Secrets Capri Riviera Cancun

AAA Inspector Rating
Carr Cancun-Chetumal KM 299, Solidaridad
Playa Del Carmen, QR 77710- Map It
AAA Inspector Rating Details (scale 1-5)
4.4
Overall
Room4.4
Bath4.3
Public Areas4.7
AAA Inspector Notes
An all-inclusive resort designed to resemble a Spanish hacienda, it offers upscale public areas, comfortable guest rooms, multiple dining outlets and pool activities in a lagoon-style free-form pool. Many guest rooms have an ocean view, while other units offer a tropical view. Upgrade to a junior suite if you desire extra seating space, however all units feature a fully furnished, spacious balcony or patio. Throughout the property are numerous hammocks, Bali beds and water features. From 9 a.m. to 5 p.m., each building has a dedicated concierge desk for your convenience. The Cocos Cafe is open 24-hours a day to satisfy your in-the-moment sweet cravings. The one restaurant that requires a reservation, due to tepenyaki style seating, is Hitmitsu which is Japanese for Secrets. Join other guests for the outdoor Mexican fiesta each Friday with music, dancing and food. Additionally the hotel has a weekly artist-in-residence event. Meets AAA guest room security requirements. Smoke free premises. 291 units. 3-5 stories, interior/exterior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Resort Hotel
Location
Oceanfront. 2 mi (3.2 km) n of Playa del Carmen; just e off Mex 307, follow signs. Carr Cancun-Chetumal KM 299, Solidaridad 77710 (Carr Cancun-Chetumal KM 299, Solidaridad).
Pool
outdoor, heated outdoor.
Parking
on-site and valet.
Dining & Entertainment
6 restaurants, full bar, nightclub, entertainment.
Business Services
Available on premises
Room Amenities
coffeemakers, wireless Internet, safes.
Sports & Recreation
sauna, hot tub, steamroom, cabanas, motor boats, self-propelled boats, scuba diving, snorkeling, regulation golf, tennis, recreation programs, bicycles, game room, lawn sports, health club, spa.
Guest Services
valet laundry, rental car service, luggage security pick-up, airport transportation, room service.
Terms
age restrictions may apply, 3 day cancellation notice-fee imposed.

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 62 guests
Showing reviews 1 - 5 of 50
1.0
Verified Hotel Guest
Very Poor
Family with Teens
02-23-2018
Pros: Location
Cons: Food, dark rooms, vacation sales presentation ruined the vidit
8.0
Verified Hotel Guest
Very Good
Group Traveler
02-23-2018
Pros: The food was great, the size was great. Easy to walk around.
Cons: The breakfast buffet was so warm it was hard to eat inside. Also, the hotel rooms were really warm which made it hard to sleep.
10.0
Verified Hotel Guest
Exceptional
Group Traveler
02-23-2018
Pros: The people (staff) and food
Cons: I felt on the wet marble floor (after an heavy rain), because somebody did not close a window in a darker place, where we had to walk to get breakfast every day, have knee, foot, elbow, neck and head problems, have to go to the doc, hope 4 no bad news...
4.6
Ivangucaz
Disappointing
family with young children
02-01-2018
I have to ask for...
Pros: Excellent bed an room service
Cons: staff, food, wine, view, the hotel infrastructure is too old and we didn’t worth to spend that money there if you can get for the same price several options of better hotels
8.8
Luis_delgado
Excellent
young couple
01-14-2018
Lovely hotel, great food ,...
Pros: I enjoyed this small and cosy hotel, great food , friendly and helpful staff and lovely pool, entertainment was fun and I loved the idea of how easy and fats was to get a table in any fo the restaurants, i'll surely would love to comeback.
Cons: The beach wasn't the best one to be honest but the pool made it for me, so much birds attacking your food when having lunch by the pool or at the beach restaurant , it was scary sometimes but also was fun.
Showing reviews 1 - 5 of 50