Guests of this resort stay in tastefully furnished rooms, many with a private balcony that affords views of the lake and nearby ski hills. You will find extensive recreational facilities. All rooms have good-size, modern bathrooms with tubs and showers. Some luxury services are provided.
Smoke free premises. 139 units. 3-4 stories, interior corridors. Accessibility (Call).
Cons: Rooms are average, food is poor and service just rude
Pros: It's location is beautiful
Cons: Beds were a bit hard, still suffering with soreness
family with older children
Pros: The dinner and the breakfast at the main restaurant was great. The views and the grounds were beautiful.
Cons: The room was dusty. When we arrived there were wine and beer bottles outside of our room as well as other rooms on our floor. This did not leave us with a good impression of a 4 star hotel. The room did not smell fresh and the decor was depressing at best. I've stayed in far cheaper hotels that were pleasing to the eye.
family with young children
Pros: Stayed with 3 young boys in a Junior Suite. Gorgeous hotel & grounds with views, food was outstanding, plenty of activities, gym was well-equipped. Outdoor pool had a bar with drinks and sandwiches. Staff spoke English & was friendly. We only stayed one night but felt like we got our money's worth since check-out wasn't until noon. Seems like the perfect place for a long weekend.
Cons: Needed dinner reservations even as a guest. Lifeguard was only at the outdoor pool so we couldn't use the indoor pool.
Pros: The room and the room service was as good as any hotel I stay in. The location of the hotel to the town is only a short drive. Not being able to speak French was never a problem. The staff was graciously accommodating, whether helping us with reservations, or directions. Very nice stay!
Cons: The sangria at poolside was terrible.
Pros: Beautiful location!
Cons: Children running around like crazies at midnight.
Pros: It was located in a secluded area, no busy traffic noise around. The pool area was lovely.
Cons: What I didn't really like - the view from the balcony. We had a `lake view` but there really wasn`t much to look at except burnt grass.
The pool wasn`t cleaned often enough, there were a lot of bugs and grass floating around in it.
Pros: That we were able to bring our bikes in the room to not leave them on the car bike rack.
Pros: everything was great we had a junior sweet and loved it the view of the lake was beautiful
Cons: bed was a little hard
Pros: The staff were amazing! Very friendly. When I was checking out, I wanted to buy a keychain with the hotel name on it, but they didn't have any so the manager I think he was, just gave us some brooches for free. Very sweet of him.
Cons: The fireplace in the room. There should be an instruction paper on how to use it (turning it on and off). We didn't use it at all since we didn't know how to turn it off.
review category group of friends
Pros: access to mt and town. amenities.
Cons: while the room has a Keurig coffee maker you are only provided with 2 K-cups per day. Should you want another cup of coffee the charge is $1.00 per add'l K-cup. Also an add't tiny artificial log will cost you $4.00. Very small mindedness!
Pros: Nice and clean the food in the restaurant amazing "dinner"
Cons: Should includ the breakfast and the spa place extra Buche for the cheminee
Pros: Everyone is so friendly and helpful.
Pros: The location and scenery
The open air pool and scenery
The bilingual staff
Liked the room view and the room was quiet as requested.
The tranquil atmosphere
Cons: No electric kettle/jug to make a hot drink.
I could not make the coffee machine to work- gave up. Used the microwave to boil water- did not taste the same.
Most of the time the room was quiet except @ 5:30AM on one occasion guests in the room above were walked around constantly. It woke me up. If occupied could hear room above.
No make-up mirror with good light in the bathroom and no place to hang a wet swimsuit.
Cons: Pillows not good
Need rubber mats in shower
No service to bring bags.
Could not make reservations..always on hold. Finally reserved on line.
Cons: At check in was told breakfast was included. Went for breakfast,whichwas a smorgasbord type setting. Upon entering the host asked for my roomnumber but said nothing about breakfast not being included. After Istarted eating at the breakfast bar I was presented with a bill to sign.When I inquired, I was then told that breakfast was not included. Uponcheckout I inquired again but nothing was done about it. The staffattitude was "too bad for you". The breakfast bar was reallytoo much for me and I would have preferred to order off the menu. SinceI thought it was included I simply had only what I would have normallyeaten. However, I paid for much more than I should have. The hotel wasnot willing to compensate in any way. I felt this was unfair consideringI was told at check in that it was included. It felt like a sneaky wayof sucking more money out of me. The upholstered furniture in the roomwas stained and dirty. I didn't feel like I wanted to sit on it. Iwould not stay there again and moved to the Estrimont for my remainingweek stay. It was extremely enjoyable!
Pros: the amenities, except all the bicycles were in very poor condition and not drivable
Cons: Windows need to be washed and carpets in main hallways could be changed. Window frames and balconies were dirty and need to have a paint job
family with older children
Pros: We were with our 10 years old grandchild and Hotel is convenient as location environment and activities.
Cons: we were in this hotel 3 years ago. The hotel interior has been badly aging, smelling of the hotel is very annoying to extreme level on certain rooms. Breakfast is very poor for the price.