Dreams Riviera Cancun Resort & Spa

AAA Inspector Rating
8.7
Excellent
126 Guest Ratings
Calle 55 SMZ 11 Mz 4 Lote 1-01
Puerto Morelos, QR 77580- Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
4.5
Overall
Room4.6
Bath4.3
Public Areas4.5
AAA Inspector Notes
This sprawling all-inclusive resort, reflecting a tropical oasis, offers nine different room categories from which to choose. Many other perks include a world-class spa and gourmet dining. In the hidden herb garden each Friday the chef hosts a cooking presentation. Double your pleasure by booking one of the preferred guest units which include extra perks and amenities, including use of the spa sauna, steam room and cold plunge pool. Also, the expansive spa features 12 treatment rooms and fish therapy. The swim-out guest units provide another wow factor. The fitness room room is open from 6 am to 8 pm. Children will enjoy the Mayan-themed kids club, open until 10 pm. Twice a week there is an outdoor theme buffet including Mexican and Caribbean themes. The infinity pool faces the ocean. Meets AAA guest room security requirements. Smoke free premises. 486 units. 5 stories, interior/exterior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Resort Hotel
Location
Oceanfront. 1.5 mi (2.4 km) n of Puerto Morelos. Calle 55 SMZ 11 Mz 4 Lote 1-01 77580.
Pool
heated outdoor.
Parking
valet only.
Dining & Entertainment
7 restaurants, full bar, nightclub, entertainment.
Room Amenities
coffeemakers, pay movies, wireless Internet, safes. Some: microwaves.
Sports & Recreation
sauna, hot tub, steamroom, cabanas, self-propelled boats, scuba diving, snorkeling, recreation programs, kids club, bicycles, playground, game room, lawn sports, exercise room, spa.
Guest Services
valet laundry, rental car service, luggage security pick-up, airport transportation, room service, child care.
Terms
3 day cancellation notice-fee imposed.

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 126 guests
Showing reviews 1 - 5 of 50
6.0
Anonymous
Pleasant
08-11-2017
Pros: The waiter/bar staff
Cons: The foodcould have been better. Too many kids!
10.0
Anonymous
Exceptional
08-15-2017
Can't wait to come back
Pros: I loved the staff. Made me feel like a king.
Cons: Not much to complain about
10.0
Anonymous
Exceptional
07-10-2017
Exceptional
Pros: Layout of hotel. Food was excellent. With a nice verities of food
Cons: The check in counter not enough staff waited to long to check in an out.
4.6
Anonymous
Disappointing
07-09-2017
Construction zone
Pros: Plunge pool outside rooms
Cons: Construction everywhere!! Orange tape and tons of workers with power tools between infinity pool and beach. Beach was covered in seaweed. Requested a change of hotel but never received a response.
8.3
Anonymous
Very Good
07-03-2017
Very good
Pros: Very comfortable room. Restaurant dinners fine. Staff very helpful, for example, Rebecca in the bar in evenings. Check-in and Check-out very smooth.
Cons: Buffet breakfast very mediocre - may simply be catering for such a number of people. Expensive, although it was high-season. Good wines but way over-priced. Overall, I realize I don't fit so well in these huge hotels. back to the smaller, boutique hotel style next time.
Showing reviews 1 - 5 of 50