Sun Palace Cancun

8.7
Excellent
45 Guest Ratings
Blvd Kukulcan KM 20
Cancún, QR 77500- Map It
Photos
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AAA Inspector Notes
This all inclusive is on one of the best sections of beach. Not evaluated. Facilities, services, and décor characterize a mid-scale property.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Resort Hotel
Location
Oceanfront. In Zona Hotelera. Blvd Kukulcan KM 20 77500.
Terms
N, age restrictions may apply.

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 45 guests
Showing reviews 1 - 5 of 28
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
11-17-2017
Pros: Everything
Cons: Nothing
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
11-17-2017
Pros: For a first time in Cancun and experiencing an All Inclusive Resort me and my Husband enjoyed our stay and wish we could have stayed longer. We only had to leave if we wanted to do extra activities like Aqua World which was awesome
Cons: Throughout the whole stay I only had a complaint when the room service cleaned our room and didn't leave us any wash towels..it was like pulling teeth trying to get them. ordered room service but food was cold by the time it got to us.
9.0
James
Wonderful
Traveling as Couple
11-17-2017
Pros: Sun Palace is south on the hotel zone away from the busy downtown area. It has a beautiful beach and a great staff. A couples/adults only retreat with a Spa like feel throughout. If you want to get away and relax without the singles scene and young kids.
Cons: there is nothing not to like about Sun Palace.
4.0
Louis
Disappointing
Traveling as Couple
11-17-2017
Pros: Room was clean beach was nice and service was good.
Cons: Food was terrible. Claimed had 4 restaraunts but there was 2 with conversions. Liquor was watered down not real. The credits are a scam unusable unless you want to pay 400% of the real cost. Spa was terrible untrained masseuse .
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
11-17-2017
Pros: We really liked the location. The hotel is located in the hotel zone but really close to the airport. My wife loved the spa! The staff were friendly and housekeeping did a nice job every day. We had spectacular views day and night. We would come back!
Cons: The hotel is a little bit older than others in the Hotel Zone but everything else made up for it.
Showing reviews 1 - 5 of 28