A small interior courtyard and outdoor terrace are featured at this downtown property near the nightlife. A few upgraded king rooms have a 42-inch LCD television with an audio-visual connection box. A tinted glass wall separates the bathroom from the sleeping area in some upgraded rooms, which also have sleek white modular furnishings.
227 units. 9 stories, interior corridors.
Between rue Ste-Catherine and boul Rene-Levesque. 1180 rue de la Montagne H3G 1Z1.
Eco Certification
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Parking
on-site (fee).
Dining & Entertainment
restaurant, also, L'Ô sur la Montagne, see separate listing, full bar.
cancellation fee imposed, pet friendly (call for restrictions/fees.).
Guest Ratings
OVERALL GUEST SCORE
Very Good
Based on Ratings from 1040 guests
Showing reviews 1 - 5 of 50
8.0
Anonymous
Very Good
08-11-2017
Location is great, close to downtown and shopping area, about 5 minute walk. About 15 minute walk to old town. Buffet breakfast is reasonable, but somewhat pricey.
Pros: We had two dogs travelling with us and this hotel is dog-friendly. Dogs were allowed in the outside patio area when we had a snack and a drink which is very much appreciated.
Cons: There is not enough parking spaces. There is underground parking, which is not included in price, and it is extremely tiny and packed.
9.0
Anonymous
Wonderful
08-11-2017
Pros: The facilities are beautiful, the location is convenient. My room was great, the bed was comfortable.
Cons: The view from my window was out on an alley that looked unsavoury.It took me a little while to find the hairdryer because it was in a drawer outside of the bathroom.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Location! Location! Location!
Cons: The Lobby could be more attractive.
6.0
Anonymous
Pleasant
08-11-2017
Pros:
Cons: No swimming pool TV in black & white (no colors) and programms very limited
9.0
Anonymous
Wonderful
08-11-2017
Pros: Location
Cons: I did not like the service in the restaurant. It was slow and some of the servers weren't very attentive.
7.0
Anonymous
Good
08-11-2017
Pros: Great location in downtown Montreal!
Cons:
9.0
Anonymous
Wonderful
08-11-2017
Pros: Totally renovated with a modern look. Very clean and quiet. The views were lovely.
Cons: It was very good.
8.3
Anonymous
Very Good
07-22-2016
Very good
Pros: Very nice reception area, friendly and helpful staff and great location. The hotel is in close proximity to the downtown attractions and the metro.
Cons:
8.3
Anonymous
Very Good
07-22-2016
Excellent hotel
Pros: The continental breakfast was excellent as was the restaurant Le Glatt on site. Excellent hospitality and amazing staff! I would definitely recommend this hotel.
Cons: The bathtub was dirty with yellow stains by the drain. Needs better cleaning.
10.0
Anonymous
Exceptional
07-18-2016
Best bang for your buck...
Pros: The staff was super friendly and helpful!
The room was clean, modern and very comfortable!
Cons: I wish there were more options for dining in the hotel, but that's really all I can think of.
7.9
Anonymous
Good
07-15-2016
Expensive but nice
Pros: Comfy, clean, modern
Cons: Rate went up for second night.
Expensive parking at $30/night
We had two rooms. One facing courtyard was older decor and darker. Ask for west facing view.
7.9
Anonymous
Good
07-14-2016
Would stay again.
Pros: Great location and service was very good. Easy access to parking underground.
Cons: Room was pretty tired and carpets were in need of replacement. (But we did find out the building was being renovated.)
10.0
Anonymous
Exceptional
07-14-2016
will definitely return
Pros: Loved the sidewalk cafe and the service there by a terrific waitress was stellar!
Cons:
6.3
Anonymous
Pleasant
07-13-2016
Adequate
Pros: Staff a little stand of fish
Cons: Attidude
10.0
Anonymous
Exceptional
07-13-2016
Wonderful place to stay
Pros: It was a quiet hotel close to everything we needed. The beds were very comfortable.
Cons:
7.9
Anonymous
Good
07-12-2016
Very good location and comfortable...
Pros: The room was very modern with USB outlets everywhere
Cons: I didn't like that there wasn't even a bottle of complimentary water in the room
7.9
Anonymous
Good
07-11-2016
Great location in the heart...
Pros: Stayed in room 914 facing the street. Location was great, the bed was super comfy, and the TV is huge. Noise isolation was good, no issues with either other guests or street noise (and we were facing a condo construction site directly across the street). The room service breakfast was reasonably priced and abundant. Have looked at this hotel before but never stayed there - now I know I will be back!
