Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
Inspector Pick (Pool): I was impressed by a whopping 10 swimming pools, most with swim-up bars, at this well-landscaped resort including a saltwater pool option.
Stretching over half a mile along the beach, this all-inclusive resort offers spacious rooms, an attentive staff, a wide variety of recreational options and numerous gourmet dining options. Some swim-out guest units are available and are delightful to stay in for your memorable vacation. Staying at this adults-only resort, you can expect a champagne arrival. Enjoy the frequent tequila tasting events staged throughout the week. Also, once a month for a whole week the resort showcases a culinary week with the Jackson Family winery. Learn the intricacies of food and wine pairing. One dining option not to be missed is the theatre show cooking stadium, a real interactive event of culinary artistry. For your convenience, there are nine air-conditioned concierge kiosks spread out on the resort grounds.
Meets AAA guest room security requirements. Smoke free premises. 478 units, some two bedrooms. 2-3 stories (no elevator), exterior corridors. Accessibility (Call).
valet laundry, rental car service, airport transportation, room service, area transportation-Playa del Carmen & Cancún.
age restrictions may apply, 7 day cancellation notice.
OVERALL GUEST SCORE
Based on Ratings from 1 guests
Showing reviews 1 - 2 of 2
Verified Hotel Guest
Pros: There is nothing this hotel offers, from its amenities to its waitstaff, that justifies the price and the time wasted spending your vacation here. The best part of my stay here was the room, which was spacious and clean.
Cons: The staff was rude and unaccommodating, this hotel offered none of the water sport activities other resorts did, and the beach side was a seaweed filled mess. The food was sub par, there wasn't any variety to the six or so restaurants on location.
Traveling as Couple
Pros: Good food options throughout the resort. Staff was friendly and helpful. Lot of options for pools which is a plus. Pool beds were pretty comfortable.
Cons: If you are close to a bar or a wedding party they will blast music until 2am. Wedding was insanely noisy. Hotel did not warn nor did they really care or do anything about. Felt like I was sleeping in the middle of a club. This led to a lot of weird dreams