Fairmont Mayakoba

AAA Inspector Rating
8.7
Wonderful
384 Guest Ratings
Carr Federal KM 298
Playa Del Carmen, QR 77710- Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
5.0
Overall
Room5.0
Bath5.0
Public Areas5.0
Service5.0
AAA Inspector Notes
Expansive grounds house many pools, gardens and casitas. Some suites have a private infinity plunge pool. Plenty of on-site activities, including a complimentary boat tour through mangrove canals. Meets AAA guest room security requirements. Smoke free premises. 401 units, some two bedrooms. 1-4 stories, interior/exterior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Resort Hotel
Location
Oceanfront. On Mex 307, KM 298 (Carr Federal), 25.8 mi (43 km) s of Cancun. Carr Federal KM 298 77710.
Pool
outdoor, heated outdoor.
Parking
valet only.
Dining & Entertainment
restaurant, also, Brisas Restaurant, El Puerto, La Laguna Restaurant & Lounge, see separate listings, full bar, entertainment.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, pay movies, high-speed Internet, wireless Internet, safes. Some: microwaves.
Sports & Recreation
sauna, hot tub, steamroom, cabanas, self-propelled boats, snorkeling, regulation golf, tennis, recreation programs, kids club, bicycles, playground, game room, lawn sports, trails, health club, spa.
Guest Services
valet laundry, rental car service, room service, child care, area transportation-Within Mayakoba complex.
Terms
7 day cancellation notice-fee imposed, resort fee, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Wonderful
Based on Ratings from 384 guests
Showing reviews 1 - 5 of 50
9.2
Anonymous
Wonderful
03-16-2017
Loved the resort!
Pros:
Cons: We are used to fabulous service in Mexico and the most friendly staff. Unfortunately, the bar and restaurant servers were acted inconvenienced and cold.
9.6
Anonymous
Exceptional
03-06-2017
Loven life in mayakoba
Pros: Beautiful property, great staff very helpful
Cons: Food on property is super expensive.
5.8
Anonymous
Okay
02-28-2017
I felt assault in the...
Pros: The location is just great! Facilities are very nice. A beautiful place
Cons: Restaurants are not so good, the best would be room service in terms of food quality and variety. The WORST was the restaurante Las Brisas, poor menu, worst food, not well prepared and very expensive for waht you get
10.0
Anonymous
Exceptional
01-18-2017
Exceptional
Pros: Best service we have experienced. Gorgeous property. Highly recommend the all inclusive plan.
Cons:
9.6
Anonymous
Exceptional
10-03-2016
Stunning vacation!!
Pros: The staff team was absolutely amazing. They were so mindful about everything and remembered personal details and interests. No words for the location, just stunning!
Cons: Very calm environment, so not your best choice if you're trying to party. It's the perfect spot for a relaxing trip or a honeymoon!
Showing reviews 1 - 5 of 50