The Ritz-Carlton, Cancun

AAA Inspector Rating
8.7
Wonderful
133 Guest Ratings
Retorno del Rey No. 36, Zona Hotelera
Cancún, QR 77500- Map It
Special member savings plus Marriott Rewards® points when booking AAA rates!
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AAA Inspector Rating Details (scale 1-5)
5.0
Overall
Room5.0
Bath4.7
Public Areas5.0
Service5.0
ARATED
AAA Inspector Notes
A refined ambience enhances the allure of this top-of-the-line property. The guest rooms offer luxurious bedding and ornate furnishings. Bathrooms feature beautiful marble counters and flooring. The public areas are filled with priceless artwork and dramatic floral arrangements. The Culinary Center, complete with a gourmet kitchen, offers a fun interactive dining experience and is available for a variety of cooking classes. Smoke free premises. 363 units. 9 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Resort Hotel
Location
Oceanfront. Blvd Kukulcan KM 17.5. Retorno del Rey No. 36, Zona Hotelera 77500.
AAA Benefit
Special member savings plus Marriott Rewards® points when booking AAA rates!
Pool
heated outdoor.
Parking
valet only.
Dining & Entertainment
4 restaurants, also, The Club Grill, Fantino, see separate listings, full bar, entertainment.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, pay movies, high-speed Internet, wireless Internet, safes.
Sports & Recreation
sauna, hot tub, steamroom, scuba diving, snorkeling, tennis, recreation programs, kids club, playground, exercise room, spa.
Guest Services
valet laundry, airport transportation, room service, child care.
Terms
5 night minimum stay - seasonal, 14 day cancellation notice.

Guest Ratings

OVERALL GUEST SCORE
Wonderful
Based on Ratings from 133 guests
Showing reviews 1 - 5 of 50
10.0
Darlene
Exceptional
Solo Traveler
12-15-2017
Pros: The hotel was an experience all by itself. Great place to unwind and completely relax.
Cons:
10.0
Lindsay
Exceptional
Group Traveler
12-15-2017
Pros: I loved the service, the drinks and the room was gorgeous!!
Cons: Was far from the downtown area.
10.0
Anonymous
Exceptional
mature couple
12-06-2017
Exceptional
Pros:
Cons:
10.0
Anna
Exceptional
young couple
12-04-2017
We will come back to...
Pros: The highest service level at the restaurants and at the beach. Very luxurious hotel. A lot of space at the beach. Sunbeds at the beach available any time. Good place for swimming.
Cons:
5.4
Mike
Fair
young couple
12-03-2017
I️
Pros: Beach Location
Cons: Noisy, Staff isn’t as professional as before
Showing reviews 1 - 5 of 50