Beach Palace Cancun

AAA Inspector Rating
8.7
Very Good
17 Guest Ratings
Blvd Kukulcan KM 11.5
Cancún, QR - Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
4.4
Overall
Room4.4
Bath4.2
Public Areas4.5
ARATED
AAA Inspector Notes
This contemporary, all-inclusive resort features spacious guest rooms with modern decor, a variety of dining options, a luxurious spa and unique rooftop swimming pools. Don't want to get out of the pool? Then this is your place, as the property features three swim-up bars. Meets AAA guest room security requirements. Smoke free premises. 287 units. 14 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Contemporary Resort Hotel
Location
Oceanfront. In Zona Hotelera; across from lagoon. Blvd Kukulcan KM 11.5.
Pool
heated outdoor.
Parking
valet only.
Dining & Entertainment
8 restaurants, full bar, entertainment.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, wireless Internet, safes.
Sports & Recreation
sauna, hot tub, steamroom, recreation programs, kids club, game room, exercise room, spa.
Guest Services
valet laundry, airport transportation, room service, child care.
Terms
cancellation fee imposed.

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 17 guests
Showing reviews 1 - 5 of 11
10.0
Anonymous
Exceptional
08-11-2017
I would recommend this hotel to anyone who has family, honeymooners, or friends. They make sure you are having fun, and taking care of. For example, they have some shows at night to provide some nightlife entertainment, and activities around the pool. We went on our honeymoon, and enjoyed our romantic dinner, wine, minibar, and hot tub! The staff even packed us a sack lunch because our checkout was early and we were not going to be able to eat breakfast. It is worth the extra money to get the ocean view balcony!!!
Pros: Everything about Beach Palace is over the top! The staff was professional, helpful, and friendly! For example, our A/C unit was not functioning correctly, but we called front desk and fixed it immediately. They memorized our names!
Cons: I did not like the resort credit, because it is basically a scam! They charge a tax of 16% which is not included in your resort credit and cannot be paid with your resort credit. Most of the exciting excursions are not park of the resort credit anyways.
8.0
Anonymous
Very Good
08-11-2017
Pros: Interesting all you can drink alcohol, makes for a different envirent along with the huge buffet.
Cons: The buffet as a primary source of dining was a dissapoontment.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Everything, will go to the same hotel when I go back.
Cons: Nothing liked everything
2.0
Anonymous
Poor
08-11-2017
Pros: Beach.
Cons: False advertising about amenities and all inclusive package. Credits at the hotel is a scam. Horrible service by some of the staff.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Palace Resorts are always an enjoyable experience
Cons: No
Showing reviews 1 - 5 of 11