AAA Inspection Details
Overall Score: 3.7
Comprehensive amenities, style and comfort level.
Room
3.6
0
1
2
3
4
5
Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort
Bath
3.2
0
1
2
3
4
5
Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities
Public Areas
4.3
0
1
2
3
4
5
Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation
Best of Housekeeping - 2021
Top 25% of all hotels based on cleanliness and condition.
AAA Inspector Notes
This all-inclusive hotel in the huge Iberostar resort complex in Playa Paraiso features Caribbean-influenced décor with bright, festive colors. There are plenty of fun activities for the whole family. The property has the largest free-form pool in Mexico. Another unique feature is a cenote, which is a natural pool of water. Guests flock to the poolside ice cream stand on hot days, which is practically every day. Wake up early to stake out your spot on one of the many outdoor swinging beds. Upgrade to a junior suite for optimum comfort. The extended kids club hours, open until 10:30 p.m., is just another way the resort seeks to appeal to their strong family segment. Meets AAA guest room security requirements. Smoke free premises. 424 units. 3 stories (no elevator), exterior corridors.

Amenities & Services

WiFi
Swimming Pool
Pet Friendly
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Resort Hotel
Location
Oceanfront. Carr Chetumal PTO Juárez KM 309 77710.
Pool
outdoor.
Dining & Entertainment
10 restaurants, full bar, nightclub, entertainment.
Room Amenities
refrigerators, coffeemakers, wireless Internet, safes. Some: microwaves.
Sports & Recreation
sauna, steamroom, beach on-site, motor boats, self-propelled boats, scuba diving, snorkeling, regulation golf, tennis, recreation programs, kids club, bicycles, playground, game room, lawn sports, health club, spa.
Guest Services
valet laundry, rental car service, room service, child care, area transportation-within Iberostar Resort complex.