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Wyndham Inn on the Harbour

8.7

Pleasant

18 Guest Ratings

359 Thames St

Newport, RI 02840- Map It

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AAA Inspector Notes

Part of a timeshare community, the inn offers spectacular views of Newport Harbor and the sailboats from many of its rooms and from the rooftop sundeck. The one- and two-bedroom units include a kitchen. Did not meet all AAA rating requirements for locking devices in some guest rooms at time of last evaluation on 04/01/2016. Facilities, services, and décor characterize a mid-scale property.

More about Newport, RI More Hotels in Newport, RI

Amenities & Services

WiFi

Swimming Pool

Pets Allowed

Fitness Center

ECO Friendly

Electric Charging

Accessible

Business Center

Type

Condominium

Location

Waterfront. Between Ann Street Pier and Hammett Wharf; downtown. 359 Thames St 02840.

Eco Certification

The Rhode Island Hospitality Green Certification Program recognizes hospitality businesses that follow green performance standards and best management practices.

Guest Ratings

OVERALL GUEST SCORE

Pleasant

Based on Ratings from 18 guests

Showing reviews 1 - 5 of 15

7.1

Michael

Good

mature couple

06-23-2016

Pros: Location was great with good view of water. Beautiful roof deck to watch sunset.

Cons: Parking was very limited. Upon arrival our reception was not so great. The receptionist clearly did not want to be at work! There was another gentleman; older fellow, who made us feel much better. We never saw the first receptionist again.

6.7

Anonymous

Pleasant

family with older children

04-21-2016

Pros: The space in the room and the kitchen.

Cons: We were surprised there was no maid service unless your stay is more than 7 days. I'm a frequent traveller and have never encountered that before. It was disappointing. We were there for 4 days. On the last day I called to ask for a luggage cart to be brought to our room, the staff person stated that she didn't have anyone to bring us one but if I wanted to come get it myself I'm welcome to. Yes I know I'm welcome to but I feel that's what your staff are for. The location and space is nice however I was not impressed with the service of the hotel.

8.3

Linda

Very Good

mature couple

04-13-2016

Pros: The location was perfect, the rooms offered more space than a typical hotel room.

Cons: Because we were there off season, there was no way to enjoy the waterfront property without leaving the resort.

7.9

Richard

Good

mature couple

01-10-2016

Pros: Location

Cons: Needs to be updated noisy heater and air conditioner

5.4

Anonymous

Fair

mature couple

09-21-2015

Pros: Restrauent below, kitchen

Cons: Tile floors were dirty

5.4

Mary

Fair

family with older children

09-17-2015

Pros: Location was great - you could walk every where - roof top views

Cons: Hotel conditions very shabby- our first room overlooked a roof- no views , air-conditioning was not working- begged for a new room which we were granted- hotel staff were less than stellar- hall ways very hot and stuffy-

2.9

Anonymous

Poor

family with young children

08-23-2015

Pros: location was alright. Price was supper high. Not a good value.

Cons: No service. No maid service. dingy. and totally over priced.

7.9

Danese

Good

review category group of friends

08-12-2015

Pros: The staff was very accommadating and pleasant. Prefect location!!

Cons: I was not informed that the room would not be cleaned. Hair was in the shower before we used the tub!

6.3

Peter

Pleasant

young couple

08-11-2015

Pros: The closeness to the center of town.

Cons: We had to switch rooms and were not informed prior to our stay. The manager Darcy told us she would provide us with a 15% refund on out stay, then only gave us 15% off on 1 night.

10.0

Priscilla

Exceptional

mature couple

07-31-2015

Pros: Excellent location staff was very accommodating

Cons:

2.9

Henry

Poor

mature couple

07-16-2015

Pros: Nothin

Cons: Everything...starting with the strong smell of pot in the first room we were given(actually the whole floor was redolent of pot)..the rooms were barely passable,the bathroom not clean,the view nonexistent,etc etc

6.3

Anonymous

Pleasant

young couple

07-14-2015

Pros: Good location.

Cons: No room service, under powered air conditioner, terrible WiFi signal. Outdated rooms.

9.2

Anonymous

Wonderful

mature couple

07-06-2015

Pros: Close to all waterfront activity, restaurants, shopping.

Cons:

7.5

Leslie

Good

mature couple

01-03-2015

Pros:

Cons: no view,,,,,tv needs updating,flat screen tv's are in all hotels these days. because of the construction,parking was terrible.It was very cold walking to temporary parking lot, good thing it wasn't bad weather..........

8.8

Lois

Excellent

mature couple

12-20-2014

Pros: We loved the location with our windows facing the sunset. The kitchen was wonderfully stocked and very functional. Staff was wonderful and the Inn was convenient to everything. Would definitely stay there again.

Cons: We were disappointed that during the quieter time of year, more attention wasn't on bringing the standards of cleanliness up. It seemed. There were fingerprints on the door frames and the floor tiles in the bathroom needed attention.

Showing reviews 1 - 5 of 15