Grand Hyatt Playa Del Carmen Resort

AAA Inspector Rating
8.7
Wonderful
774 Guest Ratings
Esq 1st Ave and Calle 26
Playa Del Carmen, QR 77710- Map It
Members save 10% or more and earn World of Hyatt points when booking AAA rates!
Photos
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AAA Inspector Rating Details (scale 1-5)
4.7
Overall
Room4.7
Bath4.5
Public Areas4.8
AAA Inspector Notes
Inspector Pick (Spa): This is not just another spa! The cenote inspired spa that promotes healing through water is absolutely invigorating.
The architectural design of this property is unique and impressive, from the waterfall pyramid to the terraced-style building. If you enjoy privacy, ask for a room with its own private plunge pool. The resort offers a variety of other room types, including some with a swim-out style pool or suites with garden soaking tubs. All feature an over-sized shower with customized rainshower heads, and either a balcony or patio for relaxing. Younger children will enjoy Camp Hyatt, while teens can pass hours away at the Teen Arcade. The eight room spa blends contemporary comforts with many natural and indigenous elements, including a man-made cenote. There are various theme buffets including a taco night, Italian, seafood and barbecue inspired menus. If your stay includes a Friday or Saturday night, make time to catch the fire show and magician. Meets AAA guest room security requirements. Smoke free premises. 314 units. 4 stories, interior/exterior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Contemporary Hotel
Location
Oceanfront. Jct 1st Ave and 26th St. Esq 1st Ave and Calle 26 77710.
AAA Benefit
Members save 10% or more and earn World of Hyatt points when booking AAA rates!
Pool
heated outdoor.
Parking
valet only.
Dining & Entertainment
2 restaurants, also, The Grill at 1 26, see separate listing, full bar, entertainment.
Business Services
Available on premises
Room Amenities
coffeemakers, wireless Internet, safes.
Sports & Recreation
sauna, hot tub, steamroom, cabanas, self-propelled boats, recreation programs, kids club, game room, exercise room, spa.
Guest Services
valet laundry, rental car service, room service, child care.

Guest Ratings

OVERALL GUEST SCORE
Wonderful
Based on Ratings from 774 guests
Showing reviews 1 - 5 of 50
8.8
Anonymous
Excellent
08-15-2017
Fabulous
Pros: Perfect location!
Cons:
9.2
Anonymous
Wonderful
08-08-2017
Will definitely come back
Pros: Nice and spacious bedrooms and bathrooms. Everything was very clean. Wifi worked well. Nice fitness room.
Cons: One more restaurant would be nice. Wasn t nice to be asked every 5 minutes what your room number is.
10.0
Anonymous
Exceptional
08-05-2017
Excellent,thanks to the great staff!
Pros: Everything was delicious!
Cons: Not enough days to spend there.
7.5
Anonymous
Good
07-31-2017
Nice hotel, good location.
Pros: The rooms The smothies The pools The location
Cons: Too expensive Beach is crowded from people that dont belong to the hotel Missing Sports activities for teenagers
8.8
Anonymous
Excellent
07-29-2017
Excellent location, very impressive design,...
Pros: Location was excellent and the staff and service were brilliant.
Cons: Not keen on a stone paved floor in the rooms, not comfortable to walk on in the main bedroom area. Surprised that the spa facilities were not included for guests. We stayed for 14 nights so would have expected even a complimentary pass for a couple of days, not to have to pay 160 dollars per day for a family of 4. It put us off using it, so didn't have any treatments.
Showing reviews 1 - 5 of 50