The Ritz-Carlton, Cancun

AAA Inspector Rating
8.7
Wonderful
133 Guest Ratings
Retorno del Rey No. 36, Zona Hotelera
Cancun, QR 77500- Map It
Special member savings plus Marriott Rewards® points when booking AAA rates!
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AAA Inspector Notes
A refined ambience enhances the allure of this top-of-the-line property. The guest rooms offer luxurious bedding and ornate furnishings. Bathrooms feature beautiful marble counters and flooring. The public areas are filled with priceless artwork and dramatic floral arrangements. The Culinary Center, complete with a gourmet kitchen, offers a fun interactive dining experience and is available for a variety of cooking classes. Smoke free premises. 363 units. 9 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Resort Hotel
Location
Oceanfront. Blvd Kukulcan KM 17.5. Retorno del Rey No. 36, Zona Hotelera 77500.
AAA Benefit
Special member savings plus Marriott Rewards® points when booking AAA rates!
Pool
heated outdoor.
Parking
valet only.
Dining & Entertainment
4 restaurants, also, The Club Grill, Fantino, see separate listings, full bar, entertainment.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, pay movies, high-speed Internet, wireless Internet, safes.
Sports & Recreation
sauna, hot tub, steamroom, scuba diving, snorkeling, tennis, recreation programs, kids club, playground, exercise room, spa.
Guest Services
valet laundry, airport transportation, room service, child care.
Terms
3 day cancellation notice.

Guest Ratings

OVERALL GUEST SCORE
Wonderful
Based on Ratings from 133 guests
Showing reviews 1 - 5 of 36
10.0
Anonymous
Exceptional
young couple
02-02-2017
Pros: The view of my suits is really fantastic! This is the first time I come here but I am sure I will be come back again and again and again!
Cons:
10.0
Jinhai
Exceptional
family with young children
01-01-2017
Pros:
Cons: expensive
10.0
Anonymous
Exceptional
family with young children
10-13-2016
Pros: Fantastic service! Ask for Moises at Las Casitas (restaurant within hotel)... Cannot wait to return. Love Ritz hotels.
Cons: Can't think of anything.
10.0
Anonymous
Exceptional
review category group of friends
09-22-2016
Pros: The staffs were always there to help. Amazing location right in front of the sea. All ocean view. No words to describe better.
Cons:
10.0
Brandon
Exceptional
young couple
08-23-2016
Pros: Breakfast was amazing! They even accommodated our request for adding cinnamon to our coffee!! I'm amazed and in love with the ritz!!
Cons: There was no live intertainment. I would have loved seeing cultural dancing/show. (but that is just a personal preference, doesn't affect a good time!)
Showing reviews 1 - 5 of 36