This hotel, located close to the airport, offers attractive public areas and many upscale room enhancements.
Smoke free premises. 222 units. 9 stories, interior corridors.
Hwy 520 exit 3E eastbound on south side service road; exit westbound to rue Ness, follow signs for rue Hickmore and Hwy 520 E. 6600 Côte de Liesse Expwy H4T 1E3.
valet laundry, airport transportation, room service, area transportation-Dorval train station.
Terms
cancellation fee imposed, pet friendly (call for restrictions/fees.).
Guest Ratings
OVERALL GUEST SCORE
Good
Based on Ratings from 167 guests
Showing reviews 1 - 5 of 50
4.0
Verified Hotel Guest
Disappointing
Solo Traveler
10-20-2017
Pros: Water slide
Cons: Very average rooms
10.0
Verified Hotel Guest
Exceptional
Business Traveler
10-20-2017
Pros: My room was freshly renovated and was spotless - quite possibly the cleanest I've ever seen a hotel room - and the bed was very comfortable. Staff were quick to check me in and very polite. I had no problems connecting to the free Wifi.
Cons: Two minor complaints - outside noise from highway traffic and the nearby industrial facilities could be heard inside but wasn't loud enough to affect my sleep. The parking lot and entrance to the hotel were a little awkward to access and drive around.
10.0
Frank
Exceptional
10-20-2017
Pros:
Cons: gym too dsmall
5.0
Verified Hotel Guest
Fair
Group Traveler
10-20-2017
Pros:
Cons: Very very noisy: 1) Can hear planes take off, 2) loud music from the conference rooms.
9.0
Owen
Wonderful
Group Traveler
10-20-2017
Pros: Great location. Comfortable beds.
Cons: No whirlpool.
8.0
Verified Hotel Guest
Very Good
10-20-2017
Pros: Close to the airport
Cons: Hotel is a bit tired. Rooms somewhat small.
10.0
Calvin
Exceptional
Family with Teens
10-20-2017
Pros: price and location
Cons: parking always full
8.0
Manoug
Very Good
Traveling as Couple
10-20-2017
Pros: The staff and the shuttle service
Cons: The room that we stayed the first night was near the elevated and was extremely noisy we couldn't sleep it shouldn't have been given to any guest
8.0
Diana
Very Good
Family with Teens
10-20-2017
Pros: the pool, comfortable beds, reasonable price
Cons: breakfast :( At 11am we had no place to eat in
9.0
Verified Hotel Guest
Wonderful
Traveling as Couple
10-20-2017
Pros: Staff was very accommodating
Cons: Asking for a credit card each time you needed to park in the rear section of the hotel.. It was a nuisance
3.0
Rashid
Poor
Family with Young Children
10-20-2017
Pros: Nothing attract to me
Cons:
9.0
Verified Hotel Guest
Wonderful
Family with Young Children
10-20-2017
Pros: pool with slide
Cons: rooms are smaller than most, no breakfast included, and hard to get around with traffic and construction everywhere
7.0
Heather
Good
Family with Young Children
10-20-2017
Pros: Location for our needs was excellent. Check in easy and front desk staff helpful.
Cons: 8:00 p.m. we went to the pool and the lifeguard stated that the pool needed to close for 45 min b/c he needed a break! It would then be open from 9-10 p.m. With a family of young kids this was a huge disappointment! Great a.m. swim made up for it,whew!
1.0
Verified Hotel Guest
Very Poor
Solo Traveler
10-20-2017
Pros: I cannot find anything positive to say about this hotel. I regret staying here and would never stay at this property again.
Cons: Disgusting property. Sorely in need of renovation. Does not deserve to be a Crowne Plaza. Carpet is worn and tattered. Bathtub is gross. Air Conditioning did NOT work. Furniture is old and tired. Avoid this hotel, if possible.
9.0
Atinuke
Wonderful
Family with Young Children
10-20-2017
Pros: Everything, from the great customer service to the rooms.
Cons:
4.0
Zachary
Disappointing
Business Traveler
10-20-2017
Pros: Absolutly nothing to like about this hotel
Cons: everything to not like about this hotel. rooms are very old, dirty, bathroom full of mould, very noisy. stay away this hotel is a dump.
10.0
Verified Hotel Guest
Exceptional
Family with Teens
10-20-2017
Pros: Asked for quiet room, as my daughter was writing an exam in the morning. Staff were very considerate and put us on the top floor. Room was very spacious and updated. Bathroom was average. Coffee and apples in the lobby. Room service very good.
Cons: No
8.0
Verified Hotel Guest
Very Good
Family with Young Children
10-20-2017
Pros: The hotel pool and waterslide was a big hit with the kids.
Cons: There were alot of weddings and parties going on at the hotel over the weekend so the only parking we could find in the back parking lot was quite a way from the door. It was a windy and rainy weekend so that wasn't fun but I would stay here again.
9.0
Verified Hotel Guest
Wonderful
Business Traveler
10-20-2017
Pros: The staff were amazing at the Crowne Plaza. They didn't blink an eye to any request I had and actually went above and beyond with some of the small things. From the front desk, to cleaning staff to the shuttle drivers, they were wonderful!
