Paradisus Cancun Resort

AAA Inspector Rating
8.7
Excellent
100 Guest Ratings
Blvd Kukulcan KM 16.5
Cancún, QR 77500- Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
4.2
Overall
Room4.1
Bath3.7
Public Areas4.8
AAA Inspector Notes
Guest rooms feature decorative stone tile flooring, excellent bedding and private balconies. The open lobby includes amazing landscaping; the vines and flowers give it a unique, tropical appeal. One of the largest properties in the Hotel Zone, this resort includes extensive beach and water activities, a spa and several restaurants. For exclusivity, book a room in the hotel's Red Level section. Meets AAA guest room security requirements. Smoke free premises. 666 units. 6-8 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Resort Hotel
Location
Oceanfront. Windward side of Cancun Island. Blvd Kukulcan KM 16.5 77500.
Eco Certification
EarthCheck certifies and manages ecological practices for hotels worldwide, providing data that details each property's strengths, as well as plans for improvement
Pool
outdoor.
Parking
on-site and valet.
Dining & Entertainment
8 restaurants, also, TEMPO Contemporary Cuisine by Martin Berasategui, see separate listing, full bar, nightclub, entertainment.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, wireless Internet, safes.
Sports & Recreation
sauna, hot tub, steamroom, cabanas, fishing, scuba diving, snorkeling, regulation golf, tennis, recreation programs, kids club, playground, game room, exercise room, spa.
Guest Services
valet laundry, room service, child care.
Terms
N

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 100 guests
Showing reviews 1 - 5 of 50
4.0
Anonymous
Disappointing
07-21-2017
I was one day late and had no way to call the hotel from where my vehicle broke down in Belize. When I arrived they said that they had been only paid for one night as a no show and that in order for me to have a room I would have to give them a $199 deposit to get into the room. I had no choice but to give them the deposit with their promise to get the rest of the money that was originally paid from the agency you booked through. I don't know that they have done this yet.
Pros: It has a very impressive look and very clean
Cons: I arrived one day late due to vehicle breakdown in Belize. When I got to the hotel.....they made me make a $199 deposit to even get in my room
7.0
Anonymous
Good
07-21-2017
Reasonably priced rooms, but eating and drinking there is not good/expensive. Friendly. Well located for Hotel Zone. Far from downtown, though.
Pros: Friendly staff, lovely beach, nice pool. Pretty inside.
Cons: Everything costs extra. No free coffee in room. It cost us $60 to put a third person in our room even though we had two double beds.
10.0
Anonymous
Exceptional
07-21-2017
Great hotel!
Pros: The rooms and staff.
Cons: The location, It was a little far from the strip.
6.0
Anonymous
Pleasant
07-21-2017
Nice and clean and great pool and beach, but a bit sticky about coffee charges in room and all that was not clear on check out it added $25 extra dollars for coffee and for just opening the darn fridge in room and we took nothing yet they have buffet dinning crazy.
Pros: Too corporate orientated -there were business people all over with lanyards and ids and corporate signs.
Cons: Too corporate orientated I went top forget business.
10.0
Anonymous
Exceptional
07-21-2017
Pros: Hotel Employee Service level at the Paradisus is phenomenal. Service is excellent. Food is delicious. No complaints.
Cons:
Showing reviews 1 - 5 of 50