Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
This contemporary, all-inclusive resort features spacious guest rooms with modern decor, a variety of dining options, a luxurious spa and unique rooftop swimming pools. Don't want to get out of the pool? Then this is your place, as the property features three swim-up bars.
Meets AAA guest room security requirements. Smoke free premises. 287 units. 14 stories, interior corridors.
sauna, hot tub, steamroom, recreation programs, kids club, game room, exercise room, spa.
valet laundry, airport transportation, room service, child care.
cancellation fee imposed.
OVERALL GUEST SCORE
Based on Ratings from 17 guests
Showing reviews 1 - 5 of 11
I would recommend this hotel to anyone who has family, honeymooners, or friends. They make sure you are having fun, and taking care of. For example, they have some shows at night to provide some nightlife entertainment, and activities around the pool. We went on our honeymoon, and enjoyed our romantic dinner, wine, minibar, and hot tub! The staff even packed us a sack lunch because our checkout was early and we were not going to be able to eat breakfast. It is worth the extra money to get the ocean view balcony!!!
Pros: Everything about Beach Palace is over the top! The staff was professional, helpful, and friendly! For example, our A/C unit was not functioning correctly, but we called front desk and fixed it immediately. They memorized our names!
Cons: I did not like the resort credit, because it is basically a scam! They charge a tax of 16% which is not included in your resort credit and cannot be paid with your resort credit. Most of the exciting excursions are not park of the resort credit anyways.
Pros: Interesting all you can drink alcohol, makes for a different envirent along with the huge buffet.
Cons: The buffet as a primary source of dining was a dissapoontment.
Pros: Everything, will go to the same hotel when I go back.
Cons: Nothing liked everything
Cons: False advertising about amenities and all inclusive package. Credits at the hotel is a scam. Horrible service by some of the staff.
Pros: Palace Resorts are always an enjoyable experience
Not worth the money at...
Cons: Service was slow and the dining facilities were not good very under staffed hotel.
Pros: Beach in front of hotel is beautiful and staff was friendly.
Cons: Room was not very clean upon arrival and had brown spots all around the tub and sink. Food is subpar. We paid for airport transfer through the hotel which was overpriced and not convenient.
I will be back
Pros: It was very romantic ... Food was good... But was wanting more Mexican food