Outstanding & well worth the...
Pros: Best hotel you could ever book! Should be really a 6 star rating... Excellent in every sense, from staff attentiveness, to outstanding facilities, gorgeous rooms, quiet location, all the animals around the property, the extremely client focused attitude, to the convenience of the endless privileges (please check all that is included, so u can really take advantage of it during your stay), to the airport transfer, all activities at the property & yet so relaxing, etc...overall outstanding.
Cons: If we dig deep to find issues with the hotel, I would say that the food was very good, but not excellent all across (some dishes could be improved, or were not consistently excellent) and service was slow at times at the restaurant - but don't let this deter u from staying here. The beach is also not a turquoise paradise, like in Tulum, due to lots of seaweed (normal in that area) - which the hotel manages excellently & was certainly not an issue for us. We would return in a heartbeat. Highly recommended.