Grand Park Royal Cancun Caribe

AAA Inspector Rating
8.7
Blvd Kukulcan KM 10.5
Cancun, QR 77500- Map It
Photos
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AAA Inspector Notes
Rooms at this all-inclusive hotel face the Caribbean and most offer balconies with spectacular views. Multiple themed restaurants offer a nice variety of choices for your dining pleasure. Multi-tiered room categories are offered, including prestigious villa accommodations with their own butler service and private, Bali-style beach beds. Smoke free premises. 344 units. 3-7 stories, interior/exterior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Resort Hotel
Location
Oceanfront. Windward side of Cancun Island. Blvd Kukulcan KM 10.5 77500 (Apdo Postal 353).
Pool
outdoor.
Parking
on-site and valet.
Dining & Entertainment
6 restaurants, full bar, entertainment.
Room Amenities
refrigerators, coffeemakers, wireless Internet (fee), safes.
Sports & Recreation
sauna, hot tub, steamroom, scuba diving, snorkeling, recreation programs, kids club, playground, exercise room, spa.
Guest Services
valet laundry, boarding pass kiosk, room service, child care.
Terms
N

Guest Ratings

OVERALL GUEST SCORE
Okay
Based on Ratings from 3 guests
Showing reviews 1 - 3 of 3
3.8
Tracy
Poor
family with young children
12-04-2015
Pros: Location
Cons: Not child friendly at all and very poor customer service!! The worse I have experienced in a long time!!
3.8
Anonymous
Poor
young couple
07-04-2015
Pros: Rooms are very well kept
Cons: This was our second stay here, and it was far worse the second time around. We had to pay extra after check-in to get a 'sea view' room. The butlers are nearly useless - never available, and can't actually bring drinks or food to guests. Mini bar was never refilled once during our stay. Things have changed since we visited in December.
10.0
Anonymous
Exceptional
family with young children
04-17-2015
Pros:
Cons: we booked a 3 room villa for our family with two little kids. on arrival we saw that it was actually 3 separate rooms with individual lock each on a different floor. it was of course impossible to leave the kids alone in a room! the hotel/booking.com did not show understanding! till now we were not given money back for not using one of the rooms!
Showing reviews 1 - 3 of 3