Krystal Grand Punta Cancun

AAA Inspector Rating
Blvd Kukulcan KM 8.5
Cancún, QR 77500- Map It
Photos
X
AAA Inspector Rating Details (scale 1-5)
3.7
Overall
Room3.7
Bath3.5
Public Areas4.0
ARATED
AAA Inspector Notes
This stylishly contemporary hotel at the northern end of Cancún Island boasts a beautiful swimming beach. All rooms have balconies, and most offer incredible views. Meets AAA guest room security requirements. 295 units. 14 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Oceanfront. North end of Zona Hotelera. Blvd Kukulcan KM 8.5 77500.
Pool
outdoor, heated outdoor.
Parking
on-site and valet.
Dining & Entertainment
5 restaurants, full bar, entertainment.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, wireless Internet (fee), safes.
Sports & Recreation
sauna, hot tub, fishing, scuba diving, snorkeling, recreation programs, kids club, exercise room, spa.
Guest Services
valet laundry, airport transportation, room service, child care.
Terms
5 night minimum stay - seasonal, 15 day cancellation notice, in season-fee imposed.

Guest Ratings

OVERALL GUEST SCORE
Good
Based on Ratings from 858 guests
Showing reviews 1 - 5 of 50
10.0
Albert
Exceptional
Solo Traveler
11-17-2017
Pros:
Cons: Prices on the food are high.
5.0
Verified Hotel Guest
Fair
Family with Teens
11-17-2017
Pros: The location! Beautiful beach and close to the action. The Grille restaurant was nice for lunch. The gym was good as well.
Cons: The male front desk staff was rude. We stayed at the hotel again a week later for a night. Upon check in, I debated giving the person behind me my spot in line so i would get the smiling woman but decided to give him another chance...equally unpleasant.
4.0
Verified Hotel Guest
Disappointing
Group Traveler
11-17-2017
Pros: The location of the hotel is perfect as is the view from most rooms. Rooms are 2.5 star quality at best. Bathroom was horrible. Service is not good most places at the hotel. Staff is rude and not helpful.
Cons: Rude staff. Horrible rooms and bathroom. Bad service.
10.0
Verified Hotel Guest
Exceptional
Family with Teens
11-17-2017
Pros: The hotel's location, coupled with it's restaurants and beach section are fantastic! Highly recommended!
Cons:
6.0
Daniel
Pleasant
Traveling as Couple
11-17-2017
Pros: The location was great. Close to a lot of the attractions and on the north side of Cancun so it was busy.
Cons: The mattresses were uncomfortable and the hotel overall was loud. We paid for an ocean view and the first night their was so much noise/partying until 3:00am that we moved to the top floor with very limited view and the staff was not accommodating.
Showing reviews 1 - 5 of 50