Hotel Universel Montreal

AAA Inspector Rating
5000 rue Sherbrooke est
Montreal, QC H1V 1A1- Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
2.9
Overall
Room3.2
Bath2.4
Public Areas3.2
BEST OF 2 DIAMOND
AAA Inspector Notes
Within walking distance of several attractions, including the Olympic Park, this hotel has a variety of room styles. Premium rooms have stylish, upscale furnishings including upholstered headboards, beaded pendant lamps, vessel sinks and rain shower heads in the modern bathrooms, and upgraded single-serve coffeemakers. Standard rooms are the same size, but have a more subdued, traditional décor. All rooms have memory foam mattresses. Smoke free premises. 230 units. 7 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Corner of rue Viau; just e of Botanical Garden and Olympic Stadium. 5000 rue Sherbrooke est H1V 1A1.
Pool
heated outdoor, heated indoor.
Parking
winter plug-ins.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, pay movies, wireless Internet. Some: microwaves.
Sports & Recreation
sauna, exercise room, massage.
Guest Services
valet laundry, room service, area transportation-within 3 mi (5 km).
Terms
N

Guest Ratings

OVERALL GUEST SCORE
Good
Based on Ratings from 1654 guests
Showing reviews 1 - 5 of 50
6.0
Anonymous
Pleasant
08-11-2017
Pros: Location was awesome.
Cons: Room was tiny. Pool was sub-par. Outdated.
7.0
Anonymous
Good
08-11-2017
Good service. Nice location
Pros: Excellent front desk services. After I told them the noisey issue in first night, they immediately helped me with a great upgrade salutations without extra charge.
Cons: None
9.0
Anonymous
Wonderful
08-11-2017
Pros: For the price, it was great. The staff was friendly. Indoor and outdoor pools were good.Parking was free and easy. Small but usable refrigerator. Good shower. Good towels.Good location next to Gardens and Stadiums. Good internet speed.
Cons: I checked in twice over 4 days.2nd time, the door latch kept it from closing freely.The sink drain stopper came off.The toilet ran all night due to a faulty plug.I don't see how this is considered a 3.5 star hotel, even if everything worked.
2.0
Anonymous
Poor
08-11-2017
Pros: Location, considering that the idea was to visit the botanical gardens.
Cons: Indifrence on the part of the staff.Incredible noise early morning, afternoon and late at night. ( people talking laudly, children running ang laughing, vaccum clener noise) all outside of the room. One elevator for 10 floors and more than 100 rooms.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Great location, walking distance from Metro, Bio-dome, Botanical gardens and Olympic Stadium, nice rooms, in door pool, free parking and shuttle, friendly and helpful staff, and discounts on meals in restaurant, good price. We stay here frequently.
Cons: They have three different levels of room quality which makes it nice for people on a variety of budgets to enjoy the hotel. This time we stayed in the basic level. It was very nice but the beds were exceptionally hard. Otherwise it was nice w/frig too.
Showing reviews 1 - 5 of 50