Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
Some townhouse-style suites have a separate bedroom with two twin beds, making them perfect for families. A separate master bedroom features an en suite bath. Some units have a washer and dryer. In a great location, this property is across the street from the water, a working fishing dock and a luxury yacht marina. It's also a couple blocks from downtown shops. Outdoor gas grills and a large gazebo are available to all guests. The indoor/outdoor pool is open all year round with an additional outdoor hot tub, which allows guests to enjoy being outside in the Winter. There is a movie theater and a fireside lounge area by the pool to relax and enjoy with your family.
Smoke free premises. 102 condominiums. 4 stories, interior corridors. Accessibility (Call).
Just w of America's Cup Ave. Located behind transportation center. 5 Washington St 02840 (115 Long Wharf).
Eco Certification
The Rhode Island Hospitality Green Certification Program recognizes hospitality businesses that follow green performance standards and best management practices.
hot tub, recreation programs, game room, picnic facilities, exercise room.
Guest Services
complimentary laundry.
Terms
N, check-in 4 pm.
Guest Ratings
OVERALL GUEST SCORE
Wonderful
Based on Ratings from 80 guests
Showing reviews 1 - 5 of 50
9.0
Anonymous
Wonderful
08-11-2017
The hotel is convenient to all happenings in Newport. We did not use the pool this time but have in the past. It is comfortable and fits the needs of my friends and myself. It's close to the festivals, the beaches, walking distance to most everything.
Pros: This is the 4th time we've stayed at this location. It fits the needs of myself and my friends for visiting the Newport, RI area.
Cons: I had no complaints.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Location was awesome. Room was awesome.
Cons: The batteries in the remote needed to be changed
7.5
Anonymous
Good
08-04-2017
Good
Pros: Size of the apartment suite was spacious. Decorations were sparse however. No restaurant or food on site was a disappointment. Even just to have breakfast available would have been a welcome addition. Coffee machine and container of lemonade in lobby. That's was it.
Cons: Having to go off site for breakfast.
9.6
Anonymous
Exceptional
07-30-2017
Great location for family fun!
Pros: Staff was very accomidating
Cons: Tight parking but manageable
10.0
Anonymous
Exceptional
07-21-2017
The best choice for staying...
Pros: Not only was it the best value in the area, it was extremely nice, well kept, and spacious property that accommodated my family (myself, wife, 4yr old son, mother, and sister) in a large 2-bedroom condo. Parking was free and right outside the building. Full kitchen and laundry in-unit included all the items we could have needed for our stay. 2 bedrooms, 2 full baths, pull-out sofa, and large dining table gave us all the space we needed. Even the pull-out bed was comfortable! Game room, theater, indoor/outdoor pools, and workout room provided plenty of entertainment. The staff was very friendly and bent over backwards to accommodate our requests. The property is walking distance to everything in the harbor area, and as a bonus we could walk to the Marriott through the back of the parking lot (we were in town for a family wedding there, but even the wedding rate at the Marriott would have cost us much more than the Wyndham resort).
This place should absolutely be the first choice if staying in Newport, especially with a family.
Cons: There was nothing to dislike about this property or the staff.
3.8
Anonymous
Poor
06-25-2017
Refused Refund When Leaving Early...
Pros: Location was very good.
Cons: Beds were very hard. Very difficult to get out of the tub in the larger of the two bathrooms. There were no grab bars and the tub was deep. Too much noise from the hallways. We had to leave a day early because my wife was injured (off the property) and the local emergency room said she needed to sleep in a recliner and that we should leave early to see a surgeon at home. The resort had no recliners, so my wife had to sleep sitting on a very hard sofa while dealing with her broken shoulder. The resort refused to credit us for the last night of our visit when we left early. I consider such refusal to be no less than stealing on their part. I will be complaining directly to Wyndham. Parking in the spaces near the registration area and up past the pool was okay. Parking spaces around the back and on the other side were far too small. There was almost no hot water. Turning the control at any sink, the tub, or the shower produced only barely warm water. No in-house restaurant or breakfast bar. Had to go out for all meals. This was our first time at a Wyndham resort and it may be our last visit. This was not worth nearly $400 a night (with tax) in our opinion.
7.9
Anonymous
Good
06-11-2017
Great location and clean with...
Pros: Two bed apartments was very very spacious and clean and great location to the marina and shops/restaurants etc
Cons: A little dated in Décor but nothing really that we didn't like
10.0
Anonymous
Exceptional
06-07-2017
Ladies trip!
Pros: Great location, well supplied, spacious, comfortable.
Cons: There were no criticisms.l
9.6
Anonymous
Exceptional
06-04-2017
Comfortable suite
Pros: Location was perfect for our purposes. Right by the shipyard. The staff were very friendly and helpful
Cons: Nothing!
10.0
Anonymous
Exceptional
05-25-2017
Exceptional
Pros: Everything
Cons: Nothing
10.0
Anonymous
Exceptional
05-20-2017
Fantastic location and great value
Pros: Location was everything. Right across from marina, easy walk to waterfront. We drove to Breakers and Cliff Walk, but walked everywhere else. Unit was nice - not at all fancy but had two bedrooms, 2 full baths (one with a jacuzzi-type tub). Pool area was also simple - but it was very nice to have a pool - we went every day.
