Part of a timeshare community, the inn offers spectacular views of Newport Harbor and the sailboats from many of its rooms and from the rooftop sundeck. The one- and two-bedroom units include a kitchen.
Did not meet all AAA rating requirements for locking devices in some guest rooms at time of last evaluation on 04/01/2016. Facilities, services, and décor characterize a mid-scale property.
Waterfront. Between Ann Street Pier and Hammett Wharf; downtown. 359 Thames St 02840.
Eco Certification
The Rhode Island Hospitality Green Certification Program recognizes hospitality businesses that follow green performance standards and best management practices.
Guest Ratings
OVERALL GUEST SCORE
Good
Based on Ratings from 21 guests
Showing reviews 1 - 5 of 20
10.0
Anonymous
Exceptional
08-11-2017
Pros: Location was good and the area was nice to walk around.
Cons: Little hard to find the parking area to enter.
8.0
Anonymous
Very Good
08-11-2017
It is in a great location with waterfront views, excellent parking accommodations and customer service, and clean room.
Pros: Customer friendly.
Cons:
8.0
Anonymous
Very Good
08-11-2017
Pros: Great location, good value for price, friendly staff.
Cons:
5.0
Anonymous
Fair
07-25-2017
Passable
Pros:
Cons: Cleaner, less noisey, smelled better.
10.0
Anonymous
Exceptional
04-14-2017
had a great time
Pros: location, views from room and top deck kitchen was great, staff very helpful bed was great ,free parking, coffee and paper were nice
Cons:
7.5
Anonymous
Good
12-22-2016
Enjoyed our stay in Newport,...
Pros: Comfortable & clean rooms
Cons: The parking was not great, small area, the switching around of cars, only negative.
8.8
Anonymous
Excellent
11-30-2016
Love it - worth the...
Pros: Staff was GREAT!
Cons: Nothing
3.3
Anonymous
Poor
11-17-2016
Got ripped off booking my...
Pros: Not much to say. Disappointed I booked this as our honeymoon getaway and it was a total let down.
Cons: Pillows very uncomfortable. Bathroom and kitchen tile grout was filthy. I was overcharged and was told to complain to booking.com. arrival was a nightmare we were given a room with a man in it and just wearing boxer shorts. Very traumatic experience.
5.0
Anonymous
Fair
11-13-2016
Never again!!
Pros: Staff very friendly
Location perfect for walking
Cons: Will never stay there again. Walls were paper thin and decor was 80's with no updates. We had a crying baby next to us at 3am and kids partying on other side. You could hear everything. It is not worth the $ since it was cheaper than other hotels in area. The security was bad too. No locks on doors at parking garage and people could come right up elevator to our floor. You didnt need a room key to go up.
Booking.com did not tell me that there was a $100 deposit charged to my account already, I found out when we checked in.
8.3
Anonymous
Very Good
10-02-2016
Very good
Pros: Nice big room with comfortable bed. No housekeeping ( not a problem for us but good to know). Front desk staff were very good.
Cons: The car park is quite tight but free parking.
7.1
Anonymous
Good
06-23-2016
Enjoyed the Newport area very...
Pros: Location was great with good view of water. Beautiful roof deck to watch sunset.
Cons: Parking was very limited. Upon arrival our reception was not so great. The receptionist clearly did not want to be at work! There was another gentleman; older fellow, who made us feel much better. We never saw the first receptionist again.
8.3
Anonymous
Very Good
04-13-2016
Very good
Pros: The location was perfect, the rooms offered more space than a typical hotel room.
Cons: Because we were there off season, there was no way to enjoy the waterfront property without leaving the resort.
7.9
Anonymous
Good
01-10-2016
Good
Pros: Location
Cons: Needs to be updated noisy heater and air conditioner
5.4
Anonymous
Fair
09-17-2015
Shabby dingy rooms with a...
Pros: Location was great - you could walk every where - roof top views
Cons: Hotel conditions very shabby- our first room overlooked a roof- no views , air-conditioning was not working- begged for a new room which we were granted- hotel staff were less than stellar- hall ways very hot and stuffy-
10.0
Anonymous
Exceptional
03-13-2017
Exceptional
Pros:
Cons:
7.9
Anonymous
Good
07-07-2016
Good
Pros:
Cons:
7.9
Anonymous
Good
02-16-2016
Good
Pros:
Cons:
6.7
Anonymous
Pleasant
04-21-2016
Not sure I'll stay again
Pros: The space in the room and the kitchen.
Cons: We were surprised there was no maid service unless your stay is more than 7 days. I'm a frequent traveller and have never encountered that before. It was disappointing. We were there for 4 days. On the last day I called to ask for a luggage cart to be brought to our room, the staff person stated that she didn't have anyone to bring us one but if I wanted to come get it myself I'm welcome to. Yes I know I'm welcome to but I feel that's what your staff are for. The location and space is nice however I was not impressed with the service of the hotel.
5.4
Anonymous
Fair
09-21-2015
Passable
Pros: Restrauent below, kitchen
Cons: Tile floors were dirty
2.9
Anonymous
Poor
08-23-2015
Not worth the money. no...
Pros: location was alright. Price was supper high. Not a good value.
Cons: No service. No maid service. dingy. and totally over priced.
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