This hotel, located close to the airport, offers attractive public areas and many upscale room enhancements. The pool and waterslide will be a hit with the youngsters.
Smoke free premises. 222 units. 9 stories, interior corridors.
Hwy 520 exit 3E eastbound on south side service road; exit westbound to rue Ness, follow signs for rue Hickmore and Hwy 520 E. 6600 Côte de Liesse Expwy H4T 1E3 (6600 Côte de Liesse Expwy).
valet laundry, airport transportation, room service, area transportation-Dorval train station.
Terms
cancellation fee imposed, pet friendly (call for restrictions/fees.).
Guest Ratings
OVERALL GUEST SCORE
Good
Based on Ratings from 310 guests
Showing reviews 1 - 5 of 50
7.5
Rui
Good
family with young children
04-23-2018
Good
Pros: Pool
Cons: Small room
10.0
Bahaa
Exceptional
young couple
04-17-2018
Exceptional
Pros:
Cons:
9.0
Verified Hotel Guest
Wonderful
Traveling as Couple
04-13-2018
Pros: Friendly, professional staff, clean accommodation.
Cons: Hall carpet requires updating.
9.0
Patrick
Wonderful
Business Traveler
04-13-2018
Pros: Close to the airport...
Cons:
3.0
Graham
Poor
Traveling as Couple
04-13-2018
Pros: A fine hotel near the airport.
Cons: I booked the hotel based on their pet friendly policy, but was very surprised to discover that the cost, at $50, was well above average. Of course they are free to charge what they want, but I really feel they should make that charge clear upfront.
7.0
Chih Fang
Good
Business Traveler
04-13-2018
Pros: if can provide free breakfast , it will be better.
Cons: none.
9.0
Ezra
Wonderful
Solo Traveler
04-13-2018
Pros: Great airport hotel. Free shuttle.
Cons:
8.0
Diana
Very Good
Family with Teens
04-13-2018
Pros: the pool, comfortable beds, reasonable price
Cons: breakfast :( At 11am we had no place to eat in
4.0
Daniel
Disappointing
Traveling as Couple
04-13-2018
Pros: shuttle service was good
Cons: Outdated, poor location
4.0
Verified Hotel Guest
Disappointing
Solo Traveler
04-13-2018
Pros: Room was clean, good beds, quick check-in time.
Cons: The air conditioning unit in my room was very* loud. Yo the extent that it was hard to sleep- not a white noise, more the sound of an industrial machine that hasn't had maintenance in years. I emailed the hotel and they did not reply-
1.0
Judy
Very Poor
04-13-2018
Pros: nothing
Cons:
9.0
Verified Hotel Guest
Wonderful
Traveling as Couple
04-13-2018
Pros: Staff was very accommodating
Cons: Asking for a credit card each time you needed to park in the rear section of the hotel.. It was a nuisance
9.0
Verified Hotel Guest
Wonderful
Family with Young Children
04-13-2018
Pros: pool with slide
Cons: rooms are smaller than most, no breakfast included, and hard to get around with traffic and construction everywhere
10.0
Sam
Exceptional
04-13-2018
Pros: Close to highway and getting there was easy. Do note construction closed the way back to hotel but a good GPS can get you around the closure so be prepared.
Cons:
7.0
Verified Hotel Guest
Good
Solo Traveler
04-13-2018
Pros: Shuttle to airport was fast and convenient
Cons: You are very much trapped in an industrial zone without a car and the food was mediocre
7.0
Gary
Good
Traveling as Couple
04-13-2018
Pros: friendly service swimming pool and slide
Cons: Hotel too busy(weddings/events)-not enough parking for hotel guests. Only 2or3 parking spots for wheelchair parking. 3 wheelchair spots per say 1,000 pkg spots is woefully inadequate! We had to park illegally, even though we have wheelchair pass.
9.0
Atinuke
Wonderful
Family with Young Children
04-13-2018
Pros: Everything, from the great customer service to the rooms.
Cons:
9.0
Verified Hotel Guest
Wonderful
Business Traveler
04-13-2018
Pros: The staff were amazing at the Crowne Plaza. They didn't blink an eye to any request I had and actually went above and beyond with some of the small things. From the front desk, to cleaning staff to the shuttle drivers, they were wonderful!
Cons:
8.0
Verified Hotel Guest
Very Good
Traveling as Couple
04-13-2018
Pros: Price
Cons: Small bathroom and gym
9.0
Verified Hotel Guest
Wonderful
Family with Young Children
04-13-2018
Pros: Our whole family loved the pool with the waterslide. The view of the planes coming in was exciting for the kids, too.
Cons: There was not a complimentary breakfast, which is a very big perk for our family.
10.0
Elizabeth
Exceptional
Family with Teens
04-13-2018
Pros: Room
Cons: Had difficulty reaching airport shuttle driver - didn't answer phone in the middle of the night
6.0
Laura
Pleasant
Traveling as Couple
04-13-2018
Pros:
Cons: The walls in the bathroom were not painted well, dirt underneath the sink on the wall. Room doors were dirty.
5.0
Benjamin
Fair
Solo Traveler
04-13-2018
Pros: Free parking and breakfast. The people where exceptionally nice.
Cons: Room seemed clean, yet I woke up with several bug bites, both nights. I didn't see these bugs, but I still have welts slowly healing. It was more expensive (almost double) then the Sheraton Montreal Airport I stayed months back.
