Hard Rock Hotel Cancun

AAA Inspector Rating
8.7
Excellent
235 Guest Ratings
Blvd Kukulcan KM 14.5
Cancún, QR 77500- Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
4.1
Overall
Room4.0
Bath3.9
Public Areas4.4
AAA Inspector Notes
Inspector Pick (Social Scene): This place rocks, pun intended! It is totally my top pick for a lively atmosphere, lots entertainment and a great beach.
This all-inclusive, rock 'n' roll-themed resort features lagoon- or ocean-view rooms with balconies, plus an extensive selection of fun resort activities. The guitar-shaped driveway is quite a sight. Though this may seem to be a grown-up "rocker" hotel, there are many activities for children, including a spectacular kids' club. Meets AAA guest room security requirements. Smoke free premises. 601 units, some two bedrooms. 8-12 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Resort Hotel
Location
Oceanfront. Windward side of Cancun Island. Blvd Kukulcan KM 14.5 77500.
Eco Certification
EarthCheck certifies and manages ecological practices for hotels worldwide, providing data that details each property's strengths, as well as plans for improvement
Pool
outdoor, heated outdoor.
Parking
on-site and valet.
Dining & Entertainment
7 restaurants, full bar, entertainment.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, wireless Internet, safes. Some: video games.
Sports & Recreation
sauna, hot tub, steamroom, scuba diving, snorkeling, tennis, recreation programs, kids club, playground, game room, exercise room, spa.
Guest Services
valet laundry, room service, child care.
Terms
3 day cancellation notice, in season.

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 235 guests
Showing reviews 1 - 5 of 50
8.0
Michael
Very Good
11-17-2017
A party hotel for sure.. No stop loud music.. Lots of kids
Pros: Beach, food
Cons: Too many kids
8.0
Verified Hotel Guest
Very Good
Group Traveler
11-17-2017
Pros: The hotel was great. I enjoyed the food options and the entertainment by the pool and beach. They were helpful with planning excursions. Also they have a "nightclub" with a great DJ three times a week plus a foam party on Weds.
Cons: The beds were a little small but that's it.
8.0
Verified Hotel Guest
Very Good
Family with Young Children
11-17-2017
Pros: Location and food quality
Cons: The jacuzzi in the room. (it is too close to the bed)
1.0
Joel
Very Poor
Family with Teens
11-17-2017
Pros: Nothing
Cons: You sold me a room that didn't exist and then moved my reservation to another Hard Rock Hotel 50 miles away
8.0
Gilbert
Very Good
Traveling as Couple
11-17-2017
Pros: Great theme hotel with a lot going on at all times
Cons: the location of my room did not have the greatest view.
Showing reviews 1 - 5 of 50