Fairmont Le Château Frontenac

AAA Inspector Rating
8.7
Excellent
1901 Guest Ratings
1 rue des Carrieres
Quebec, QC G1R 4P5- Map It
Photos
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AAA Inspector Notes
Turrets and verdigris copper roofs distinguish this landmark château constructed in 1893. The hotel, particularly from the upper-floor rooms, has a commanding view of the St. Lawrence River. Guest rooms vary in size and feature classically styled décor with upscale bedding and marble- and granite-trimmed bathrooms. Executive rooms, located on the top floors, feature a modern take on classic décor and feature a private lounge with dedicated concierge staff and special amenities. The public areas have a myriad of intriguing details. There are exhibits of 18th-century artifacts, such as wine bottles and china tea cups, recovered during hotel construction. The lobby has a friendly ambassador dog who just loves to be petted. One of the restaurants is guarded by a stuffed polar bear that stands disturbingly close to a glass locker stocked with charcuterie and cheeses. Smoke free premises. 611 units, some two bedrooms. 18 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Classic Historic Hotel
Location
In Old Québec. 1 rue des Carrieres G1R 4P5.
Eco Certification
The Green Key Eco-Rating Program recognizes hotels, motels, and resorts that are committed to improving their environmental performance.
Pool
heated indoor.
Parking
on-site (fee) and valet.
Dining & Entertainment
4 restaurants, full bar.
Business Services
Available on premises
Room Amenities
coffeemakers, pay movies, safes. Fee: high-speed Internet, wireless Internet. Some: refrigerators, microwaves.
Sports & Recreation
hot tub, steamroom, bicycles, exercise room, spa.
Guest Services
valet laundry, room service, child care.
Terms
check-in 4 pm, 3 day cancellation notice-fee imposed, pets (extra charge).

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 1901 guests
Showing reviews 1 - 5 of 50
7.5
Lilian
Good
family with young children
09-21-2016
Pros:
Cons: Room is too small. Not enough space for toiletries at the bathroom.
10.0
Gilbert
Exceptional
mature couple
09-20-2016
Pros: Excellent food, nearby entertainment and museums
Cons:
9.2
Edward
Wonderful
mature couple
09-20-2016
Pros: Magnificent hotel and best location in Quebec City!! Exceptional staff and fabulous experience to stay in the hotel!!!
Cons: Getting a ticket in what we thought was a handicap parking spot!!
4.6
Emanuel
Disappointing
solo traveller
09-20-2016
Pros: Staff, very prompt in correcting errors.
Cons: first room offered had mold in the bathroom, heavy wear. Room not cleaned every day, toiletries not replenished every day.Temperature regulation, difficult to achieve, too cold by AC unit or too hot far from ac.Room too dark at night, insufficient lighting.
9.2
Yusuke
Wonderful
family with young children
09-20-2016
Pros: Great location and brilliant facilities.
Cons:
Showing reviews 1 - 5 of 50