The Westin Resort & Spa Cancun

AAA Inspector Rating
Blvd Kukulcan KM 20 Lote 70 y Zona Hotelera
Cancún, QR 77500- Map It
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
AAA Inspector Rating Details (scale 1-5)
3.6
Overall
Room3.6
Bath3.3
Public Areas4.0
AAA Inspector Notes
Inspector Pick (Value): This would be my choice of lodging if I wanted to avoid the pricey all-inclusive hotels. They have a ton of great amenities and an excellent beach.
Designed by a well-known Mexican architect, this attractive property offers excellent oceanfront and lagoon relaxation areas with lounge chairs and attendants. Rooms are spacious and comfortable. Smoke free premises. 376 units. 6-7 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Resort Hotel
Location
Oceanfront. Windward side of Cancun Island. Blvd Kukulcan KM 20 Lote 70 y Zona Hotelera 77500.
AAA Benefit
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
Pool
outdoor, heated outdoor.
Parking
on-site and valet.
Dining & Entertainment
4 restaurants, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, high-speed Internet, wireless Internet, safes.
Sports & Recreation
sauna, hot tub, steamroom, tennis, recreation programs, kids club, playground, exercise room, spa.
Guest Services
valet laundry, rental car service, airport transportation, room service, child care.
Terms
3 day cancellation notice-fee imposed, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Good
Based on Ratings from 695 guests
Showing reviews 1 - 5 of 50
10.0
Jai Heung
Exceptional
01-19-2018
Pros: Service, Meal, etc... Good
Cons: Dissatisfaction is just only one thing that I did did not yet receive deposit fee of USD 140.09 from The Westin Resort & Spa Hotel since I have checked out on Jan.20 2015.
10.0
Curt
Exceptional
01-19-2018
Pros: This was a very clean property, with excellent on-site restaurants and bars. The beach was AWESOME. No problems with the stay at all.
Cons: It was the second to the last property on the beach. If you wanted to visit the hot bars, you were a 15 min cab ride away.
10.0
Manuel
Exceptional
01-19-2018
Pros: Very nice hotel with excellent staff. The only thing is keep away from the time share folks. They have a time share next to hotel. It will take away too much time for what they give you.
Cons:
3.0
Verified Hotel Guest
Poor
Traveling as Couple
01-19-2018
Pros: I liked the property itself. It has a beautiful beach and beautiful views.
Cons: The staff. Many of them are very fake. They do not care about your Starwood status at all, and they are just there to make money off of upgrading you to alternative rooms. No flexibility and no acknowledgement for brand loyalty.
8.0
Jerry
Very Good
Traveling as Couple
01-19-2018
Pros: Beautiful beach!
Cons: The hotel is somewhat dated. The pools were not anything special.
Showing reviews 1 - 5 of 50