This full-service hotel, which is across the street from Montréal's main downtown convention center, offers spacious and well-appointed guest rooms with custom-built furniture and posh bedding. The hotel is located on the southern fringe of the main downtown business core and is convenient to the subway, Chinatown and the quaint streets of Old Montréal. A historic section of the hotel includes a meeting space called 'The Vaults,' which is located in the original foundation of a 19th-century former piano factory.
Smoke free premises. 357 units. 26 stories, interior corridors. Accessibility (Call).
Pros: Location and shops below. Also the restaurant was good.
Cons: Our first day we didn't have bath towels only hand towels and the floor wasn't swept. I think someone didn't finish cleaning it.
10.0
Sheldon15
Exceptional
mature couple
09-26-2016
Pros: Excellent buffet breakfast. Very friendly valets and doormen. Very quiet room. Comfortable bed.
Cons: Next time my husband will bring his own firm pillow.
8.8
Gordon
Excellent
young couple
09-22-2016
Pros: good central position
Cons:
10.0
Jane
Exceptional
family with young children
09-22-2016
Pros: Bed is comfy...breakfast is great!!!
Cons: nothing to say....
8.8
Max
Excellent
young couple
09-21-2016
Pros: Great view, nice service staff.
Cons: Bathroom was a little dated.
9.6
Sandra
Exceptional
solo traveller
09-20-2016
Pros:
Cons: Should have had bottled water in the room.
9.6
Jaime
Exceptional
family with young children
09-19-2016
Pros: Excellent location
Cons: I was happy with everything.
9.2
Nancy
Wonderful
mature couple
09-17-2016
Pros: Staff was superb. Very pleasant and accommodating. View of the river from 19th floor was spectacular.
Cons: Parking situation not ideal. In order to enter and leave throughout the day the guest is required to valet at $34/day.
10.0
Teddy
Exceptional
review category group of friends
09-16-2016
Pros: How nice the hotel was. We were a group of teenagers who were spoiled and the location was really nice.
Cons: Price of breakfast even though we paid for the room to come with breakfast.
6.3
Marc
Pleasant
mature couple
09-16-2016
Pros: The room was very large. Bathroom was larger than most. Boat dinner cruise was awesome.just a blast for the 3 hours out on the water
Cons: Hotel is dated and looks tired to me. Food in the hotel was disgusting and we only ate there once.Don.t have their breakast
10.0
Anonymous
Exceptional
young couple
09-15-2016
Pros: Awesome view of the city! Friendly staff, great amenities. Food was excellent.
Cons:
8.8
Bobby
Excellent
review category group of friends
09-15-2016
Pros: The lady who was the morning concierge was magnificent.
Cons:
9.6
Linda
Exceptional
review category group of friends
09-15-2016
Pros: Quietess hotel I have ever stayed in...
Breakfast buffet was superb
Cons: Price
Construction everywhere!
8.3
Diana
Very Good
young couple
09-15-2016
Pros: It was my bday and I got a nice piece of cake in my room. Excellent staff very helpful and knowledgeable.
Cons: I didn't like the pool. The pool was 4 foot deep all the way around and only had hand rails on either side. I found it was a little too deep for me since I'm only 5 foot 2 and can't swim. Disappointed that the sauna was out of order.
10.0
Sandra
Exceptional
mature couple
09-15-2016
Pros: Everything.
Cons:
7.9
Louise
Good
review category group of friends
09-15-2016
Pros: Comfy pillows
Cons: No swimming lessons in the pool
9.2
James
Wonderful
young couple
09-10-2016
Pros: The hotel was ideally located that provided comfort, cleanliness and a fantastic view of vieux Montreal and the South Shore. Truly enjoyable weekend.
Cons:
10.0
Adriana
Exceptional
review category group of friends
09-08-2016
Pros: The staff was friendly and welcoming. The hotel is clean, beds comfortable, and the location is perfect!
Cons:
7.9
Bruno
Good
family with young children
09-08-2016
Pros: Lobby, gym center restaurant concierge are wonderful !
Cons: Rooms are old fashion
6.3
Yasser
Pleasant
family with young children
09-08-2016
Pros: I like the location most
Cons: I had been charged for parking dispit I found scratch on my car ,the hotel services supervisor help me to fill the report but they still charge me for the parking.
10.0
Romina
Exceptional
family with young children
09-07-2016
Pros: Room size was great. Nice decor. Staff was very friendly and ready to help. Awesome concierge service. Love the breakfast buffet. Terrific location. Will definitely come back.
Cons:
7.5
Greg
Good
young couple
09-07-2016
Pros: Staff was very helpful and polite.
Cons: Room had somewhat a "mechanical" odor at times.
9.6
Kelly
Exceptional
review category group of friends
09-06-2016
Pros: This location is SUPERB. The room was very clean, lots of outlets and adequate lighting. The hotel bar staff was very friendly and the concierge staff knows their stuff. Thumbs up!
Cons: The elevators were really slow and they filled quickly. There is an odd smell from the time you walk past concierge until you get into the elevator. Could it be the carpet? The fur on the walls? Maybe it's the flowers. Whatever the case, it's very noticeable.
9.6
Nick
Exceptional
young couple
09-06-2016
Pros: Hotel restaurant was fabulous. The gym is great!
