In a convenient location, this newer property features all the amenities expected from the brand. Guests appreciate the various rooms styles including suites with sofa sleepers.
Meets AAA guest room security requirements. Smoke free premises. 102 units. 7 stories, interior corridors. Bath: shower only. Accessibility (Call).
valet and coin laundry, airport transportation, room service, area transportation-city wide.
1-7 night minimum stay, cancellation fee imposed.
OVERALL GUEST SCORE
Based on Ratings from 144 guests
Showing reviews 1 - 5 of 8
Cons: THE KING BED
Pros: Great location, near the highway, very good rooms. Nice bed. Staff was very helpfull.
Cons: Parking space feels insecure poor light. Very few english channels.
family with young children
Pros: The quality of the room and bead were great.
Cons: My daughter forgot her PJ and we call 6 hour after we left and they say that they did not find anything, that means to me that the cleaning staff stole the PJ. What would have happened if I had forgotten something of more value?
They gave us towels that where broken and all covered with bleach stains to get in to the pool that was not as clean as it should be.
It is a shame that a brand like HILTON allows this kind of issues on their hotels.
Pros: The hotel is in a quiet neighborhood very close to Galerias Querétaro and from it you are almost half way from every other place. The hotel is in a small shopping center with Bars, Pizza, Hair Saloon, pharmacy and other convenient stores.
Cons: Breakfast could be better.
Pros: Staff friendly and helpful
Cons: Airport shuttle not available as promised
Pros: Room was clean and comfortable.
Cons: Some little details, as they missed to place a soap bar in my room twice, and the coffee machine had the residues from a previous use. I asked about the parking and was told to leave my car where the staff could see it (!!!)
Cons: The hotel had a different rate than the one booking gave me and did nothing to fix it and where completely assuming reasons and excuses, totally not trained to deal with issues like this.