Hard Rock Hotel Cancun

AAA Inspector Rating
8.7
Excellent
216 Guest Ratings
Blvd Kukulcan KM 14.5
Cancun, QR 77500- Map It
Photos
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AAA Inspector Notes
This all-inclusive, rock 'n' roll-themed resort features lagoon- or ocean-view rooms with balconies, plus an extensive selection of fun resort activities. The guitar-shaped driveway is quite a sight. Though this may seem to be a grown-up "rocker" hotel, there are many activities for children, including a spectacular kids' club. Meets AAA guest room security requirements. Smoke free premises. 601 units, some two bedrooms. 8-12 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Resort Hotel
Location
Oceanfront. Windward side of Cancun Island. Blvd Kukulcan KM 14.5 77500.
Eco Certification
EarthCheck certifies and manages ecological practices for hotels worldwide, providing data that details each property's strengths, as well as plans for improvement
Pool
outdoor, heated outdoor.
Dining & Entertainment
7 restaurants, full bar, entertainment.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, wireless Internet, safes. Some: video games.
Sports & Recreation
sauna, hot tub, steamroom, scuba diving, snorkeling, tennis, recreation programs, kids club, playground, game room, exercise room, spa.
Guest Services
valet laundry, room service, child care.
Terms
3 day cancellation notice, in season.

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 216 guests
Showing reviews 1 - 5 of 37
10.0
Anonymous
Exceptional
family with older children
08-20-2016
Pros: I thought all the restaurants were wonderful and the food was very fresh. The shower head is the best part of the room and the beds slept well. The cleaning staff did a good job.
Cons: The room could have been a little cooler. Also whenever someone knocks on a door next to your room you can hear them very loudly. It would have been nice to find an elevator to go to some of the restaurants. l am older and climbing stairs a lot can be difficult.
8.3
Chris
Very Good
mature couple
08-08-2016
Pros: Excellent poolside service and great restaurant/bar service. Great MC and team at poolside / beach Great live music
Cons: The pool tables and other games tables location in the Smash Bar prevent optimal viewing of any musicians performing and reduce the potential atmosphere from good to a youth club. Activities could include organised tennis five a side on the courts available rather than beach
10.0
Joey
Exceptional
young couple
08-04-2016
Pros: The best place ever
Cons: That we had to leave so soon
10.0
Ivan
Exceptional
family with young children
07-11-2016
Pros: All
Cons:
6.7
Anonymous
Pleasant
review category group of friends
06-21-2016
Pros: Is a Great location. The beach is perfect.
Cons: The food is bad.
Showing reviews 1 - 5 of 37