Gran Porto Resort Playa del Carmen

AAA Inspector Rating
8.7
Excellent
370 Guest Ratings
Ave Constituyentes No. 1
Playa Del Carmen, QR 77710- Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
3.6
Overall
Room3.6
Bath3.2
Public Areas4.0
AAA Inspector Notes
A prime beachfront location, a huge pool and an expanded recreational program make this a popular choice. Several room categories are available, including master suites and standard guest units. Guests staying in the top two room categories have carte Blanche to visit their nearby sister property. The staff exude hospitality. Choose from a variety of theme restaurants including Mexican, Italian and Brazilian. Smoke free premises. 287 units. 3 stories, exterior corridors. Bath: shower only.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Resort Hotel
Location
Oceanfront. In town; just off Mex 307. Ave Constituyentes No. 1 77710.
Pool
outdoor, heated outdoor.
Parking
on-site and valet.
Dining & Entertainment
7 restaurants, full bar, entertainment.
Business Services
Available on premises
Room Amenities
coffeemakers, wireless Internet, safes.
Sports & Recreation
sauna, hot tub, steamroom, cabanas, motor boats, self-propelled boats, scuba diving, snorkeling, recreation programs, kids club, bicycles, playground, game room, lawn sports, exercise room, spa.
Guest Services
valet laundry, airport transportation, room service, child care.
Terms
15 day cancellation notice-fee imposed.

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 370 guests
Showing reviews 1 - 5 of 50
7.0
Bob
Good
Traveling as Couple
11-24-2017
Room was outdated but price was excellent. Excellent landscaping, lobby, and common areas
Pros: Nice lobby and common areas
Cons: construction in common areas somewhat disruptive
1.0
Verified Hotel Guest
Very Poor
Traveling as Couple
11-24-2017
Pros: Waste of time and money
Cons: It was awful experience with our room and construction and now it was handled.
10.0
Anonymous
Exceptional
mature couple
11-08-2017
Exceptional
Pros:
Cons:
7.5
James
Good
review category group of friends
11-08-2017
Good
Pros: Comfy bed and stocked refrig.
Cons: Nothing
10.0
Travis
Exceptional
young couple
11-02-2017
Exceptional
Pros:
Cons:
Showing reviews 1 - 5 of 50