Cons:
9.2
Anonymous
Wonderful
05-19-2017
Superb
Pros: Location, housekeeping staff very helpful and friendly
Cons: Doors slamming in hallway outside room, noise. Not having crib/port a crib available
10.0
Anonymous
Exceptional
05-01-2017
A wonderful stay
Pros: The pillows were wonderful and the bed was fantastic! The kitchen facilities were clean and so accommodating. We will be staying here again!
Cons: Check out time was a bit too early.
10.0
Anonymous
Exceptional
04-25-2017
Exceptional
Pros:
Cons: the shower curtain in one of the bathrooms smelled terrible, like it was left in a washing machine too long and became moldy.
7.5
Anonymous
Good
04-22-2017
Perfect family hotel within walking...
Pros: Loved how spacious the suites were
Cons: The hallway was a little smelly and dimly lit
10.0
Anonymous
Exceptional
04-21-2017
Brilliant value
Pros: Fabulous value & location
Cons: We loved everything
9.6
Anonymous
Exceptional
04-05-2017
Pleasant off season stay.
Pros: The staff here are really wonderful. It was the off season so we generally had the property to ourselves all week.
Cons: The pillows were horribly flat. Bring your own if you are driving.
The pool and activity center might get crowded during season.
You can occasionally hear your neighbors and the toilets flush extremely loud.
4.6
Anonymous
Disappointing
03-13-2017
More on thursdays
Pros: Charges me morevfor thursday that friday n saturday walk in rates
Cons: Price on thursday
4.6
Anonymous
Disappointing
02-23-2017
Disappointing
Pros:
Cons: not given requested room accommodations. not given requested room location. upon arrival, odor of cooked food in rooms
10.0
Anonymous
Exceptional
02-12-2017
Exceptional
Pros: Wonderful weekend stay!!!
Cons:
10.0
Anonymous
Exceptional
01-17-2017
Great place to stay and...
Pros: Staff is very friendly and professional. Place is very clean and comfortable. Great family getaway!
Cons: Everything was awesome!
10.0
Anonymous
Exceptional
01-10-2017
I had a wonderful time
Pros:
Cons: I liked everything
10.0
Anonymous
Exceptional
12-20-2016
More than we hoped for!
Pros: I was surprised that we had a two story suite, there was plenty of room. An added bonus of a movie theater with popcorn, hot apple cider, activities to do and indoor pool and hot tub. I was very impressed with the cleanliness. It was nice to have a washer/dryer even though we didn't use it. It was nicely decorated for the holidays.
Cons:
10.0
Anonymous
Exceptional
12-13-2016
Exceptional
Pros: The rooms were large enough for my family. Having a full kitchen was a bonus!
Cons:
10.0
Anonymous
Exceptional
12-12-2016
Excellent Location and Facility!
Pros: The staff was so helpful.
The beds were actually extremely comfortable and a pleasant surprise. We love to cook so we cooked the entire weekend. The Town House has everything you could possibly need.
Cons:
10.0
Anonymous
Exceptional
12-06-2016
Exceptional
Pros: Great location with a lot to keep the young kids busy. We were visiting family in Newport and needed a place with a kitchen that would work for 3 generations to stay together. Good choice!
Cons: The wireless internet is tricky to sign into.
9.2
Anonymous
Wonderful
12-05-2016
Minor issues, well worth the...
Pros: Location was nice.
Cons: Different mattresses on each bed, not very comfortable. Living room could use another chair.
7.5
Anonymous
Good
11-21-2016
Relaxing comfortable stay in good...
Pros: The staff upgraded us as the suite we booked had an incorrect description.
Cons: The description stated that the one bedroom suite had an extremely large bed which is incorrect. As the bed is smaller than a queen.
9.6
Anonymous
Exceptional
10-17-2016
Good location. Comfortable and clean.
Pros: The two bedroom was comfortable and clean. The bathrooms and kitchen were updated. The location was excellent. Pretty pool area.
Cons: The sofa needs replacement. It was worn and uncomfortable.
We found the outside green doors to the units open twice. This is not good for the security of the units. There was a problem with two teenagers coming onto the property and causing a problem in the pool area. It was taken take of promptly but it was a gross situation.
10.0
Anonymous
Exceptional
10-15-2016
Newport RI resort
Pros: Very good facilities in the suite we had and in the resort generally
Cons: There is no kettle for making tea
7.1
Anonymous
Good
10-14-2016
Great location, nice place, a...
Pros: Loved the location, size of the apt., 2 bathrooms and 3 TV's, the list of restaurants given by the check in staff. The small deck that looked over the water was a great place to sit and watch the sunset. The Jacuzzi tub was a nice surprise.
Cons: When we checked in Jeramiah sent us to the other end of the complex to find our room. That wouldn't have been so bad if I didn't have my elderly parents with me and it is very hard for them to get in and out of the car.
