Grand Hyatt Playa Del Carmen Resort

AAA Inspector Rating
8.7
Wonderful
774 Guest Ratings
Esq 1st Ave and Calle 26
Playa Del Carmen, QR 77710- Map It
Members save 10% or more and earn World of Hyatt points when booking AAA rates!
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AAA Inspector Notes
The architectural design of this property is unique and impressive, from the waterfall pyramid to the terraced-style building. If you enjoy privacy, ask for a room with its own private plunge pool. The resort offers a variety of other room types, including some with a swim-out style pool or suites with garden soaking tubs. All feature an over-sized shower with customized rainshower heads, and either a balcony or patio for relaxing. Younger children will enjoy Camp Hyatt, while teens can pass hours away at the Teen Arcade. The eight room spa blends contemporary comforts with many natural and indigenous elements, including a man-made cenote. If your stay includes a Friday or Saturday night, make time to catch the fire show and magician. Meets AAA guest room security requirements. Smoke free premises. 314 units. 3 stories, interior/exterior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Contemporary Hotel
Location
Oceanfront. Jct of 1st Ave and 26th St. Esq 1st Ave and Calle 26 77710.
AAA Benefit
Members save 10% or more and earn World of Hyatt points when booking AAA rates!
Pool
outdoor.
Parking
valet only.
Dining & Entertainment
2 restaurants, full bar, entertainment.
Business Services
Available on premises
Room Amenities
coffeemakers, wireless Internet, safes.
Sports & Recreation
sauna, hot tub, steamroom, cabanas, self-propelled boats, recreation programs, kids club, game room, exercise room, spa.
Guest Services
valet laundry, rental car service, room service, child care.

Guest Ratings

OVERALL GUEST SCORE
Wonderful
Based on Ratings from 774 guests
Showing reviews 1 - 5 of 50
10.0
Eyal
Exceptional
family with young children
04-15-2017
Pros: One of the most beautiful hotels that I stayed at. Modern, comfortable and amazingly designed. The room was excellent - beds, design, shower, lights and view. Very recommended !!!
Cons:
8.8
David
Excellent
family with young children
04-12-2017
Pros: A beautifully designed, new hotel where everything you could want to feel relaxed was available, nice private beach, pools, lovely food, Mexican and international cuisine and attentive staff. Had a pleasant family vibe near the lively main avenue of shops and restaurants.
Cons: I wish it was cheaper
9.6
Nicole
Exceptional
young couple
04-10-2017
Pros: Love the bed and free daily water bottles
Cons: Rooms are noisy
10.0
Susan
Exceptional
young couple
04-07-2017
Pros: Club room breakfast and appetizers were excellant, as well as the free drinks! They do no skimp on the alcohol.
Cons: Pillows, would have been nice to have feather pillows
10.0
Helen
Exceptional
family with young children
04-06-2017
Pros: Staff were an absolute credit, everything was brilliantly handled. Do not get an oceanview room on the left hand side of the property if you want it to be quiet, as there is music behind and music in front (the latter only from 11-7). Really the property is impressive, but the staff are what give it the high ratings, truly exceptional.
Cons:
Showing reviews 1 - 5 of 50