AAA Inspection Details
Overall Score: 4.3
Upscale style and amenities with the right touch of service.
Room
4.2
0
1
2
3
4
5
Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort
Bath
4.1
0
1
2
3
4
5
Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities
Public Areas
4.8
0
1
2
3
4
5
Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation
Best of Housekeeping - 2021
Top 25% of all hotels based on cleanliness and condition.
AAA Inspector Notes
This large, family-oriented resort on the Riviera Maya offers plenty of activities to keep all ages busy and happy. The spacious rooms feature an abundance of seating and soft bedding. The lobby features a stylish Art Deco and retro-influenced design. There are amazing wall murals and stupendous views throughout. Concierge stations are conveniently located on the first floor of each building. Dining options include a variety of themed restaurants, all with both indoor and outdoor terrace seating. Recreational amenities include a lagoon-style swimming pool, a junior Olympic-size lap pool, bowling, mini-golf, a kids' club (open daily 9-5) and a dolphin interaction experience (for an extra fee). A property-wide shuttle running daily 8 a.m.-2 a.m. can take you to sister properties and additional activity sites. Meets AAA guest room security requirements. Smoke free premises. 756 units. 3 stories, interior/exterior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pet Friendly
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Resort Hotel
Location
Oceanfront. Carr Chetumal-Puerto Juárez KM 266.3 77734.
Pool
outdoor.
Parking
on-site and valet.
Dining & Entertainment
6 restaurants, full bar, nightclub, entertainment.
Room Amenities
refrigerators, coffeemakers, wireless Internet, safes. Some: microwaves.
Sports & Recreation
sauna, hot tub, steamroom, beach on-site, motor boats, self-propelled boats, boat dock, scuba diving, snorkeling, miniature golf, tennis, recreation programs, kids club, playground, game room, lawn sports, exercise room, spa.
Guest Services
valet laundry, rental car service, luggage security pick-up, airport transportation, room service, child care, area transportation-within the Barcelo complex.