The Westin Resort & Spa Cancun

AAA Inspector Rating
Blvd Kukulcan KM 20 Lote 70 y Zona Hotelera
Cancun, QR 77500- Map It
Members save up to 15%, plus SPG® benefits when booking AAA rates!
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AAA Inspector Notes
Designed by a well-known Mexican architect, this attractive property offers excellent oceanfront and lagoon relaxation areas with lounge chairs and attendants. Rooms are spacious and comfortable. Smoke free premises. 379 units. 6-7 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Resort Hotel
Location
Oceanfront. Windward side of Cancun Island. Blvd Kukulcan KM 20 Lote 70 y Zona Hotelera 77500.
AAA Benefit
Members save up to 15%, plus SPG® benefits when booking AAA rates!
Pool
outdoor, heated outdoor.
Parking
on-site and valet.
Dining & Entertainment
4 restaurants, full bar, entertainment.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, high-speed Internet (fee), wireless Internet, safes.
Sports & Recreation
sauna, hot tub, steamroom, tennis, recreation programs, kids club, playground, exercise room, spa.
Guest Services
valet laundry, rental car service, airport transportation, room service, child care.
Terms
pets accepted.

Guest Ratings

OVERALL GUEST SCORE
Good
Based on Ratings from 568 guests
Showing reviews 1 - 5 of 38
9.0
Verified Hotel Guest
Wonderful
Traveling as Couple
08-26-2016
Pros: Ended up with a first floor ocean front terrace, so very convenient to wake up in the morning to see the beautiful Caribbean Sea.
Cons: Had an issue with our sink not draining when we first arrived but once I spoke with a representative at the front desk, maintenance came and the issue was resolved and fixed within a matter of minutes
10.0
Irem
Exceptional
Group Traveler
08-02-2016
Pros: great personnel. clean, specious and very nice rooms.
Cons:
9.0
Juan
Wonderful
07-18-2016
Pros: Great ocean and lagoon views
Cons: No
5.0
Verified Hotel Guest
Fair
Traveling as Couple
07-05-2016
Pros: location was pretty good, beginning of the hotel zone, nice ocean view as well.
Cons: Very dirty, I honestly felt gross sleeping in there. The sheets were sticky, bugs/ants everywhere, the tub was disgusting, the robes/towels had stains on them. Would never stay there again
10.0
Parris
Exceptional
Traveling as Couple
05-31-2016
Pros: Location, private
Cons: No
Showing reviews 1 - 5 of 38