(4 max per room)
AAA Inspection Details
Overall Score: 3.8
Comprehensive amenities, style and comfort level.
Room
3.6
0
1
2
3
4
5
Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort
Bath
3.8
0
1
2
3
4
5
Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities
Public Areas
4.0
0
1
2
3
4
5
Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation
Top 20% at this Diamond Rating level, plus no recent member complaints. Our top rating for cleanliness and condition, too.
Top 25% of all hotels based on cleanliness and condition.
AAA Inspector Notes
This large all-inclusive adult resort features lavish public areas, comfy rooms, excellent service and a wide beach. Guests staying here can choose from standard, deluxe and junior suite rooms. Now more than 15 years old, the resort has cultivated an internationally dedicated clientele. Guest units are spread out among six different buildings. Some of the thoughtful in-room amenities include a pillow menu. If traveling for a special occasion, try to book the honeymoon guest unit that comes with a canopy bed or one of the privilege class-level guest units with personalized service and extra perks. In the spa area, guests enjoy use of the coed sauna and steam room. While this is an oceanfront property, the guest rooms do not really have a view of the ocean but rather tropical gardens and natural, lush landscaping. Meets AAA guest room security requirements. Smoke free premises. 288 units. 3 stories (no elevator), exterior corridors. Bath: shower only. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pet Friendly
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Resort Hotel
Location
Oceanfront. Mex 307 at KM 264.5; on Xpu-Ha Beach. Carr Cancun-Chetumal KM 264.5 77790.
Pool
outdoor.
Dining & Entertainment
8 restaurants, full bar, nightclub, entertainment.
Room Amenities
coffeemakers, wireless Internet, safes. Some: refrigerators.
Sports & Recreation
sauna, hot tub, steamroom, cabanas, self-propelled boats, scuba diving, snorkeling, recreation programs, game room, lawn sports, exercise room, spa.
Guest Services
valet laundry, airport transportation, room service.
Terms
age restrictions may apply.
AAA Members
Ratings and Reviews are the subjective opinion of individual consumers, travel agents or travel counselors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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