(4 max per room)
AAA Inspector Rating Details (scale 1-5)
5.0
Overall
Room5.0
Bath4.7
Public Areas5.0
Service5.0
Top 20% at this Diamond Rating level, plus no recent member complaints. Our top rating for cleanliness and condition, too.
While my wife and I relax by the pool the kids can hang out in the Teen Club and enjoy refreshments and gaming.
AAA Inspector Notes
Situated on the sugar-white sands of the Riviera Maya, this world class all-inclusive resort offers oversize guest units with exceptional comfort and numerous amenities. All adult-only Grand Class guest rooms feature a private plunge pool. In addition to gourmet dining and numerous designer swimming pools, you'll also find the resort excels at detail-oriented service. Meets AAA guest room security requirements. Smoke free premises. 539 units, some two bedrooms. 2-4 stories, interior/exterior corridors.

Amenities & Services

WiFi
Swimming Pool
Pet Friendly
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Resort Hotel
Location
Oceanfront. Between Puerto Morelos and Playa del Carmen. Carr Cancun-Tulum KM 62 77710.
Eco Certification
EarthCheck certifies and manages ecological practices for hotels worldwide, providing data that details each property's strengths, as well as plans for improvement
Pool
heated outdoor.
Parking
valet only.
Dining & Entertainment
8 restaurants, also, Cocina de Autor, Frida, Piaf, Sen Lin, see separate listings, full bar, nightclub, entertainment.
Room Amenities
coffeemakers, pay movies, wireless Internet, safes.
Sports & Recreation
sauna, hot tub, steamroom, cabanas, motor boats, self-propelled boats, scuba diving, snorkeling, recreation programs, kids club, bicycles, playground, game room, lawn sports, health club, spa.
Guest Services
valet laundry, rental car service, room service, child care, area transportation-within Grand Velas Resort complex.
Terms
7 day cancellation notice, 30 day in season.

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