Banyan Tree Mayakoba

AAA Inspector Rating
8.7
Wonderful
179 Guest Ratings
Puerto Juárez KM 298
Playa Del Carmen, QR 77710- Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
4.9
Overall
Room5.0
Bath5.0
Public Areas5.0
ARATED
AAA Inspector Notes
Inspector Pick (Location (to sporting venues, shopping, nature, waterfront etc.)): I am always in awe at how well this hotel blends so easily with the natural environment that leaves me with the feeling of being in my own Shangri-La
Luxury resort built around an abundance of water and mangroves with plush guest rooms, private pools, courtyards, and a state-of-the-art spa. Stroll the grounds and enjoy the outstanding landscaping. Some guest units even feature an in-room bathroom steam room. You can savor additional romantic moments by booking a traditional dining boat. The unique mixture of Asian and Mexican architecture is stunning throughout. The interactive Mayan dinner called "Haab" provides a memorable experience. Smoke free premises. 121 units, some two and three bedrooms. 1-3 stories (no elevator), interior/exterior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Resort Hotel
Location
Oceanfront. On Mex 307, KM 298 (Carr Federal), 25.8 mi (43 km) s of Cancun. Puerto Juárez KM 298 77710.
Eco Certification
EarthCheck certifies and manages ecological practices for hotels worldwide, providing data that details each property's strengths, as well as plans for improvement
Pool
heated outdoor.
Parking
valet only.
Dining & Entertainment
2 restaurants, also, Saffron, see separate listing, full bar, entertainment.
Business Services
Available on premises
Room Amenities
coffeemakers, wireless Internet, safes. Some: refrigerators, microwaves.
Sports & Recreation
sauna, hot tub, steamroom, cabanas, self-propelled boats, snorkeling, regulation golf, tennis, recreation programs, kids club, bicycles, lawn sports, trails, health club, spa.
Guest Services
valet laundry, luggage security pick-up, airport transportation, room service, child care, area transportation-within Mayakoba complex.
Terms
14 day cancellation notice-fee imposed.

Guest Ratings

OVERALL GUEST SCORE
Wonderful
Based on Ratings from 179 guests
Showing reviews 1 - 5 of 50
8.3
Anonymous
Very Good
08-08-2017
Perfect location for a peaceful...
Pros: Location and resort are astonishing. Love the idea to go around cycling, although carts re always an option and available for transfers within the resort. staff and everyone was really kind, and always ready to assist. Restaurants are also excellent, and I would especially reccommend the Thai.
Cons: considering the beauty of the resort, and accomodation and in general the riviera maya area, I was expecting much more from the beach. You are not going to find the most thin sand, however colors are beautiful.
10.0
Anonymous
Exceptional
08-07-2017
Great location, hotel, staff and...
Pros: Excellent hotel and resort that I would recommend to anyone. The staff were fantastic and the location and food were excellent
Cons: Everything was excellent can't fault it!!
10.0
Anonymous
Exceptional
07-16-2017
Best hotel ever
Pros: The attention was exceptional, they accommodated every need. Super secure Beautiful, the SPA incredible
Cons: Nothing
9.2
Anonymous
Wonderful
07-10-2017
Superb
Pros: The service was excellent and the rooms are beautiful and very private
Cons: The prices for consumption at the resort are way too expensive and don't make sense. A can of soda at the minibar is $10 ??
9.6
Anonymous
Exceptional
06-26-2017
Exceptional
Pros: The villas were fantastic
Cons: Too many mosquitos (insects) that bite
Showing reviews 1 - 5 of 50