The apartment is older, the King size mattress needs to be replaced, the shower stalls are very slippery and there was no ice; no ice machine and no trays to make your own ice. Oh and someone should have told us there was no maid service.
Then the toilet in the master bathroom got clogged, ok that happens but after the maintenance man came and "fixed" the problem it clogged again on it's next use.
10.0
Anonymous
Exceptional
10-10-2016
Exceptional
Pros: Great location. Wonderful amenities. Staff was extremely friendly and helpful.The unit was lovely.
Cons:
9.2
Anonymous
Wonderful
09-29-2016
Superb
Pros: Indoor and outdoor pool was great for when it was cooler in the morning
Great location to shops and restaurants
Rooms are quite, clean and updated
Cons: Not a con as such but the resort is full of guests of an older generation which if you have young children could make you feel a little conscious
7.5
Anonymous
Good
09-19-2016
GREAT
Pros: we have been there often, last time in march 2016 we brought friends this time they loved the place the pool especially the suite was great with the screened in porch
Cons: three times we went down for coffee and there were all out of it eventually it was available
10.0
Anonymous
Exceptional
07-15-2016
great stay at the Wyndham...
Pros: centrally located and beautiful
Cons:
5.0
Anonymous
Fair
07-07-2016
Not worth it
Pros:
Cons: Inconvenient location particularly for hotel without any restaurant or room service. No daily maid service - not even new towels!!!
10.0
Anonymous
Exceptional
06-28-2016
great location and 2 bedroom...
Pros:
Cons: my only complaint was water pressure of showers was not good.
9.2
Anonymous
Wonderful
06-26-2016
Great place for vacation!
Pros: Overall room was beautiful
Cons: Your staff was young and somewhat inexperienced.
10.0
Anonymous
Exceptional
06-13-2016
Loved it
Pros: We loved it here. Huge rooms, huge beds, great bathrooms, perfect location and view, very clean, so much for the kids to do. And great value for money. This was the best place we stayed during 5 weeks touring the US. Awesome.
Cons: nothing - it was perfect for us.
10.0
Anonymous
Exceptional
05-29-2016
Beautiful apart-hotel in the best...
Pros: Big apartment, every thing is brand new,very clean, very comfortable bed, soft and ultra white towels, free parking, in the middle of town, 50 meters from the tourist information office where we got a map and full explanation about the town, and the central bus station. Very close to the action but very quite.
Full kitchen with big refrigerator and everything you need in order to cook your own meals.
We scheduled for two nights and regretted we had to leave!
We would love to return for a longer stay!
Cons:
9.2
Anonymous
Wonderful
05-29-2016
Would recommend
Pros: Very friendly and helpful staff, very clean, short walk to shops and restaurants.
Cons: Very loud flushing toilets that could be heard through walls and floors. Frequently woke up by someone flushing.
8.8
Anonymous
Excellent
03-31-2016
Our stay was very relaxing...
Pros: The room was of nice size, the beds were very comfortable.
Cons: The sinks and tub were not clean, the bathroom door needed cleaning. The kitchen floor was dirty, from when we first arrived. The king size bed sheet were dirty.
9.2
Anonymous
Wonderful
03-26-2016
Superb
Pros: Every staff were smiling any time we were out!quite and a nice place to stay ,very clean ,I will definitely go back to this place it was very good location!
Cons:
9.6
Anonymous
Exceptional
02-21-2016
A great location and a...
Pros: Property was very well located, the condo was modern and clean, and there was a nice pool. Staff were very friendly and helpful.
Cons:
9.6
Anonymous
Exceptional
01-25-2016
Nice Place for a Navy...
Pros: Staff was friendly and helpful. Our 2-bedroom suite was roomy and comfortable, and we enjoyed our (extended due to snowstorm) stay.
Cons:
8.8
Anonymous
Excellent
01-21-2016
As a RI'er, I really...
Pros: The staff were all courteous and helpful. The facilities were clean. I like the movie rentals.
Cons: I found the furniture in the living room to be uncomfortable. Also, more furniture would be nice. Perhaps replacing the chair with a love seat. Offer some newer movie rentals.
10.0
Anonymous
Exceptional
01-21-2016
Exceptional
Pros: Staff was very helpful and friendly! Tiara hooked us up in a newly renovated room. She was awesome and the room was beautiful! Loved the new cabinets! We had a great time!
Cons:
10.0
Anonymous
Exceptional
01-07-2016
Great Family Vacation Spot
Pros: Very easy place to stay with great amenities for children and childish adults. Gym, indoor/outdoor pools and hot tubs, movie rentals and theatre room! Great atmosphere to hang out with family and friends.
Cons: View of the parking lot - though we were having so much fun no one cared.
10.0
Anonymous
Exceptional
11-11-2015
Excellent suite in great facilities...
Pros: We loved the location right at the wharf. The facilities were very nice, and we loved our two bedroom suite with living room and kitchen. It was a great value.
Cons:
8.3
Anonymous
Very Good
11-11-2015
perfect for family
Pros: lots of space in 2 bedroom for 4 people
comfortable bed
great location
Cons: furniture in living room wasn't that comfortable
some stains on rug /
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