Sun Palace Cancun

8.7
Excellent
45 Guest Ratings
Blvd Kukulcan KM 20
Cancún, QR 77500- Map It
Photos
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AAA Inspector Notes
This all inclusive is on one of the best sections of beach. Not evaluated. Facilities, services, and décor characterize a mid-scale property.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Resort Hotel
Location
Oceanfront. In Zona Hotelera. Blvd Kukulcan KM 20 77500.
Terms
N, age restrictions may apply.

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 45 guests
Showing reviews 1 - 5 of 30
9.0
Anonymous
Wonderful
08-11-2017
Pros: Food rooms and how much they clean. Friendly and helpful.
Cons: Did not like the 90 minute presentation that took 5 hrs and ruined one of our days. When we weren't interested in becoming a member. They became very pushy. The. The boss man , can't remeber his name, but he was South African. He became outright rude.
10.0
Anonymous
Exceptional
08-11-2017
In the 20 years we have been going to Cancun, this by far was the best hotel we have stayed in here.
Pros: Great place for couples. Very best of everything...Service, cleanliness, and food. Free WiFi and calls to the US.
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: For a first time in Cancun and experiencing an All Inclusive Resort me and my Husband enjoyed our stay and wish we could have stayed longer. We only had to leave if we wanted to do extra activities like Aqua World which was awesome
Cons: Throughout the whole stay I only had a complaint when the room service cleaned our room and didn't leave us any wash towels..it was like pulling teeth trying to get them. ordered room service but food was cold by the time it got to us.
9.0
Anonymous
Wonderful
08-11-2017
Pros: Sun Palace is south on the hotel zone away from the busy downtown area. It has a beautiful beach and a great staff. A couples/adults only retreat with a Spa like feel throughout. If you want to get away and relax without the singles scene and young kids.
Cons: there is nothing not to like about Sun Palace.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Best all inclusive resort we have stayed at. The hotel was always clean, the food was great and the service was excellent. This is an adults/couples only resort which was nice. It is also a smaller hotel so it keeps an intimate setting.
Cons:
Showing reviews 1 - 5 of 30