Live Aqua Cancun

8.7
Wonderful
380 Guest Ratings
Blvd Kukulcan KM 12.5, Zona Hotelera
Cancún, QR 77500- Map It
Photos
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AAA Inspector Notes
The aroma, a secret blend with a hint of mint, immediately soothes you upon entering this resort. Rooms have a modern Zen feel thanks to a blue-green color scheme and ceramic and glass tiles. Each guest room has a balcony with views of the water. Not evaluated. Facilities, services, and décor characterize an upscale property.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Contemporary Resort Hotel
Location
Oceanfront. Windward side of Cancun Island. Blvd Kukulcan KM 12.5, Zona Hotelera 77500 (Blvd Kukulcan KM 12.5, Zona Hotelera).
Terms
N

Guest Ratings

OVERALL GUEST SCORE
Wonderful
Based on Ratings from 380 guests
Showing reviews 1 - 5 of 50
10.0
William
Exceptional
Traveling as Couple
11-17-2017
Pros: The best part about this hotel is the customer service.
Cons: could use more of an uptempo music in the pool area.
9.0
Maria
Wonderful
Traveling as Couple
11-17-2017
Pros: Staff. Adults only. Pools.
Cons: Some restaurants could have been better.
3.0
Nanchang
Poor
Family with Teens
11-17-2017
Pros: The staff was friendly, and location of the hotel is good. Guests were all adults; there was no small children running around.
Cons: Food safety is a concern. We dined in the hotel from Dec 22 through Dec 28, 2016. My son started a severe diarrhea and fever in the afternoon of Dec 26. we never had any food outside of the hotel. It was bacteria infection determined by doctor in the US.
9.0
Verified Hotel Guest
Wonderful
Group Traveler
11-17-2017
Pros: The staff was exceptional. The food was incredible. The views were breath taking. The spa was amazing (and affordable). Did I mention the staff? Without exception, EVERY staff member we interacted with was friendly, helpful and knowledgeable.
Cons: When you go outside the resort, the Lee side of the building has a strong odor of sewage. It wasn't a big deal and we didn't notice it inside the building at all.
9.0
Sheila
Wonderful
Traveling as Couple
11-17-2017
Pros: The view is fantastic. The staff treats you well. The rooms are clean, though show some wear. They give plenty of towels, pillows, and blankets. The bed was comfortable and I liked the extra attention given to us for my husbands birthday.
Cons: The drinks seemed to be weaker than you'd think. The internet was spotty, didn't load as well as it should have.
Showing reviews 1 - 5 of 50