Cons: The room could use a renovation. The faucet on the bathroom sink didn't work properly, the laundry line above the bath tub just barely stayed in place (it was on the verge of being detached from the wall)
8.8
Anonymous
Excellent
07-11-2016
We had a great trip.
Pros: We liked that the hotel was recently renovated and very clean.
Cons:
7.1
Anonymous
Good
07-07-2016
Good
Pros: Location was good. Restaurant at the lobby was nice.
Cons: Can not close the bathroom door completely.
10.0
Anonymous
Exceptional
07-05-2016
Great place to play
Pros: We transferred from another hotel because the price was so low. The location is around the corner from St. Catherine street, the major shopping street.
Cons: Did not have a pool.
5.8
Anonymous
Okay
07-04-2016
Definitely not 4 stars.
Pros: The staff - pleasant and helpful.
Location - central to main activities.
Lobby - looks nice and clean
Cons: Walking along the rue de la montagne in the vicinity of the hotel, abandoned building with garbage floating into hotel space-not very welcoming.
Leaking pipes in the bathroom. Worn bathroom fixtures.
Odor from the carpet in the bedroom
hidden charges which pop up on the final bill. Difference of nearly $100
7.5
Anonymous
Good
07-04-2016
It's come a long way....
Pros: Bathrooms done over nicely. Large room & bed with neat appearance.
Cons: No drawers(that we could find). Parking too expensive as was breakfast food especially continental breakfast.
9.2
Anonymous
Wonderful
07-03-2016
Location, location, location!
Pros: Have stayed at the Novotel Downtown many times. It is clean, the staff are friendly and the location is super convenient.
Cons: Unfortunately the parking elevator was not working during this stay.
7.9
Anonymous
Good
07-02-2016
Montreal Not Friendly
Pros: not a bad hotel.
Cons: Montreal is not a friendly city, parking meter is just trap everywhere, and hotel staff didnt help much. Recommend to visit Quebec instead of Montreal if you wanna experience french style.
10.0
Anonymous
Exceptional
06-30-2016
great hotel in the heart...
Pros: Comfortable bed. Nice room and bathroom design. Close to everything we wanted to visit.
Cons: Underground parking elevator were out of service. Made it confusing to get out and back into the hotel.
9.6
Anonymous
Exceptional
06-23-2016
I would definitely go again.
Pros: I was concerned after reading a few bad reviews. Within a few minutes I realized the reviews were probably from very picky people. Staff was friendly. Everything was clean, comfy and quiet. Food was great.
Cons: Parking is small but at least it's underground. Maybe add some conditioner to rooms.
6.7
Anonymous
Pleasant
06-21-2016
Pleasant
Pros: It was a nice clean view and a large room
Cons: Value for money was poor. Room was very expensive and then you had to pay for the Internet per day on top of that.
8.3
Anonymous
Very Good
06-21-2016
Very good
Pros: Location and staff.
Cons: The gym. Poorly
7.5
Anonymous
Good
06-16-2016
Good
Pros:
Cons: blood stained box spring and some broken furniture was unsightly
5.8
Anonymous
Okay
06-15-2016
Okay
Pros: Room was a decent size. Location was really good. Did allow a late checkout with no extra charge. Some of the staff were really nice.
Cons: The restaurant food was awful and service was awful. It took really long for the food to come out and three of our orders were wrong. No discount was offered. Was not told that there is a charge for local phone calls even after asking the front desk for information on the phone. No pool.
7.1
Anonymous
Good
06-10-2016
Fun time I'm Montreal
Pros: Fitness center was nice, staff was friendly.loved the headboard.
Cons: No information about the hotel in room. Not enough towel racks if you expect us to reuse towels we need to be able to hang them properly to dry.
10.0
Anonymous
Exceptional
06-02-2016
Great Location
Pros: Location and friendly staff
Cons: All good
8.8
Anonymous
Excellent
06-01-2016
It was Ok for 2...
Pros: Location and staff service
Cons: Room was not clean.
4.2
Anonymous
Disappointing
05-25-2016
Really this is the best...
Pros: Hotel is close to everything. We walked the 5 days that we were there. When we took the subway, the Metro station was just down the street.
Cons: When I went to check in the girl who was checking me in had just come from the back and still had a mouth full of food. When I asked for a quiet room, she suggested a room on the top floor with a view facing a courtyard. When I went to the room, it was right beside the ice machine and two steps from the elevator. I heard a distinctive ping sound as I stood in horror looking at the room. The view was of four square walls of windows and other hotel rooms. The furniture looked like it was from a garage sale and the sink in the bathroom was cracked. Having stayed at that hotel before, I knew the room was substandard for the amount of money they wanted me to pay. When I went back to switch rooms, I was told by another staffer that I could have a room over the garbage bins with early morning pick up service. I asked her, would you stay in either of these rooms? Her answer was of course No! Needless to say, I will not be returning ever again.
