(4 max per room)
AAA/Inspector 10
AAA Inspection Details
Overall Score: 4.2
Upscale style and amenities with the right touch of service.
Room
4.3
0
1
2
3
4
5
Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort
Bath
3.8
0
1
2
3
4
5
Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities
Public Areas
4.5
0
1
2
3
4
5
Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation
Top 25% of all hotels based on cleanliness and condition.
AAA Inspector Notes
This all-inclusive resort's open-air, Mayan-themed lobby and numerous activities make it a special destination for families. They have very spacious guest rooms, many of which include a sofa bed. For the optimal experience book a preferred level guest unit that features extra amenities and services. The ambassador suite is the top category. Among dining options you'll find Japanese and French restaurants. Twice a week there is a paella and taco station offered poolside. The fitness center is tucked away in the rear of the property with opening hours 7 a.m.-7 p.m. Enjoy live music around the pool area on Wednesday, Thursday and Saturday. Meets AAA guest room security requirements. Smoke free premises. 496 units. 3 stories (no elevator), interior/exterior corridors.

Amenities & Services

WiFi
Swimming Pool
Pet Friendly
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Resort Hotel
Location
Oceanfront. SM 11, Mz 9 Lote 10 77509 (PO Box MEXICO Ave Xpuhil No. 3, Suite 167, SM 27, CANCUN).
Eco Certification
Green Globe partners with travel and tourism organizations to achieve better environmental performance and more efficient use of resources.
Pool
outdoor.
Parking
on-site and valet.
Dining & Entertainment
6 restaurants, full bar, nightclub, entertainment.
Room Amenities
refrigerators, coffeemakers, wireless Internet, safes. Some: microwaves.
Sports & Recreation
sauna, hot tub, steamroom, beach on-site, cabanas, self-propelled boats, scuba diving, snorkeling, tennis, recreation programs, kids club, bicycles, playground, game room, lawn sports, trails, exercise room, spa.
Guest Services
valet laundry, rental car service, room service, child care.
Terms
pet friendly (call for restrictions/fees.).
AAA Members
Ratings and Reviews are the subjective opinion of individual consumers, travel agents or travel counselors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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