Marriott CasaMagna Cancun Resort

AAA Inspector Rating

8.7

Excellent

344 Guest Ratings

Blvd Kukulcan, Retorno Chac L-41

Cancún, QR 77500- Map It

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AAA Inspector Rating Details (scale 1-5)

3.9

Overall

Room3.6

Bath3.9

Public Areas4.3

AAA Inspector Notes

Inspector Pick (Value): I stayed here with my family and we all loved it. The prices were reasonable and they offer many restaurants, a great location and an excellent beach.

A spacious, luxurious lobby and a large oceanfront pool area complement the stylish rooms at this resort hotel. Rooms feature newly renovated bathrooms and excellent bedding. Smoke free premises. 450 units. 6 stories, interior corridors. Bath: shower only. Accessibility (Call).

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Amenities & Services

WiFi

Swimming Pool

Pets Allowed

Fitness Center

ECO Friendly

Electric Charging

Accessible

Business Center

Type

Resort Hotel

Location

Oceanfront. Blvd Kukulcan KM 16; windward side of Cancun Island. Blvd Kukulcan, Retorno Chac L-41 77500 (Blvd Kukulcan, Retorno Chac L-41).

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Pool

heated outdoor.

Dining & Entertainment

6 restaurants, also, La Capilla Argentina, Mikado, see separate listings, full bar, entertainment.

Business Services

Available on premises

Room Amenities

refrigerators, coffeemakers, pay movies, wireless Internet (fee), safes. Some: high-speed Internet (fee).

Sports & Recreation

sauna, hot tub, scuba diving, snorkeling, tennis, recreation programs, kids club, playground, exercise room, massage.

Guest Services

valet laundry, boarding pass kiosk, room service, child care.

Guest Ratings

OVERALL GUEST SCORE

Excellent

Based on Ratings from 344 guests

Showing reviews 1 - 5 of 50

10.0

Anonymous

Exceptional

07-14-2017

Pros: Everything everyone was very friendly

Cons: Nothing everything was perfect

9.0

Anonymous

Wonderful

07-14-2017

Pros: Great staff! Great restaurants! Great facilities!

Cons: The rooms are a beat old, although their maintenance is very good. The pool has a ledger that hides the beach.

10.0

Anonymous

Exceptional

07-14-2017

Pros: Nice clin and very quait

Cons:

6.0

Anonymous

Pleasant

07-14-2017

Pros: J

Cons: The staff were very courteous. My main complaint was my room wasn't cleaned once during my 2 night stay.gpod food selections,however,taste just ok.hot tub needs updating.nees activities.no water aerobics.can take quick bus ride to shopping.not much outsi

9.0

Anonymous

Wonderful

07-14-2017

Pros: Cheap price and prime location at the beach

Cons: Internet was not free in the room as the reservation said. Business services or computer use was expensive. Staff only do good excellent job when tipping. ATM machines was broken. Did not have choice of room type.

8.0

Anonymous

Very Good

07-14-2017

Pros: I liked the staff. They were friendly. And I really liked that it was across the street from a McDonalds and a 7-11 to cut down on some snack food costs.

Cons: No free wifi. Really? It's 2016.

10.0

Anonymous

Exceptional

07-14-2017

Pros: Location of the hotel was great at the Southern end of the hotel strip about 20-25 minutes from the airport.

Cons: There is a charge for use of wifi internet in the rooms. Free wifi is available in public areas of hotel though.

8.0

Anonymous

Very Good

07-14-2017

Pros: Upon arrival to the time of my departure I felt welcomed. From the individuals at the from desk who checked me in to hotel employee who was amazing at letting me know the best spots.

Cons: The internet was not free in the room, so I had to come to lobby to reach friends at other hotels to know where to meet them.

7.0

Anonymous

Good

07-14-2017

Pros: The Food in the hotel was very good, did not get anything we did not like.

Cons: Got skin infection from the hotel pool/Jacuzzi. which made a trip disappointing. That is the last thing you want form a 4 star hotel. Location of hotel is bit far from the downtown. Both my and my friend got it.

10.0

Anonymous

Exceptional

07-14-2017

Pros: staff clean room great food could not be more pleased this hotel had the charm of mexico .

Cons: no

7.0

Anonymous

Good

07-14-2017

Pros: The service and staff was amazing!!!

Cons: The room smelt like mold and was out dated kinda gross.

10.0

Anonymous

Exceptional

07-14-2017

Pros: We loved everything about this hotel. Service was excellent, everyone did their best to make our stay better.

Cons:

10.0

Anonymous

Exceptional

07-14-2017

Pros: service

Cons:

10.0

Anonymous

Exceptional

07-14-2017

Pros: The view was stunning.

