Gran Porto Resort Playa del Carmen

AAA Inspector Rating
8.7
Excellent
290 Guest Ratings
Ave Constituyentes No. 1
Playa Del Carmen, QR 77710- Map It
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AAA Inspector Notes
A prime beachfront location, a huge pool and an expanded recreational program make this a popular choice. Several room categories are available, including master suites and standard guest units. Guests staying in the top two room categories have carte Blanche to visit their nearby sister property. The staff exude hospitality. Choose from a variety of theme restaurants including Mexican, Italian and Brazilian. Smoke free premises. 287 units. 3 stories, exterior corridors. Bath: shower only.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Resort Hotel
Location
Oceanfront. In town; just off Mex 307. Ave Constituyentes No. 1 77710.
Pool
outdoor.
Parking
on-site and valet.
Dining & Entertainment
7 restaurants, full bar, entertainment.
Business Services
Available on premises
Room Amenities
coffeemakers, wireless Internet, safes.
Sports & Recreation
sauna, hot tub, steamroom, cabanas, self-propelled boats, scuba diving, snorkeling, recreation programs, kids club, bicycles, playground, game room, lawn sports, exercise room, spa.
Guest Services
valet laundry, airport transportation, room service, child care.
Terms
15 day cancellation notice-fee imposed.

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 290 guests
Showing reviews 1 - 5 of 50
7.5
Ruben
Good
mature couple
09-15-2016
Pros:
Cons: Description of what was offered as opposed to what was received as in the case of sea front when were provided with a small view.To us the price seem not what was paid for.
9.2
Leonardo
Wonderful
young couple
09-06-2016
Pros: Excellent food, wide variety of restaurants. Location is excellent, Near shopping malls, bars, everything. All the tours pick you up at this hotel. Service is great. Spa and massage is very good also.
Cons: The beach has no sand, yo have to walk a couple of minutes north.
9.6
Carl
Exceptional
mature couple
09-02-2016
Pros: Hotel staff, rooms were nice and clean, true to their pics. Even though the beach was not swimmable, inhere was a beautiful view. Watching the lightning storm from our balcony was a real treat.
Cons: the beds.
5.8
Victor
Okay
family with young children
08-13-2016
Pros: Overall food and drinks were good and all staff was very pleasant.
Cons: No A/C in common areas, Beach was not swim able, no swim up Bar in main pool and strong unpleasant sewage smell by main pool and bar, also by sushi bar...
5.8
Jose
Okay
young couple
07-24-2016
Pros:
Cons: Unfortunately and due to natural causes the beach was not that good as we thought. They are trying to recover it however at the moment was not the best beach to swim in the sea.
Showing reviews 1 - 5 of 50