Paradisus Cancun Resort

AAA Inspector Rating
8.7
Excellent
100 Guest Ratings
Blvd Kukulcan KM 16.5
Cancún, QR 77500- Map It
Photos
X
AAA Inspector Rating Details (scale 1-5)
4.2
Overall
Room4.1
Bath3.7
Public Areas4.8
AAA Inspector Notes
Guest rooms feature decorative stone tile flooring, excellent bedding and private balconies. The open lobby includes amazing landscaping; the vines and flowers give it a unique, tropical appeal. One of the largest properties in the Hotel Zone, this resort includes extensive beach and water activities, a spa and several restaurants. For exclusivity, book a room in the hotel's Red Level section. Meets AAA guest room security requirements. Smoke free premises. 666 units. 6-8 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Resort Hotel
Location
Oceanfront. Windward side of Cancun Island. Blvd Kukulcan KM 16.5 77500.
Eco Certification
EarthCheck certifies and manages ecological practices for hotels worldwide, providing data that details each property's strengths, as well as plans for improvement
Pool
outdoor.
Parking
on-site and valet.
Dining & Entertainment
8 restaurants, also, TEMPO Contemporary Cuisine by Martin Berasategui, see separate listing, full bar, nightclub, entertainment.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, wireless Internet, safes.
Sports & Recreation
sauna, hot tub, steamroom, cabanas, fishing, scuba diving, snorkeling, regulation golf, tennis, recreation programs, kids club, playground, game room, exercise room, spa.
Guest Services
valet laundry, room service, child care.
Terms
N

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 100 guests
Showing reviews 1 - 5 of 50
7.0
Jenny
Good
Group Traveler
09-15-2017
Reasonably priced rooms, but eating and drinking there is not good/expensive. Friendly. Well located for Hotel Zone. Far from downtown, though.
Pros: Friendly staff, lovely beach, nice pool. Pretty inside.
Cons: Everything costs extra. No free coffee in room. It cost us $60 to put a third person in our room even though we had two double beds.
3.0
Lisa
Poor
null
09-15-2017
They did not follow the price Will not go back to this hotel anymore. no customer value can be found.
Pros:
Cons:
7.5
Dominic
Good
family with young children
09-04-2017
Great fun.
Pros: Good food
Cons: Some trips through BD Travel in the hotel were not what we asked for.
8.8
Dorota
Excellent
family with young children
08-15-2017
Very good stay
Pros: Location, restaurants,the best is Vento restaurant, internet ,drinks, atmosphere
Cons: Not enough evening entertainment for family and people under 18 years old
4.6
Oksana
Disappointing
family with young children
08-15-2017
Would never stay there again
Pros: The rooms were clean. Buffet was ok, nothing extra ordinary, the steak house was good.
Cons: The humidity in the halls and lobby is terrible, really didn't like the hanging ones all over, indoor pools with fish alsoco tributes to that humidity. Pool area had construction all over, not enough chairs and covers for guests. Very old style hotel. Beach was super rocky to get in the sea, big waves most of the time. One of my kids stepped on glass walking barefoot in the hall. The area for the shows is tiny so there's not enough space for everyone to sit and enjoy. The hotel initially gave one of the worst rooms even after being asked prior to the trip of view rooms. Had to fight for it.
Showing reviews 1 - 5 of 50