Viceroy Riviera Maya

AAA Inspector Rating
8.7
Wonderful
37 Guest Ratings
Ave Fracc 7 Mz 20 Lote 5 y 6 Xcalacoco
Playa Del Carmen, QR 77710- Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
4.8
Overall
Room5.0
Bath4.6
Public Areas4.6
BEST OF 4 DIAMOND
ARATED
AAA Inspector Notes
Ideal for a romantic getaway, this chic property features individual bungalows scattered about a jungle-like setting. Service is attentive, yet discreet. Each unit has a large, furnished terrace replete with a personal plunge pool and Balinese bed. Smoke free premises. 41 units. 1 story, exterior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Boutique Hotel
Location
Oceanfront. Between Playa del Carmen and Puerto Morelos, follow signs; in Princess Hotel complex. Ave Fracc 7 Mz 20 Lote 5 y 6 Xcalacoco 77710.
Pool
heated outdoor.
Parking
on-site and valet.
Dining & Entertainment
2 restaurants, full bar.
Room Amenities
coffeemakers, wireless Internet, safes.
Sports & Recreation
hot tub, steamroom, self-propelled boats, snorkeling, recreation programs, exercise room, spa.
Guest Services
valet laundry, luggage security pick-up, airport transportation, room service.
Terms
age restrictions may apply, 14 day cancellation notice-fee imposed, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Wonderful
Based on Ratings from 37 guests
Showing reviews 1 - 5 of 29
10.0
Anonymous
Exceptional
07-24-2017
Exceptional
Pros: Food was excellent! Resort and surroundings beautiful!
Cons:
9.6
Anonymous
Exceptional
06-02-2017
Peace md privacy come at...
Pros: The private plunge pools were terrific and the accommodations were well-appointed. I could have moved in and stayed forever!
Cons: The food was mediocre at best and quite expensive for what it was. The restaurant staff were very friendly and helpful but slightly too attentive. The neighboring hotel played music late into the nights. Sounded like a cruise ship during spring break! A stark contrast and interruption from what the Viceroy was offering.
10.0
Anonymous
Exceptional
04-24-2017
Fantastic - heaven on earth!
Pros: This resort has the best staff - we could not have dreamed it better!
Cons: Absolutely nothing
9.2
Anonymous
Wonderful
01-08-2017
Beautiful Viceroy hotel well worth...
Pros: Staff are incredibly warm and solicitous. They tend to your every need! The grounds and accommodations are also lovely. With its understated elegance, the Viceroy offers a great alternative to the crowded mega-hotels of the Playa Riviera.
Cons: We didn't love how much it cost, but we decided to splurge to fete our 80 year old mother in style!
9.6
Anonymous
Exceptional
11-12-2016
Exceptional
Pros: It is a quiet place, with private perfectly equipped bungalows ensuring complete privacy, in a lush tropical garden enabling you to spend a perfectly relaxed time without any disturbance. Unlike other resorts in the region, Viceroy is rather small and secluded, so that you walk short distances between bungalows and the beach. The swimming pool and the restaurant and bar are right on the beach, with a terrific view on the Caribbean Sea. Food is delicious, cocktails are marvelous and staff are very friendly and and very experienced. Cuisine is typically Mexican with additionally standard international dishes in order to cater to all tastes. The overall experience is perfect for honeymooners or couples searching quietness and pampering on demand.
Cons: Accessing the hotel in a private car is rather difficult because indications from the main road are limited. Streets around the hotel were unknown to my GPS.
Showing reviews 1 - 5 of 29