Hyatt Zilara Cancun

AAA Inspector Rating
Blvd Kukulcan KM 11.5, Zona Hotelera
Cancún, QR 77513- Map It
Members save 10% or more and earn World of Hyatt points when booking AAA rates!
AAA Inspector Rating Details (scale 1-5)
4.6
Overall
Room4.4
Bath4.5
Public Areas4.9
ARATED
AAA Inspector Notes
Upscale and adult-oriented, this all-inclusive resort offers many dining options and a well-appointed spa. Enjoy the brand-new fitness center and a lap pool that has an incredible lagoon view. Smoke free premises. 307 units. 8 stories, interior/exterior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Resort Hotel
Location
Oceanfront. Across from lagoon. Blvd Kukulcan KM 11.5, Zona Hotelera 77513 (Blvd Kukulkan KM 11.5, Zona Hotelera).
AAA Benefit
Members save 10% or more and earn World of Hyatt points when booking AAA rates!
Pool
heated outdoor.
Parking
on-site and valet.
Dining & Entertainment
6 restaurants, full bar, entertainment.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, wireless Internet, safes.
Sports & Recreation
sauna, hot tub, steamroom, scuba diving, snorkeling, recreation programs, bicycles, game room, exercise room, spa.
Guest Services
valet laundry, airport transportation, room service.
Terms
cancellation fee imposed, resort fee.

Guest Ratings

OVERALL GUEST SCORE
Wonderful
Based on Ratings from 768 guests
Showing reviews 1 - 5 of 50
10.0
Randall
Exceptional
Traveling as Couple
02-23-2018
Pros: The staff and the cleanliness
Cons: How early they closed down the outside bars and pool area .
10.0
Charyl
Exceptional
Group Traveler
02-23-2018
Pros: The rooms were very nice, great view, great proximity to the ocean. A classy group of people. I would recommend this hotel to my friends!
Cons: Not a great selection of wine, and the prices were a little too high. The Mexican restaurant wasn't that good, but everything else was really good.
10.0
Maria
Exceptional
Traveling as Couple
02-23-2018
Pros: love the hotel been there 5 times
Cons:
10.0
Gary
Exceptional
Traveling as Couple
02-23-2018
Pros: The only issue was the A/C was spotty and around 78 F or 24 C. Otherwise perfect and the food was great!
Cons:
10.0
Xunqi
Exceptional
review category group of friends
02-15-2018
Exceptional
Pros: Warm welcome and friendly staffs. All the rooms have sea view, and the massage bathtub is excellent, I really like it :) Also we really enjoy our time in pools. Fascinating experience, would like to book this hotel in the future!
Cons: nothing
Showing reviews 1 - 5 of 50