The ultra-all-inclusive resort features modern yet elegant lobby areas, well-equipped guest rooms, multiple dining outlets and extensive pool activities. The contemporary rooms and proximity to the most popular clubs in Cancun make this spot attractive to Millennials, who come here to party. Pool areas are often boisterous with fun-filled pool games. The water here is much calmer than other Cancun beaches.
725 units. 6-15 stories, interior corridors. Accessibility (Call).
Pros: Good value. Excellent staff, always met your needs, good food. Very clean...great location. Beautiful Ocean front view. Can walk to shopping. Free lobby Wi-Fi. Well stocked fridge. AC worked great. Bed was very comfortable. Lots of hot water. Safe.
Cons: No free in room wifi. Seemed to be more spring breakers than we would expect from their policies. Had some trouble with room key cards demagnetizing. Beach wait service was spotty. Thought they could use more restrooms in public spaces.
Traveling as Couple
Pros: Everything was so clean and everyone was so friendly.
Cons: Did not like the food served in their restaurants. We ended eating outside the resort for dinners. Very disappointing.
Verified Hotel Guest
Family with Teens
Pros: The location of the hotel lies in the middle of the hotel zone, so it was easy and convenient to get around. The hotel staff do a great job of keeping the resort clean, they are constantly cleaning day and night.
Cons: We were supposed to be given free Wi-Fi in room, however we were not, even though I had a printed ad of theirs. Also this resort expects their guests to make dinner reservations 48 hours prior to arrival, but they do not have this noted on their website.
Verified Hotel Guest
Cons: Overall found all aspects of the hotel above standard, however morning coffee in the lobby would be a very nice feature, especially early morning while the husbands are waiting for their spouses to get ready.
Family with Young Children
Pros: The resort was beautiful, very well maintained, clean inside and out.
Cons: No not a thing.
Pros: Our room was excellent, but the other traveling companions had problems. A pipe burst in 1 room and soaked their belongings. A 3rd room had 2 single beds pushed together on wheels to make a double bed and the bed kept coming apart. The beach was great!
Cons: The food was somewhat bland and we could never book a reservation for the steakhouse. It could only be made 2 days in advance and we tried for 3 days at 8:00 AM (when desk opened) to book it 2 days in advance and was always told that it was fully booked.