Dreams Tulum Resort & Spa

AAA Inspector Rating
8.7
Very Good
223 Guest Ratings
Carr Chetumal Puerto Juárez KM 236.7
Tulum, QR 77780- Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
4.3
Overall
Room4.3
Bath4.2
Public Areas4.4
AAA Inspector Notes
This family friendly, all-inclusive beachfront resort offers plenty of pools, dining choices, beach activities and a weekly Mayan show. Each guest room has a furnished balcony or patio. The patios even include a hammock to lounge in. Another highlight are the swim out rooms located in the hacienda building. The first-class spa facilities are a must-do indulgence. For those looking to venture outside the resort, it's ideally located just north of the world famous Tulum archaeological ruins. Meets AAA guest room security requirements. Smoke free premises. 432 units. 2-3 stories, interior/exterior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Resort Hotel
Location
Oceanfront. 3.7 mi (6 km) n of town, off Mex 307. Carr Chetumal Puerto Juárez KM 236.7 77780.
Pool
outdoor, heated outdoor.
Parking
on-site and valet.
Dining & Entertainment
7 restaurants, full bar, nightclub, entertainment.
Business Services
Available on premises
Room Amenities
coffeemakers, pay movies, wireless Internet, safes.
Sports & Recreation
sauna, hot tub, steamroom, self-propelled boats, scuba diving, snorkeling, tennis, recreation programs, kids club, playground, game room, lawn sports, health club, spa.
Guest Services
valet laundry, luggage security pick-up, airport transportation, room service, child care.

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 223 guests
Showing reviews 1 - 5 of 50
9.0
Bernard
Wonderful
Traveling as Couple
10-13-2017
Excellent choice for beach vacation. Superb food compared to similar properties. Very friendly staff. Location close to Tulum ruins. Beautiful grounds, Limited area for swimming in the ocean. Excellent entertainment options.
Pros: Staff friendliness, Quality of food, and Overall Design.
Cons:
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
10-13-2017
Pros: Excellent service, great location, hotel was beautiful.
Cons: Perhaps it wasn't the resorts fault but there were too many Mosquitos, and the beach was full of seaweed.
3.0
Verified Hotel Guest
Poor
Family with Young Children
10-13-2017
Pros: staff and service
Cons: hotel is in need of maintenance. we changed room 3 times - 2 of which the AC did not work properly. Our family got sick from the constant cold wet air that's being pumped to the room.
10.0
Guadalupe
Exceptional
10-13-2017
Pros: We stayed there last week and we had a great time. From the waiter, to the bartenders, to the photograper. They provided us with excellent customer service and went above and beyond to make us feel at home.
Cons: Mosquitos in the rooms.
3.0
Verified Hotel Guest
Poor
10-13-2017
Pros: Gorgeous property.
Cons: AC is preset. Wont go lower than what they have it. If it works at all. Staff gives you the runaround when repairs are needed. And will never let u speak to an actual manager. Only concierges
Showing reviews 1 - 5 of 50