Le Blanc Spa Resort

AAA Inspector Rating
8.7
Exceptional
98 Guest Ratings
Blvd Kukulcan KM 10, Zona Hotelera
Cancún, QR 77500- Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
5.0
Overall
Room5.0
Bath5.0
Public Areas5.0
Service5.0
BEST OF 5 DIAMOND
ARATED
AAA Inspector Notes
This contemporary, all-inclusive resort caters to the discriminating adult traveler. Rooms offer luxurious amenities, including smart televisions to use with your personal media. Each floor is assigned a butler to ensure that a stay here is unforgettable. Smoke free premises. 260 units. 9 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Contemporary Resort Hotel
Location
Oceanfront. Between Plaza Caracol and La Isla Shopping Center; across from Plaza Flamingo, Cancun Island. Blvd Kukulcan KM 10, Zona Hotelera 77500 (Blvd Kukulcan KM 10, Zona Hotelera).
Pool
heated outdoor.
Parking
valet only.
Dining & Entertainment
5 restaurants, full bar, entertainment.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, wireless Internet, safes.
Sports & Recreation
sauna, hot tub, steamroom, recreation programs, exercise room, spa.
Guest Services
valet laundry, airport transportation, room service.
Terms
age restrictions may apply, cancellation fee imposed.

Guest Ratings

OVERALL GUEST SCORE
Exceptional
Based on Ratings from 98 guests
Showing reviews 1 - 5 of 50
10.0
Amanda
Exceptional
Traveling as Couple
11-17-2017
The hotel was beautiful and amazing. The service was impeccable. The wine list was not good. The food for the most part was very good, however in several instances it arrived with different ingredients than described. For example, we ordered an appetizer of shrimp stuffed portobello and I believe that it was squid rather than shrimp...still a little unsure of what I ate. Another time, ordered a salad and it arrived with grapefruit and blueberries which were a delightful surprise as this was not listed on the menu, however when ordered again, no grapefruit or blueberries. Also ordered a pizza which was described as fresh portobello mushrooms and it arrived with canned mushrooms. It was all very good, just not as listed. The waiters also couldn't describe things very well as they did not speak very good english. Overall, the hotel was amazing and we will definitely go back!
Pros: The Le Blanc was a wonderful hotel. The service was impeccable. The hotel, both inside and out, was clean and beautiful.
Cons: The wine selection was not good - Barefoot was the US wine. The food that you ordered did not arrive as described in the menu...different ingredients
10.0
Janice
Exceptional
Traveling as Couple
11-17-2017
The best way to describe the hotel is to tell how we were greeted after a long wait at the airport checkin and customs. The driver held the door for us. The man greeting us at the front of the hotel, had a cool, scented towel for us. The next man had an orchid for me and a drink for my husband and me. The check-in person sat us at a desk and quickly checked us in. Then we were told whenever we were ready, a tour of the hotel was available. Our luggage was brought to our beautiful room and we were able to relax. We relaxed for the next 6 days!!
Pros: The staff was excellent. Everyone was friendly and helpful. If we needed something they got it for us.
Cons: Having to ride the bus to shop. Would have liked a transport.
10.0
Georgia
Exceptional
Traveling as Couple
11-17-2017
Pros: Free wifi, spa, food, service, towels, pillows,warm neck pillows, free beach bag and slippers, free calls to states from room phone, quiet pools, adults only
Cons: marketing hotel membership; sterile look of surroundings (with so much white)
8.0
Verified Hotel Guest
Very Good
Traveling as Couple
11-17-2017
Pros: Infinity pool overlooking the ocean was incredible, staff and service were top notch as was the food. Quiet and relaxing resort for adult couples.
Cons: Beach was covered with seaweed all week as a result of a storm that passed the day before we arrived. Moisture and condensation was so substantial that everything in the room became very damp and did not dry, at some points the ceiling literally dripped
10.0
Verified Hotel Guest
Exceptional
11-17-2017
Pros: I have stayed at many 5 star hotels, including resorts. Our experience at Le Blanc was flawless. What set Le Blanc apart from other places was the staff. The staff are incredibly nice, extremely professional, and truly take care of you during your stay
Cons:
Showing reviews 1 - 5 of 50