Cons:
8.0
Verified Hotel Guest
Very Good
Traveling as Couple
10-20-2017
Pros: Price
Cons: Small bathroom and gym
9.0
Verified Hotel Guest
Wonderful
Family with Young Children
10-20-2017
Pros: Our whole family loved the pool with the waterslide. The view of the planes coming in was exciting for the kids, too.
Cons: There was not a complimentary breakfast, which is a very big perk for our family.
10.0
Elizabeth
Exceptional
Family with Teens
10-20-2017
Pros: Room
Cons: Had difficulty reaching airport shuttle driver - didn't answer phone in the middle of the night
10.0
Verified Hotel Guest
Exceptional
Family with Young Children
10-20-2017
Pros: Room was fantastic
Cons: Difficulty contacting driver for pickup at airport.
6.0
Laura
Pleasant
Traveling as Couple
10-20-2017
Pros:
Cons: The walls in the bathroom were not painted well, dirt underneath the sink on the wall. Room doors were dirty.
5.0
Benjamin
Fair
Solo Traveler
10-20-2017
Pros: Free parking and breakfast. The people where exceptionally nice.
Cons: Room seemed clean, yet I woke up with several bug bites, both nights. I didn't see these bugs, but I still have welts slowly healing. It was more expensive (almost double) then the Sheraton Montreal Airport I stayed months back.
8.0
Verified Hotel Guest
Very Good
Family with Young Children
10-20-2017
Pros: Good location near airport. Pool with lifeguard and 10-foot waterslide is great for kids. Helpful and friendly front desk. We needed an extra towel and it was brought to our room promptly after calling down to ask for it even though hotel was ful
Cons: Bathtub had minor damage. Maybe 3 or 4 cigarette burns? Made it look dirty even though it was clean. Our room was on the 3'd floor just above the ballroom. We could hear the late-night loud music enough for it to be somewhat annoying.
7.0
Verified Hotel Guest
Good
Business Traveler
10-20-2017
Pros: The staff was very helpful and polite.
Cons: The hotel is aging and not being renovated.
10.0
Verified Hotel Guest
Exceptional
Family with Young Children
10-20-2017
Pros: Very nice place with super slide at pool
Cons: Nope!
10.0
Verified Hotel Guest
Exceptional
10-20-2017
Pros: Close to airport
Cons: No
1.0
Fikri
Very Poor
Family with Young Children
10-20-2017
Pros:
Cons: The bath room was terrible. The shower will not drain water and keep accumulating. The Handel of the shower was very bad and difficult for me as an adult to use. Extremely disapointed
10.0
Ademola
Exceptional
Family with Young Children
10-20-2017
Pros: I loved the location. It worked well for us. The water slide was a great hit for the children and I was happy to use the gym! The gym is small but very useful
Cons:
8.5
Anonymous
Excellent
young couple
10-19-2017
Very good
Pros: Excellent room service, quiet/calm atmosphere. Near airport. Curtosy shuttle and airport shuttle were great.
Cons: No hot tub, pool was cold. Reception phone is muffled when calling to lobby.
7.5
Anonymous
Good
young couple
10-10-2017
Good
Pros:
Cons: There were 2 weddings and the restaurant was temporarily moved to the hallway. This was not an appropriate place to eat. It was noisy and not private.
9.2
Anonymous
Wonderful
young couple
10-10-2017
Superb
Pros: Friendly staff, shuttle to airport is excellent and bed is comfortable.
Cons: Bathroom needs upgrading and you are now charged for parking.
2.5
Anonymous
Poor
mature couple
10-09-2017
Very poor
Pros:
Cons:
10.0
Anonymous
Exceptional
mature couple
10-08-2017
Exceptional
Pros:
Cons:
10.0
Anonymous
Exceptional
review category group of friends
10-05-2017
Exceptional
Pros:
Cons:
10.0
Anonymous
Exceptional
review category group of friends
10-04-2017
Excellent stay
Pros: Excellent rooms, good location, good bar and facilities. Lovely Staff
Cons: Everything was perfect.
7.1
Edward
Good
young couple
10-03-2017
Good
Pros:
Cons:
6.3
Michel
Pleasant
solo traveller
09-27-2017
Pleasant
Pros:
Cons:
2.5
Anonymous
Poor
mature couple
09-22-2017
Very poor
Pros:
Cons:
10.0
Eric
Exceptional
review category group of friends
09-13-2017
Exceptional
Pros:
Cons:
8.8
Anonymous
Excellent
young couple
09-12-2017
Fabulous
Pros:
Cons:
7.5
Jimmy
Good
solo traveller
09-09-2017
Good
Pros: Everything
Cons:
4.2
Harold
Disappointing
review category group of friends
09-09-2017
I was charged extra for...
Pros:
Cons:
2.5
Anonymous
Poor
family with young children
09-07-2017
000
Pros: I didn't like anything about it
Cons: Too much noise and uncomfortable beds
7.1
George
Good
young couple
09-06-2017
Good
Pros:
Cons: The broken window could be fixed not just taped over.
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