Hard Rock Hotel Riviera Maya

AAA Inspector Rating
8.7
Excellent
43 Guest Ratings
Carr Cancun-Chetumal KM 72
Puerto Aventuras, QR 77710- Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
4.6
Overall
Room4.5
Bath4.4
Public Areas4.9
ARATED
AAA Inspector Notes
Inspector Pick (Eclectic/Unusual): Tune in and get turned on, as I did, to the fanatasies of the mythical rock n' roll lifestyle by staying at this nirvana for rock music-philiacs.
You can rock on and on at this mega-resort offering a plethora of activities and dining options. One side of the property is exclusively for adults while the other caters to families. Your little rockers and teens will enjoy the kids club while you partake in the more adult oriented activities. The Las Vegas style club is cloaked in silver-platinum colors and has two super-sized jetted tubs on the dance floor. Relaxation can be found at the multi-story spa that boasts 75 treatment rooms. Most of the restaurants have terrific ocean views and you may want to arrive early during peak dining hours. Throughout the hotel you can immerse yourself in authentic memorabilia reflecting the legends of rock n’roll. Upgrade to the 'Rock Royal' section with personalized butler service. Smoke free premises. 1264 units, some two bedrooms. 3 stories, interior/exterior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Resort Hotel
Location
Oceanfront. Between Tulum and Puerto Aventuras; 6.7 mi (10.7 km) n of Tulum; just s of Dolphinius Riviera Maya Park. Carr Cancun-Chetumal KM 72 77710.
Pool
heated outdoor.
Parking
on-site and valet.
Dining & Entertainment
9 restaurants, full bar, nightclub, entertainment.
Business Services
Available on premises
Room Amenities
coffeemakers, wireless Internet, safes.
Sports & Recreation
sauna, hot tub, steamroom, cabanas, self-propelled boats, scuba diving, snorkeling, regulation golf, tennis, recreation programs, kids club, bicycles, playground, game room, lawn sports, health club, spa.
Guest Services
valet laundry, rental car service, luggage security pick-up, airport transportation, room service, child care, area transportation-within resort complex.
Terms
3 day cancellation notice.

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 43 guests
Showing reviews 1 - 5 of 21
9.6
Thomas
Exceptional
review category group of friends
09-10-2017
Exceptional
Pros:
Cons:
9.2
Travellingmamajama
Wonderful
young couple
07-15-2017
Superb
Pros:
Cons:
10.0
Anonymous
Exceptional
solo traveller
07-06-2017
Exceptional
Pros:
Cons:
9.6
Kerrina
Exceptional
young couple
05-26-2017
Loved it!
Pros: The hotel was fabulous, Check in staff were very friendly as were the bell boys! The rooms were fantastic and the beds really comfy! The all inclusive selection was on of the best I've seen...we especially enjoyed the ice cream parlour! The food in the Asian was so tasty but the atmosphere was slightly chaotic and very noisy!
Cons: Some of the bar staff I found quite rude! Especially the bar staff at the swim up bar on the heaven side! They were very miserable and didn't acknowledge people waiting for drinks.
10.0
Michael
Exceptional
young couple
04-10-2017
Paradise at an amazing resort
Pros:
Cons:
Showing reviews 1 - 5 of 21