7.5
Anonymous
Good
05-22-2016
Nice short visit
Pros: Overall good experience .. Though over priced .. Could have found better options in that price
Cons: Limited TV channels .. no movies
10.0
Anonymous
Exceptional
05-20-2016
Exceptional
Pros:
Cons: needs a hairdryer
8.8
Anonymous
Excellent
05-20-2016
Great stay up until our...
Pros: The beds were soft as a cloud would be and almost everyone was very helpful.
Cons: Very upset when on our last evening we were not informed that the TV would be changing over to a new system. We arrived back at 6 p.m. looking forward to a relaxing last evening watching our favorite TV shows only to find out the TV was not working. We were assured that by 8pm this would be resolved. Nowhere in the hotel was there TV service so we opted to wait it out in the restaurant. At 8 pm we returned to our room where there was still no TV service. No one at the front desk could tell us when this issue was going to be resolved so we called every hour to no success. Even the radio in the room was not working properly so this all made for a very upsetting end to our stay. The next morning, we still had no TV programming and we left as scheduled.
We feel we are entitled to some compensation to make up for our stressful last evening. The hotel refused to offer us anything to make up for our frustrating evening and said we should appeal to booking .com since that is where the reservation was made.
So, is there anything you can do for us in this matter? I have booked many hotel stays through this site and would like to continue doing so.
10.0
Anonymous
Exceptional
05-17-2016
Prime location and hotel in...
Pros: Been staying at this hotel for a number of years now and it gets better every time, gave us a brand new room the hotel has really come a long way.
Cons: Parking underground tight. Thank god I went with my smaller car.
9.6
Anonymous
Exceptional
05-16-2016
Exceptional
Pros: Very good location. Easy walking access to Montreal downtown and old city and to Metro. Modern building and fittings. Comfortable room and bed. Cold breakfast buffet was good. Helpful staff.
Cons: Minibar fridge only in room. Hot breakfast buffet very limited choices.
9.6
Anonymous
Exceptional
05-13-2016
Beautiful place would go back
Pros: Great near everything and very nice
Cons:
7.9
Anonymous
Good
05-09-2016
Good
Pros: Location
Cons:
7.9
Anonymous
Good
05-08-2016
nice stay in general
Pros: bed extra comfy, location, quite.
Cons: air-conditioning, poor bath supplements
5.8
Anonymous
Okay
05-01-2016
Freakingfedup
Pros: The manager who moved me to a decent room
Cons: Even though I was booked for four nights, I was given a horrible room badly in need of renovation and a rusty tub. I was moved for the final three nights after talking to manager.
9.2
Anonymous
Wonderful
04-30-2016
Great location
Pros: Great location, exactly in downtown area, near to go everywhere
Cons: Nothing
7.5
Anonymous
Good
04-29-2016
Novotel Downtown Montreal
Pros: The location was perfect, Couple blocks from Bell Centre.
Cons: I did not like the carpet, And it wasn't as spacious I hoped it would be.
8.3
Anonymous
Very Good
04-26-2016
Very good
Pros: Great location and very clean and quiet hotel.
Cons: The pillows were extremely soft and not enough of them. Also, when checking into my room the first time, it had already been rented to someone else and walked in on someone who was already in the room, taking a shower. Luckily I didn't see them and they didn't see me. The front desk person wasn't really apologetic the first time. More shocked but not apologetic. Didn't offer anything for the confusion. She didn't even know why someone was in that room.
5.0
Anonymous
Fair
04-24-2016
Passable
Pros:
Cons: very old. Carpet looks like 20 years old.
Faulty lighting in room
Water running non stop
One elevator only working.
Underground parking full
6.7
Anonymous
Pleasant
04-19-2016
Pleasant
Pros:
Cons: Upon booking, I requested for 8th floor and hotel promised to do so but disappointed when switched to another floor. I wanted my guests to see a nice view of Montreal.
9.6
Anonymous
Exceptional
04-18-2016
Perfect Fit.
Pros: New room, new appreciation for Novotel. Especially the bed.
Cons: Nothing.
7.9
Anonymous
Good
04-17-2016
Great hotel location and value
Pros: Great location and price
Cons: Hotel was under some construction and as such some amenities were not available on our floor, like an ice machine.
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