Secrets The Vine Cancun

AAA Inspector Rating
8.7
Wonderful
649 Guest Ratings
Retorno del Rey 38, Zona Hotelera
Cancun, QR 77500- Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
4.5
Overall
Room4.5
Bath4.2
Public Areas4.8
Service5.0
AAA Inspector Notes
Inspector Pick (Eclectic/Unusual): If you're a wine lover, like me, then you'll appreciate this chic high rise resort where everything revolves around the "nectar of gods".
This chic, upscale high-rise is one of Cancun's latest all-inclusive resorts. Rooms feature excellent bedding and ample closet space. The bathrooms are spacious with excellent upscale shower fixtures. "The Vine" name comes from the property's wine cellar that boasts more than 4,000 bottles and offers daily tastings. Gourmet food, prepared by talented chefs, is showcased in the multiple upscale restaurants. The many activities include a luxurious spa, several swimming pools and a well-equipped exercise facility with panoramic ocean views. The fitness room is open from 6 am to 8 pm. The luxurious spa with 14 treatment rooms features a built-in cenote, which always hits a high note with guests. The hotel is uniquely positioned to take advantage of the many vistas that provide stunning views of the ocean, lagoon and city lights of Cancun. Upgrade to a master or honeymoon suite for optimum comfort; these units even include an oversized tub. Smoke free premises. 497 units, some two bedrooms. 18 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Contemporary Resort Hotel
Location
Oceanfront. Just e of jct Blvd Kukulcan KM 14.5. Retorno del Rey 38, Zona Hotelera 77500 (Retorno del Rey 38, Zona Hotelera).
Pool
heated outdoor.
Parking
valet only.
Dining & Entertainment
7 restaurants, full bar, nightclub, entertainment.
Business Services
Available on premises
Room Amenities
coffeemakers, pay movies, high-speed Internet, wireless Internet, safes.
Sports & Recreation
sauna, hot tub, steamroom, scuba diving, snorkeling, recreation programs, game room, lawn sports, exercise room, spa.
Guest Services
valet laundry, luggage security pick-up, airport transportation, room service, area transportation-shopping centers.
Terms
4 night minimum stay - seasonal, age restrictions may apply, 3 day cancellation notice.

Guest Ratings

OVERALL GUEST SCORE
Wonderful
Based on Ratings from 649 guests
Showing reviews 1 - 5 of 50
10.0
Yongbae
Exceptional
family with young children
05-18-2017
Pros: perfect
Cons: nothing
5.4
Tracy
Fair
review category group of friends
05-16-2017
Pros: Beautiful design and spacious. Great access to the beach. Food was delicious.
Cons: The staff constantly bothered guests with pushing additional charges. Each night wine lists were put in front of us all extra charged. The spa staff went around the pool to push you to book very expensive treatments. Not what I want on holiday and the reason I booked all inclusive. Very busy hotel with lines for breakfast and dinner. Couldn't get loungers by the pool due to weddings being held and all guests crammed into smaller pool area due to functions being held. Bathrooms throughout the hotel very dirty given the rating of the hotel. All the cocktails and drink mixes were either low fat or sugar free with no option except breakfast had fresh fruit juices. Low quality drinks even if premium alcohol.
10.0
Nya
Exceptional
young couple
05-16-2017
Pros: We had our wedding and honeymoon at Secrets The Vine. It was everything my husband and I hoped for. Beautiful resort, staff is amazing, food is great, lots to do at Secrets The Vine. Best Vacation Ever!!!!
Cons:
9.6
Deea
Exceptional
review category group of friends
05-12-2017
Pros: The hotel is amazing. Beach blue and clean, swimming pools lovely. All inclusive food and drinks makes it great value for money. The rooms were lovely and the view from the balcony simply breathtaking. There are also activities arranged by the hotel on a daily basis from wine tasting to dancing to Spanish lessons to water aerobics. I honestly cannot wait to return.
Cons: I can't think of anything. It was simply perfect.
9.6
Corey
Exceptional
young couple
04-18-2017
Pros: Great food, good service, nice layout of property, room was very nice and just like pictures. Entertainment staff was very good.
Cons: Only complaint is that we were upsold on the exclusive access pool which unfortunately was quite disappointing. Pool dirty, glass viewing pane by pool super dirty, boring! Only went once so this was a complete waste of money.
Showing reviews 1 - 5 of 50