Cozumel Palace

AAA Inspector Rating
8.7
Excellent
17 Guest Ratings
Ave Rafael E Melgar KM 1.5
Cozumel, QR 77600- Map It
AAA Inspector Rating Details (scale 1-5)
3.7
Overall
Room4.0
Bath3.4
Public Areas3.7
AAA Inspector Notes
This twenty-five year old oceanfront property has its own snorkeling reef just off the main terrace. All rooms have an ocean view, a terrace with a hammock, plus an in-room whirlpool tub. The loft-style family suites offer optimum space. All room categories receive a complimentary bottle of wine upon arrival. Guest units on the 4th and 5th floor have the best views. Each guest room also features a refrigerator stocked wth beverages and full bottles of rum, whiskey, vodka and tequila. You'll find several theme restaurants on site including Mexican and Asian options, none of which require a reservation. However if you desire to dine in your guest room the property offers 24 hour room service. The nine treatment room spa is a welcoming oasis. Meets AAA guest room security requirements. Smoke free premises. 169 units. 5 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Oceanfront. 0.9 mi (1.5 km) sw of ferry port. Ave Rafael E Melgar KM 1.5 77600.
Pool
outdoor.
Dining & Entertainment
4 restaurants, full bar, entertainment.
Business Services
Available on premises
Room Amenities
coffeemakers, wireless Internet, safes.
Sports & Recreation
boat dock, scuba diving, snorkeling, recreation programs, kids club, playground, exercise room, spa.
Guest Services
valet laundry, rental car service, room service, child care.
Terms
N

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 17 guests
Showing reviews 1 - 5 of 12
10.0
Ashely
Exceptional
Traveling as Couple
01-12-2018
Pros: The hotel and staff were great. Food and entertainment was top notch for an all-inclusive resort.
Cons:
8.0
Valerie
Very Good
Traveling as Couple
01-12-2018
Great value, especially if you qualify for the resort credits promotion. Great for scuba divers that want a little more luxury.
Pros: Clean, well-kept and extremely friendly and helpful staff.
Cons: Variety, presentation and service in restaurants right on. Ingredients not as fresh as they could be and many things overcooked.
9.0
Verified Hotel Guest
Wonderful
Traveling as Couple
01-12-2018
Pros: Staff was amazing. Left small desserts every night. Had a piece of cake waiting in the room on my birthday.
Cons: Sales pitch was a little heavy. But not a deterrent
10.0
Pete
Exceptional
family with young children
11-28-2017
If you are going to...
Pros: Great staff, good food and perfect location
Cons:
10.0
Robert
Exceptional
young couple
11-11-2017
Loved it
Pros: On the ocean, with swimming acess
Cons: Outdoor restaurant dinner menu was very similar for the 7 nights, didn’t want to go indoors to the other 3 as we prefer to have that warm carabean air
Showing reviews 1 - 5 of 12