Cons:
10.0
Ramona
Exceptional
review category group of friends
09-02-2016
Pros: Excellent location
Cons:
8.8
Christian
Excellent
solo traveller
09-02-2016
Pros: The location is great - right across from the conference center, and within walking distance from the historical downtown and the harbor. I had a nice spacious corner room, with free Wifi (!). Breakfast was nice, contained everything you could ask for, and roomservice/staff were very quick and friendly.
Cons: The room and the pool/terrace on 13th floor had a bit of an "aged" feel ... but in a charming way, if you know what I mean. The paint is coming off in a couple of places; it feels like a "classic" luxury hotel that is perhaps a bit past its prime. The breakfast was not included in my rate (so, that added roughly 30.- CAD each morning). With that, it starts to be a bit on the expensive side.
10.0
Anonymous
Exceptional
review category group of friends
08-31-2016
Pros: Excellent concierge staff
Cons:
7.5
Tamara
Good
review category group of friends
08-31-2016
Pros:
Cons: Better cleaning is needed
8.0
Anonymous
Very Good
solo traveller
08-30-2016
Pros: All fine. Located very conveniently for conference centre and old town.
Cons: Long way from airport
9.6
Leda
Exceptional
solo traveller
08-29-2016
Pros: The location was ideal to attend meetings at the Palais du Congres, Montreal.
Cons:
7.9
Adriana
Good
review category group of friends
08-29-2016
Pros: the location was great so were the staff! Great recommendations. will go back
Cons:
10.0
Anonymous
Exceptional
review category group of friends
08-29-2016
Pros: Excellent
Cons:
10.0
Suzanne
Exceptional
mature couple
08-28-2016
Pros: Liked the bar and restaurant; concierges were very helpful; room was large and modern
Cons:
7.5
Lars
Good
family with older children
08-28-2016
Pros: Good location. Good room.
Cons: Breakfast was a little pricey. Would recommend eating outside hotel
10.0
Carol
Exceptional
solo traveller
08-28-2016
Pros: The staff was friendly and professional, and we enjoyed out stay!
Cons:
7.5
Hermann
Good
review category group of friends
08-28-2016
Pros: Location to the ICTAM 2016.
Cons: Extremely high price because of the ICTAM 2016 in the city reduced significantly the good impression of Montreal. As a case in the East, when a great event such as ICTAM happens in a city, local people are grateful and well-prepared to dedicate to the event, including volunteers at every corner, welcome posters all over the city and around, and favourable hotel price. However, Montreal doesn't care the ICTAM 2016 and the blast guests to the event.
7.1
Anonymous
Good
review category group of friends
08-27-2016
Pros:
Cons: Didn't like that there was never enough staff at the front desk... always had to wait min 30 min
7.9
Christna
Good
family with older children
08-26-2016
Pros: Proximity to Old Town was great! Able to walk everywhere. The staff was very friendly!
Cons: We travelled with my twin teenage daughters and my husband. Double beds too small I wish they had been queen beds, difficult to get a good nights sleep.
10.0
Anonymous
Exceptional
solo traveller
08-26-2016
Pros: The whole experience at Hotel Intercontinental was thoroughly enjoyable.
Cons: Nothing
8.3
Anne
Very Good
family with older children
08-25-2016
Pros: Good location for the old town
Cons: Rooms were cleaned well into the afternoon which was a little awkward on one occasion as we were back from a day out and the room was being serviced!
10.0
Rose
Exceptional
family with older children
08-25-2016
Pros: The view of the port was beautiful. Room was very clean and up to date with everything. Staff very accommodating. Enjoyed the stay
Cons:
10.0
Anonymous
Exceptional
family with young children
08-25-2016
Pros: Fantastic buffet breakfast, comfortable beds, spacious rooms, quiet, and great location. Lovely welcome gift for kids were much appreciated
Cons: Pool has odd hours (closed at 6pm on weekends not at 7:30pm as listed in the hotel info book), so kids did not get a chance to use the pool as we didn't get back in time. Osco restaurant was a good choice for dinner, but service was very slow.
6.3
Anonymous
Pleasant
family with older children
08-24-2016
Pros:
Cons: Find the hotel needs renovation; looks tired. Carpets in the lobby entrance were dirty and benches/sofas need to be replaced. Room was ok however could be cleaner. Needed dusting and again renovations required. Bed was comfy but not pillows.
7.1
Jet
Good
review category group of friends
08-23-2016
Pros: Breakfast very good, room very nice, housekeeping greatjob
Cons: Cheaper rates, bigger pool and gym
9.6
Bruce
Exceptional
mature couple
08-22-2016
Pros: view was great from 19th floor.
Cons: parking
8.3
Gary
Very Good
family with young children
08-22-2016
Pros:
Cons: Double beds a bit small
10.0
Asim
Exceptional
young couple
08-21-2016
Pros: Location
Cons: N/A
10.0
Juliet
Exceptional
family with older children
08-21-2016
Pros: Very friendly helpful staff. Central, so restaurants very close. Self-parking under hotel very convenient for $25 for 24hrs. Buffet breakfast excellent.
Cons: Long, thin pool good for laps but not for relaxing!
8.3
Anonymous
Very Good
mature couple
08-21-2016
Pros: Free internet, signed up to rewards program at check in.
Cons: A couple of short pillows for the king size bed. I called and housekeeping sent them right up.
Valet parking a little steep compared to the Westin.
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