3.0
Verified Hotel Guest
Poor
Traveling as Couple
04-13-2018
Pros: Close to the airport
Cons: Hotel is no way appropriately rated. Definitely would not consider it a 3.5 star hotel. More like a 2 star. The TV, and hairdryer didn't work and they were totally booked, so we were unable to change rooms. The staff was apologetic and did try to fix
7.0
Luis
Good
Business Traveler
04-13-2018
Pros: Reception staff. Close to airport.
Cons: The hotel looks and feels old.
1.0
Fikri
Very Poor
Family with Young Children
04-13-2018
Pros:
Cons: The bath room was terrible. The shower will not drain water and keep accumulating. The Handel of the shower was very bad and difficult for me as an adult to use. Extremely disapointed
10.0
Jennifer
Exceptional
Group Traveler
04-13-2018
Pros: The sevice in general.
Cons:
10.0
Shelly
Exceptional
Family with Teens
04-13-2018
Pros: The king suite was really nice and was well worth the extra cost for a family of four.
Cons:
10.0
Ademola
Exceptional
Family with Young Children
04-13-2018
Pros: I loved the location. It worked well for us. The water slide was a great hit for the children and I was happy to use the gym! The gym is small but very useful
Cons:
8.0
Verified Hotel Guest
Very Good
Solo Traveler
04-13-2018
Pros: I liked the shuttle service to the airport so I can go into downtown Montreal and the room overall was decent.
Cons: At times, wi-fi was an issue more so in the room. Regarding the shuttle, there was once where I had to wait upwards of an hour to go back to the hotel from the airport & one night during my stay, the elevator was not working so I had to use the stairs.
6.3
Leslie
Pleasant
family with young children
04-13-2018
Pleasant
Pros:
Cons:
7.9
Stefanie
Good
review category group of friends
04-08-2018
Good
Pros:
Cons:
7.5
Michelle
Good
family with young children
04-05-2018
Good
Pros: Bathrooms were a good size and very clean.
Cons: The hotel itself is a bit dated. Beds were squeaky.
5.0
Tina
Fair
review category group of friends
04-04-2018
Hotel room was perfect and...
Pros: Bed comfortable
Cons: Price advertised and booked through booking.com was not what final bill came out to.Bill came out to almost $30 more once all the extra taxes were added.Hst was included in the original final amount of $139. Being from out of town,I should've been told of all the extra charges.Hotel concierge did not offer any discounts/credit.If I would've known,I would've booked at another hotel at a better rate for an extra 10 minute drive.Not a happy customer.
10.0
Cd917
Exceptional
solo traveller
04-04-2018
Exceptional
Pros:
Cons:
9.6
Laura
Exceptional
review category group of friends
04-03-2018
Exceptional
Pros: Amazing place for an event. Very fancy and spacious.
Cons:
7.5
Anonymous
Good
family with young children
04-01-2018
Great but hungry.
Pros: Had great staff but poor selection on the buffet breakfast for the price.
Cons: Location
10.0
Zineb
Exceptional
family with young children
04-01-2018
The Crowne Plaza Hotel
Pros: Everything was good, Excellent location of the hotel near to the airport. the room was very comfy, Good food and good hospitality the reception staff specially Gabriel was very helpful, the kids enjoyed the swimming pool the slide was amazing... it was a great experience arranged by the hotel. I recommend this hotel to everyone, who is looking for a good stay, good food and great hospitality.
Cons:
7.9
Anonymous
Good
young couple
03-20-2018
Good
Pros:
Cons:
5.0
Convenient
Fair
review category group of friends
03-17-2018
Was teetering on ok
Pros: The pillows are comfortable, room is ok.
Cons: There was a giant bag of garbage in the hallway outside our door for the two days we were there and an incessant banging in the wall that woke us up periodically throughout the night and when reported to the staff he gave us attitude for not having gotten out of bed at 2 am to let him know.
The airport shuttle was fine on the way there, on the way back from the airport the same staff that gave us attitude before gave us attitude for not being at the right gate even though he wasn’t entirely sure which gate was right.
Also the curtains don’t cover the entire window so the sun comes in on your face in the morning which can be a problem when you traveled overnight.
10.0
Anonymous
Exceptional
solo traveller
03-12-2018
Exceptional
Pros:
Cons:
3.8
Iyad
Poor
solo traveller
03-04-2018
Poor
Pros:
Cons: Dirty and expensive
7.9
Ian
Good
solo traveller
02-22-2018
Good
Pros: Great value restaurant
Cons:
7.1
Anonymous
Good
family with young children
02-12-2018
Good
Pros: Pool area
Cons: Rooms need renovating, the bathroom
7.1
Giovanni
Good
young couple
02-12-2018
front desk people were very...
Pros:
Cons: I thought for the price I paid for a six hour stay , the breakfast or at least a bagel would have been included,, and one of my egg yolks was broken,,, how hard is it to make eggs correctly??????????????? pretty hard apparently ! I ordered over easy not over broken! . Also some staff expected to be tipped ,,, made me feel like I was still in Cuba ,shame on you !
10.0
Alexandra
Exceptional
review category group of friends
02-11-2018
will surely return
Pros: Pillows great for morning pillow fights.
Cons:
7.5
Rosemarie
Good
family with young children
02-05-2018
Judy’s night of elegance
Pros:
Cons:
6.3
Marc
Pleasant
review category group of friends
02-01-2018
Pleasant
Pros: The shuttle driver was very nice and took us to the restaurant we wanted and offered to pick us up at the end of his shift.
Cons: The buffet was not exceptional for the price.
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