Moon Palace Golf & Spa Resort

AAA Inspector Rating
8.7
Carr Cancun-Chetumal KM 307
Cancún, QR 77500- Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
4.3
Overall
Room3.9
Bath4.1
Public Areas5.0
AAA Inspector Notes
Inspector Pick (Classification): I'm amazed by the vast number of things to do here that will entertain me. I know once I register, I would not have any reason to leave.
This resort, the largest in Mexico, offers everything you could possibly desire for your dream vacation. The guest rooms are spacious, and the in-room hot tub is a special treat. In addition to an outstanding kids club, there's a large teen club with a huge variety of video and table games sure to please any 13- to 18-year-old. An exciting wave pool and a waterslide are two fun recreational additions that make this an ideal family vacation choice. Smoke free premises. 2304 units, some kitchens. 3 stories, interior/exterior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Resort Hotel
Location
Oceanfront. Mex 307, 5 mi (8 km) s of Cancun International Airport. Carr Cancun-Chetumal KM 307 77500.
Eco Certification
EarthCheck certifies and manages ecological practices for hotels worldwide, providing data that details each property's strengths, as well as plans for improvement
Pool
outdoor, heated outdoor.
Parking
on-site and valet.
Dining & Entertainment
14 restaurants, full bar, nightclub, entertainment.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, wireless Internet, safes.
Sports & Recreation
sauna, hot tub, steamroom, scuba diving, snorkeling, regulation golf, miniature golf, tennis, recreation programs, kids club, bicycles, playground, game room, trails, exercise room, spa.
Guest Services
valet laundry, airport transportation, room service, child care.
Terms
cancellation fee imposed.

Guest Ratings

OVERALL GUEST SCORE
Good
Based on Ratings from 65 guests
Showing reviews 1 - 5 of 38
10.0
Verified Hotel Guest
Exceptional
Family with Young Children
11-17-2017
Pros: Beautiful hotel..staff was great, facilities were great,spa was great, shows were great, we had a fantastic time! Kids had a great time..staff were very attentive towards them
Cons: Mosquitos were out in full force..time share salesmen were a little pushy
9.0
Antoine
Wonderful
11-17-2017
Pros: The service was amazing
Cons: Margaritas at Sunrise not so good. Difficult to get wash cloths
8.0
Elizabeth
Very Good
Traveling as Couple
11-17-2017
Pros:
Cons: They did not seem to clean up the trash. There were cups at the bottom of the pools and trash all around. It was a great family resort but not a good option for a couple trying to get away.
9.0
Verified Hotel Guest
Wonderful
Traveling as Couple
11-17-2017
Pros: The food was amazing.
Cons: The beach is not great. Water is a little murky.
10.0
Anonymous
Exceptional
mature couple
11-13-2017
Exceptional
Pros:
Cons:
Showing reviews 1 - 5 of 38