Cons: The hotel was great But leaving the hotel to go to dinner when we were pulled over by a corrupt police officer. He demanded we pay him $100 US cash for not wearing a seatbelt when we saw we only had $3 and a credit card he said nevermind and let us go.

8.0

Anonymous

Very Good

07-14-2017

Pros: Clean and Calm

Cons:

10.0

Anonymous

Exceptional

07-14-2017

Pros: Beautiful, well located, very clean, incredible staff, great beach

Cons: Absolutely nothing. We plan to return

10.0

Anonymous

Exceptional

07-14-2017

Pros:

Cons: No

9.2

Anonymous

Wonderful

11-27-2016

Superb

Pros:

Cons:

9.6

Anonymous

Exceptional

10-07-2016

Exceptional

Pros:

Cons:

9.2

Anonymous

Wonderful

09-21-2016

Superb

Pros:

Cons:

10.0

Anonymous

Exceptional

06-29-2016

Exceptional

Pros:

Cons:

8.3

Anonymous

Very Good

06-21-2016

Very good

Pros:

Cons:

10.0

Anonymous

Exceptional

05-26-2016

Exceptional

Pros:

Cons:

9.6

Anonymous

Exceptional

04-15-2016

Exceptional

Pros:

Cons:

10.0

Anonymous

Exceptional

03-15-2016

Exceptional

Pros:

Cons:

8.3

Anonymous

Very Good

01-17-2016

Very good

Pros:

Cons:

10.0

Anonymous

Exceptional

01-05-2016

Exceptional

Pros:

Cons:

10.0

Anonymous

Exceptional

12-31-2015

Exceptional

Pros:

Cons:

10.0

Anonymous

Exceptional

12-07-2015

Exceptional

Pros:

Cons:

10.0

Anonymous

Exceptional

12-07-2015

Exceptional

Pros:

Cons:

6.7

Anonymous

Pleasant

11-26-2015

Pleasant

Pros:

Cons:

9.2

Anonymous

Wonderful

11-26-2015

Superb

Pros:

Cons:

9.6

Anonymous

Exceptional

11-11-2015

Exceptional

Pros:

Cons:

9.6

Anonymous

Exceptional

10-29-2015

Exceptional

Pros:

Cons:

10.0

Anonymous

Exceptional

10-23-2015

Exceptional

Pros:

Cons:

10.0

Anonymous

Exceptional

10-10-2015

Exceptional

Pros:

Cons:

10.0

Anonymous

Exceptional

09-29-2015

Exceptional

Pros:

Cons:

10.0

Anonymous

Exceptional

07-28-2015

Very relaxing experiece

Pros:

Cons:

8.8

Anonymous

Excellent

05-12-2017

Fabulous

Pros: Perfect private beach and staff.

Cons: The temperature of the shower is unstable

9.6

Anonymous

Exceptional

03-18-2017

Exceptional

Pros: The location was perfect, the staff very friendly. Filtering cars entrance at the gate added a feeling of safety. The food was excellent and rather cheap. The sunrise was GORGEOUS from the balcony or the beach.

Cons: One of the elevators was down for a few days so we had to wait or take the stairs a few times to the 5th floor.

7.1

Anonymous

Good

01-07-2016

Won't choose it any more.

Pros: The service is good.

Cons: I booked the ocean view room for 4 nights, the room is too small and like a 4 star hotel, and the ocean view, just own a small part of the sea. The wifi is slow too.

9.2

Anonymous

Wonderful

12-17-2015

Superb

Pros: Great looking hotel with nice private beach. Staff was nice and friendly. Not very crowded in mid December and very good value for money. We enjoyed all the meals we had at the hotel.

Cons: Room had a funny smell and was a bit noisy due to renovation work being carried out at the nearby jw Marriott

6.7

Anonymous

Pleasant

07-26-2015

So so

Pros: Location, breakfast

Cons: Old hotel, need renovation

10.0

Anonymous

Exceptional

06-25-2017

Exceptional

Pros:

Cons:

10.0

Anonymous

Exceptional

12-28-2016

Exceptional

Pros:

Cons:

10.0

Anonymous

Exceptional

03-29-2016

Exceptional

Pros:

Cons:

10.0

Anonymous

Exceptional

12-20-2015

Exceptional

Pros:

Cons:

10.0

Anonymous

Exceptional

10-30-2015

Exceptional

Pros:

Cons:

9.2

Anonymous

Wonderful

09-17-2015

Superb

Pros:

Cons:

8.3

Anonymous

Very Good

06-26-2017

Very good

Pros: Amazing beache service.

Cons: No fridge in the room.

Showing reviews 1 - 5 of 50