect that. Would expect the glassware to not be cracked for use of the bar.
Cons:
6.3
Miranda
Pleasant
review category group of friends
07-12-2016
Pros: Staff were friendly and attentive
Cons: too much for what you get.
9.6
Gene_v
Exceptional
mature couple
07-12-2016
Pros: Staff were awesome!
Cons: Outdoor parking and price point for parking.
9.6
Richard
Exceptional
mature couple
07-12-2016
Pros: The staff was very helpful and professional. Dinners in Hamstrung were very good.
Cons: Really, nothing
8.3
Robert
Very Good
mature couple
07-11-2016
Pros: The bed was very comfortable
Cons: More chairs
9.2
Practical
Wonderful
family with older children
07-08-2016
Pros: Staff were very helpful. We had a medical emergency and they showed care and gave knowledge.
Cons:
8.8
Michael
Excellent
mature couple
07-06-2016
Pros: Great location.
Cons: Hallways to rooms are very dark.
7.1
Sc
Good
family with young children
07-05-2016
Pros: Great location
Cons: Friendly, professional but very thinly staffed. They didn't have our room ready at 4p. Be aware that parking is roadside which can be an issue if one isn't traveling light.
7.9
Sarah
Good
young couple
07-05-2016
Pros: Beautiful hotel - good spot in old Montreal. Little expensive for the size and accommodation but enjoyable.
Cons: Bed was a little uncomfortable
8.3
Alan
Very Good
mature couple
07-03-2016
Pros: The room was very comfortable. Music in room lovely
Cons: The decor was not tasteful or to my taste. Hallway too dark. Carpet in hall poor quality
4.6
Anick
Disappointing
mature couple
07-02-2016
Pros: This hotel is beat up the service is really bad. They don't have amnesties like renting movies.
Cons: The service
The rooms
5.8
Pedro
Okay
mature couple
07-02-2016
Pros:
Cons: Not IN the center. And quite expensive.
Hotel needs restauration.
Cold water was hot and hot water too.
10.0
Courtney
Exceptional
review category group of friends
06-30-2016
Pros: The location to explore the European style streets of the downtown area was fantastic. Great , helpful staff. Really gorgeous rooms with a view on the upper levels. The hotel restruant food was delicious!
Cons:
9.6
Paul
Exceptional
mature couple
06-28-2016
Pros: We had a nice large room - quiet and a comfortable bed
Cons:
8.8
Jeroen
Excellent
mature couple
06-26-2016
Pros: Great location, lovely staff. Room was comfortable
Cons:
9.2
Bruce
Wonderful
solo traveller
06-23-2016
Pros: All of the staff have been very helpful and friendly. I arrived a day early despite thinking my reservations have been changed, and they gave me the last room in the hotel for the same price.
Cons: It is in the lower part of the city, which requires some effort to get up to the main part of the city. It is still a beautiful part of town however.
3.8
Marc
Poor
solo traveller
06-21-2016
Pros: Nothing.
Cons: It was a very unpleasant experience. I was unable to sleep until 3/3:30AM on my second evening as the hotel was hosting an event and I could hear bass in my room all night. When I complained, around 1:30/2:00AM, the hotel staff told me the event was wrapping up. It was most certainly not! In the morning, the hotel staff stated that the hotel actually has a policy not to place guests in the rooms on the third and fourth floors above the event hall while an event is taking place at the hotel because they are very much aware that it will be unbearable for guests. I guess this policy is ultimately discretionary! I barely slept and almost missed my flight out the next day. In addition, the tiles covering the bathtub in my washroom were falling apart in a VERY noticeable manner (i.e. rows had fallen off completely). Also the lighting in the room is completely inadequate if one actually has to read something, which made working in the room very difficult. Finally, don't expect to have a traditional continental breakfast. The only choice is a "cold" breakfast with hardboiled eggs.
8.8
Richard
Excellent
solo traveller
06-13-2016
Pros: Location was wonderful, within a walking distance from the old Montreal and the river. Staff definitely over friendly.
Cons: Everything was great, however for the price proposed I would expect as well to have the small details included such as sleepers for example.
10.0
Kacastle
Exceptional
mature couple
06-12-2016
Pros: Location was perfect. Bath tub is a soaker tub. Made service excellent. Front desk and valet personal perfect
Cons: Breakfast felt a little like a motel. Adjoining restaurant and bar is excellent.
8.3
Cheryl
Very Good
young couple
06-07-2016
Pros: The location was perfect,just about a 10 minute walk from the port with a ton of things to do.
Cons: The hotel staff was great, but what I didn't like was that I booked a double queen room and only received a single queen room for the same amount of money. That seemed shady to me.
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