Hotel RIU Cancun

AAA Inspector Rating
8.7
Very Good
18 Guest Ratings
Blvd Kukulcan KM 8.5
Cancún, QR 77500- Map It
Photos
X
AAA Inspector Rating Details (scale 1-5)
3.5
Overall
Room3.2
Bath3.2
Public Areas4.2
ARATED
AAA Inspector Notes
The ultra-all-inclusive resort features modern yet elegant lobby areas, well-equipped guest rooms, multiple dining outlets and extensive pool activities. The contemporary rooms and proximity to the most popular clubs in Cancun make this spot attractive to Millennials, who come here to party. Pool areas are often boisterous with fun-filled pool games. The water here is much calmer than other Cancun beaches. Smoke free premises. 725 units. 6-15 stories, interior corridors. Bath: shower only. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Resort Hotel
Location
Oceanfront. 6 mi (10 km) from downtown; in Corazon area. Blvd Kukulcan KM 8.5 77500.
Pool
outdoor.
Dining & Entertainment
5 restaurants, full bar, nightclub, entertainment.
Business Services
Available on premises
Room Amenities
refrigerators, wireless Internet (fee), safes.
Sports & Recreation
scuba diving, snorkeling, recreation programs, kids club, game room, exercise room, spa.
Guest Services
valet laundry, child care.
Terms
N

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 18 guests
Showing reviews 1 - 5 of 10
10.0
Anonymous
Exceptional
08-11-2017
Pros: The resort was beautiful, very well maintained, clean inside and out.
Cons: No not a thing.
8.0
Anonymous
Very Good
08-11-2017
Pros: The pools and beach. The room was beautiful but could have been cleaner.
Cons: The fact that you had to reserve 4 out of the 5 restaurants 2 days in advance and wait in line for 30 to 60 minutes daily to be able to eat in those restaurants. No other hotels that we have previously stayed at in Cancun you had to do that.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Everything was so clean and everyone was so friendly.
Cons: Did not like the food served in their restaurants. We ended eating outside the resort for dinners. Very disappointing.
7.0
Anonymous
Good
08-11-2017
Pros: The location of the hotel lies in the middle of the hotel zone, so it was easy and convenient to get around. The hotel staff do a great job of keeping the resort clean, they are constantly cleaning day and night.
Cons: We were supposed to be given free Wi-Fi in room, however we were not, even though I had a printed ad of theirs. Also this resort expects their guests to make dinner reservations 48 hours prior to arrival, but they do not have this noted on their website.
9.0
Anonymous
Wonderful
08-11-2017
Pros: Good value. Excellent staff, always met your needs, good food. Very clean...great location. Beautiful Ocean front view. Can walk to shopping. Free lobby Wi-Fi. Well stocked fridge. AC worked great. Bed was very comfortable. Lots of hot water. Safe.
Cons: No free in room wifi. Seemed to be more spring breakers than we would expect from their policies. Had some trouble with room key cards demagnetizing. Beach wait service was spotty. Thought they could use more restrooms in public spaces.
Showing reviews 1 - 5 of 10