Dreams Riviera Cancun Resort & Spa

AAA Inspector Rating
8.7
Excellent
90 Guest Ratings
Calle 55 SMZ 11 Mz 4 Lote 1-01
Puerto Morelos, QR 77580- Map It
Photos
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AAA Inspector Notes
This sprawling all-inclusive resort, reflecting a tropical oasis, offers nine different room categories from which to choose. Many other perks include a world-class spa and gourmet dining. In the hidden herb garden each Friday the chef hosts a cooking presentation. Double your pleasure by booking one of the preferred guest units which include extra perks and amenities, including use of the spa sauna, steam room and cold plunge pool. Also, the expansive spa features 12 treatment rooms and fish therapy. The swim-out guest units provide another wow factor. The fitness room room is open from 6 am to 8 pm. Children will enjoy the Mayan-themed kids club, open until 10 pm. Twice a week there is an outdoor theme buffet including Mexican and Caribbean themes. The infinity pool faces the ocean. Meets AAA guest room security requirements. Smoke free premises. 486 units. 5 stories, interior/exterior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Resort Hotel
Location
Oceanfront. 1.5 mi (2.4 km) n of Puerto Morelos. Calle 55 SMZ 11 Mz 4 Lote 1-01 77580.
Pool
outdoor, heated outdoor.
Parking
valet only.
Dining & Entertainment
7 restaurants, full bar, nightclub, entertainment.
Room Amenities
coffeemakers, pay movies, wireless Internet, safes. Some: microwaves.
Sports & Recreation
sauna, hot tub, steamroom, cabanas, self-propelled boats, scuba diving, snorkeling, recreation programs, kids club, bicycles, playground, game room, lawn sports, exercise room, spa.
Guest Services
valet laundry, rental car service, luggage security pick-up, airport transportation, room service, child care.
Terms
3 day cancellation notice-fee imposed.

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 90 guests
Showing reviews 1 - 5 of 50
4.2
Carolyn
Disappointing
family with young children
09-29-2016
Pros: Breakfast is good.
Cons: Room was really noisy!
9.2
Kendra
Wonderful
review category group of friends
09-21-2016
Pros: It was my first time at an all inclusive resort and Dreams did not disappoint. I was a bridesmaid in a friends wedding in August 2016. We loved the facility,our room was amazing and the staff was so incredibly friendly and attentive. Every morning we would go to the buffet and get omelettes from the same lady, they were the best. The food was good, the buffet restaurant changed food menus every day. The beach and pool were relaxing and great, we only left the resort once for a snorkeling excursion. The wedding went off without a hitch, the set up was beautiful, simple and classic, a beach front wedding and reception on the boardwalk. All in all, I would recommend Dreams to friends and family.
Cons:
9.6
Graham1991
Exceptional
young couple
09-17-2016
Pros: The infinity pool was spectacular with unbelievable views.the whole complex was just very impressive and the design layout of our room was something I have never seen before. The staff were ultra friendly as well.
Cons: Unfortunately everything warrant 5 stars for this hotel except for the food. The world cafe was a real disappointment with standard food items like sausages not available every morning for breakfast. It was really limited I it's overrated. The other restaurant where also a real let down with portfino and the seaside cafe very boring menus. A lot of the time the food was cold and overcooked.
7.5
Jose
Good
young couple
09-15-2016
Pros: Excellent food and service.
Cons: Wifi too weak.
5.8
Wedding
Okay
young couple
09-08-2016
Pros: The bed was very comfortable and the food was pretty good in most restaurants.
Cons: For a premium ocean room, I expected a much better ocean view as well as a nicer room. It seemed like a pretty basic room. There was only 3 beer options at every bar/restaurant. Construction was loud and I heard rumors that the pool was dangerous with people cutting themselves. I hated that I constantly felt like I was being sold something additional -- whether it was a timeshare or a spa package.
Showing reviews 1 - 5 of 50